Red Star Kim

MARCH 1, 2024

At the recent Training – PM Forum on “ Buy-in, engagement and stakeholder management ” workshop we welcomed executive and manager delegates from legal and accountancy firms as well as a delegate from Poland. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). Everyone is different.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Arpedio

OCTOBER 17, 2023

How to build a winning account management team Account Management Software ← Back to blog A winning account management team can be your secret weapon to supercharge your company’s growth and customer satisfaction. But how do you assemble, nurture, and lead a high-performing account management team?

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

Hubspot Sales

AUGUST 24, 2023

Table of Contents AI Sales Reps Today Examples of AI Sales Reps How to Tell If You’re Taking to an AI Rep When (and Why) Human Reps Are Still Necessary AI Sales Reps Today Sales professionals have traditionally relied on personal interaction to close deals, making it easy to be skeptical of AI's role in this field.

Artificial Intelligence 83

Artificial Intelligence Emotional Intelligence Negotiation Sales 83

Brooks Group

SEPTEMBER 21, 2022

Everyone from customer service to sales managers, and sometimes even the C-suite, understand what the sales team is doing in the field and how they can best support them, given their respective roles. Imagine for a moment one of your competitors making an attractive offer to your largest account. Be Valuable To Customers.

Emotional Intelligence 73

Emotional Intelligence Negotiation Sales Training Decision-making 73

Chally

JANUARY 27, 2022

Find more for team leaders in our key habits of a successful sales manager. Soft skills, also known as interpersonal skills, equate to having a higher emotional intelligence. Using communication, storytelling, and negotiation tactics, a salesperson demonstrates the ability to understand and connect with buyers.

Interpersonal Skills 52

Interpersonal Skills Emotional Intelligence Negotiation Sales 52

MDI Training

NOVEMBER 14, 2023

Coach potentials: AI can make learning suggestions Answers from ChatGPT: The four main roles of a leader according to Covey – building trust, developing vision, implementing strategies, and coaching potential – can be supported to varying degrees by AI technologies. Coaching potential This is one of the biggest challenges for AI.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

Hubspot Sales

FEBRUARY 2, 2018

These emotions are tied to external situations and psychological stimuli. So, put your great communication skills to work, draw on your sales superpower of reading the room, and use these seven psychological tips for managing difficult prospects to save your deal. 7 Psychological Tips for Dealing with Difficult Prospects.

Negotiation 108

Negotiation Emotional Intelligence Decision-making Communication 108

CMOE

APRIL 27, 2021

Decisiveness. Conflict Management. Decisiveness. Why Is Decisiveness Found in High-Performing Teams? When a team makes effective decisions quickly, members can spend more time taking action on those decisions and exercising their creativity and expertise. What Does Decisiveness Look Like?

Decision-making 72

Decision-making Innovation Emotional Intelligence Leadership 72

SBI

MARCH 19, 2013

Our decisions are colored by the history and experiences that shape our perspective. They would ask, “What good is a prospect research tool if reps don’t know how to get a decision maker to engage?” Postwire- Make it a no-brainer for your prospect to engage with your sales information. Sales Issues.

Interpersonal Skills 50

Interpersonal Skills Sales Emotional Intelligence Decision-making 50

Account Management Skills

MARCH 2, 2021

Throughout her career she’s managed many different agencies and so is in a very good position to provide the ‘client side’ perspective on how agencies manage her business. One of the best ways to make a cold approach to a prospective client. * Why helping the client deliver their objective is your key role. *

Marketing 52

Marketing Account Management Meetings Media 52

Red Star Kim

OCTOBER 13, 2023

At the 28 th PM Forum Annual Conference in September I (in my capacity as Head of Training and Learning Transfer of the Managing Partners’ Forum and PM Forum), co-presented breakout sessions with Julie McConnell of international law firm White & Case. Although it does provide indepth knowledge of legal services.

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

Red Star Kim

SEPTEMBER 5, 2023

Neuroplasticity There’s a detailed section on brain basics (including explanations on neurons, neurotransmitters and brainwaves) for those who are unfamiliar with neuroscience which you’ll need to make sense of the later content of the book. There’s information about Howard Gardener’ multiple intelligences and emotional intelligence.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Red Star Kim

JANUARY 23, 2023

But what we also learned from the Pandemic was the importance of soft skills – how we manage ourselves and interact with others. Improve self-awareness (and emotional intelligence) Emotional intelligence (EQ or EI) quotient is a technical term covering many soft skills.

Emotional Intelligence 130

Emotional Intelligence Communication Digitalization Publishing 130