Kainexus

DECEMBER 17, 2020

Although the Lean business improvement methodology was initially developed to improve the quality and productivity of automotive factories, it has been used with great success in industries and settings of all types, including software development, government, retail, and other service settings. Healthcare organizations , in particular, have found that the approach can be used to reduce costs and improve quality and patient satisfaction at the same time.

Healthcare 113

Healthcare Manufacturing Government Retail 113

KAMCast

DECEMBER 17, 2020

IN THIS EPISODE: In today’s world we could categorise organisations into two camps: those that add value, and those that add COST. Why type of organisation are you? What is your definition of value? How will you know when you are adding and creating value for your customers? Do your most important clients know the extra lengths you go to provide them with unexpected, relevant and personalised value that is ultimately useful to them?

Key Account Management 96

Key Account Management Banking Account Management Stakeholders 96

Desired Path

DECEMBER 17, 2020

Without a doubt 2020 has been an exceptional (unusual) year. In many ways shocking and gloomy, but also with its fair share of silver linings. Dealing with change and challenges are by no means anything new to Customer Success , however the pandemic certainly forced us to deal with both very rapidly and differently than normal. In this Good Riddance 2020!

Value Proposition 52

Value Proposition Onboarding Customer Success Customer Experience 52

ClearPoint Strategy

DECEMBER 17, 2020

A SWOT analysis is a high-level strategic planning model that helps organizations identify where they’re doing well and where they can improve, both from an internal and external perspective. It is an acronym for “ S trengths, W eaknesses, O pportunities, and T hreats.” You typically want to conduct a SWOT analysis at the beginning of your strategic planning process or during a strategy refresh.

Brainstorming 52

Brainstorming Leadership Government Decision-making 52

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

Desired Path

DECEMBER 17, 2020

Without a doubt 2020 has been an exceptional (unusual) year. In many ways shocking and gloomy, but also with its fair share of silver linings. Dealing with change and challenges are by no means anything new to Customer Success , however the pandemic certainly forced us to deal with both very rapidly and differently than normal. In this Good Riddance 2020!

Value Proposition 52

Value Proposition Onboarding Customer Success Customer Experience 52

Aepiphanni

DECEMBER 17, 2020

Philip Campbell, a CPA and author of Never Run Out of Cash, once said that while cash is the lifeblood of businesses, what fuels a company’s success is their ability to efficiently manage their cash flow. He notes that poor cash flow management can cause more business failures — a statement that is proved by the market intelligence provider, CB Insights.

Management 52

Management Marketing Small Business 52

CoSell

DECEMBER 17, 2020

Building a marketing strategy can feel like navigating in an ocean of highs and lows. For both new entrepreneurs and seasoned professionals, strategy skills help to maintain balance, refine focus, and achieve results—through all the waves of possibilities. Discovering what works best to identify, refine, focus, and track potential clients can help you take smart actions to achieve the best results from your marketing approach.

Marketing 52

Marketing Brainstorming Media Prioritization 52

Aepiphanni

DECEMBER 17, 2020

Philip Campbell, a CPA and author of Never Run Out of Cash, once said that while cash is the lifeblood of businesses, what fuels a company’s success is their ability to efficiently manage their cash flow. He notes that poor cash flow management can cause more business failures — a statement that is proved by the market intelligence provider, CB Insights.

Management 40

Management Suppliers Finance Small Business 40