Strategic Account Management Association

AUGUST 24, 2021

From all this, we stress tested long-held views about strategic account management. Karen Passmore is Partner at the management consulting firm McKinsey and Company where she works on organizational design and go-to-market strategies with a focus on breaking down organizational silos. Adjust notion of stakeholder value.

Stakeholders 520

Stakeholders Supply Chain Digitalization Shareholders 520

Insightly

NOVEMBER 1, 2022

CRM Models: How They Can Boost Customer Profitability. These strategies underpin the process of managing customer data, helping to ensure you make the most of the information you gather. At its simplest, CRM involves keeping track of end-to-end customer interactions across their lifetime journey. What Is CRM?

Profitability 52

Profitability CRM Value Proposition Customer Experience 52

Upland

JANUARY 29, 2024

Sales productivity involves how efficiently and effectively a sales team can generate revenue—while managing costs and resources, building customer relationships, and staying competitive in the market. This cross-functional teamwork helps you foster more unified and effective customer account management.

Account Planning 195

Account Planning Sales Decision-making Shareholders 195

OnStrategyHQ

MAY 1, 2023

What do our customers value most from our organization? What do our customers value most from our organization? How do we uniquely serve our customers? How do our employees or shareholders perceive us? What is the bargaining power of suppliers and customers? How are we using our resources well?

Suppliers 105

Suppliers Supply Chain Energy and Utilities Organization 105

CoSell

MAY 20, 2021

Marketing gets called names because they are working in a broader sphere and creating bigger movements that may not have immediate quarterly profits. If your marketing managers are in touch with sales perspective, compensation, goals, and knowledge, you are heading in the direction of cohesive marketing-sales revenue partners.

Shareholders 52

Shareholders e-Learning Brainstorming Profitability 52

SmartKarrot

APRIL 21, 2022

The C-suite needs to exude customer centricity with the CEO at the helm of affairs. CCO (Chief Customer Officer) – Leading the customer grievances to the top management. The CCO keeps the customer at the centre of all actions and strategies. The leader adapts the company with the customer in mind.

Digitalization 10

Digitalization Customer Life Cycle Cybersecurity Government 10

SmartKarrot

APRIL 21, 2022

The C-suite needs to exude customer centricity with the CEO at the helm of affairs. CCO (Chief Customer Officer) – Leading the customer grievances to the top management. The CCO keeps the customer at the centre of all actions and strategies. The leader adapts the company with the customer in mind.

Digitalization 10

Digitalization Customer Life Cycle Cybersecurity Government 10