Mon.Dec 13, 2021

article thumbnail

Workplace wellbeing hack for challenging circumstances

Customer Think

Click here for the video version of this article. Conditions in our teams can sometimes add to our negative stress. You might be in a difficult season or have a tricky personality in the team. There could be a clear misalignment. Perhaps you need to make a major strategic shift and you’re concerned about the […].

111
111
article thumbnail

Strategies World-Class Sales Teams Discuss at Sales Kickoffs

Revegy

As we move into the new year, most sales teams are likely setting the stage for 2022 with sales kickoff (SKO) meetings. Topics that top sales organizations will be covering this year include sales strategies, methodologies, predictable forecasting, and more. Sales Execution Tools for New Sales Methodologies During SKO sessions, many companies roll out new […].

Sales 105
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

A System for Becoming Better Leaders

Customer Think

One of the most important thing that we can do as a leader is to find a way to continue to grow as a person and as a leader on a regular basis. This is one of the fundamental habits that transforms us from being amateur leaders to professionals.

article thumbnail

Media Sales: Where to Spend Your Time and Energy in 2022

The Center for Sales Strategy

2022 is poised to be one of the most disruptive years for media sellers. Organizations faced with staffing challenges and companies struggling to recover from losses — businesses in every category feel the impact. And often, there are stark differences based on category and region. Generally, businesses are looking to grow new business and revenue. Bolstering sales, disruption in the workplace, supply chain challenges, and a host of other opportunities means a laser focus on how to sell in 2022

article thumbnail

2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

article thumbnail

5 Ways to Improve Customer Experience Strategy by Humanizing Your CX

Customer Think

We live in an increasingly digital world and fostering human connections via digital platforms isn’t always simple, but these connections are vitally important for businesses. Customers don’t want to buy products from a faceless website. Those that do will potentially choose Amazon over your business. So how can your business humanize its customer experience (CX) […].

article thumbnail

Sharing Strategy: Internal Communication & Strategic Planning

Credo

What Does Your Community Know About Your Strategic Plan? If you asked any member of your campus community about your strategic plan, would they know your vision and the things that are most important in achieving it?

More Trending

article thumbnail

How CRM keeps your business engine running during another COVID-19 winter

ACT

In the early stages of the pandemic, many small businesses had to shut their doors. But others found creative ways to keep serving customers and driving revenue without in-person contact. They learned how to thrive by using technologies and software, including CRM and marketing automation, in innovative ways to enable contactless sales and customer support — lessons we should all take into 2022 and beyond. .

CRM 52
article thumbnail

PayPal Moves into Cryptocurrency—Discretion Remains Key

Customer Think

PayPal is expanding its cryptocurrency services, but e-commerce expert Alexander Graf argues that this is not a green light for retailers and merchants to embrace crypto as a legitimate payment method PayPal account holders are now able to buy and sell cryptocurrencies like Bitcoin, Ethereum, Litecoin, and Bitcoin Cash. Retailers and online merchants might be […].

Retail 72
article thumbnail

How to Grow Your Remote Team Without Killing the Culture w/Sharon Koifman, President Ep#137

Strategic Planning and Management Insights

Sharon Koifman is the President of DistantJob, a staffing and recruitment agency that specializes in highly skilled remote workers. The company solves three challenges: 1. Finding global talent, 2) Vetting talent, and 3) Taking care of remote employees ( contracts, payment, and HR needs).

article thumbnail

The Real Buyer’s Journey: the reason selling doesn’t cause buying

Customer Think

I moved to London in 1983 to start up a tech company after spending years as a successful sales person. For years I had qualified prospects, created decks and wrote great content, chased appointments and networked, presented, and followed up. As I became an entrepreneur, I thought I understood buyers well-enough to become one. But […].

Sales 72
article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

Happy Holidays from RAIN Group

RAIN Group

In the spirit of the holiday season, we’re pleased to share three organizations that have touched our hearts this year:

article thumbnail

The Clash of Titans – The Great 2021 Players

Customer Think

The year 2021 comes to an end. More than three years have gone by since the last look at the Clash of Titans, an analysis of how the then big 4.5: Microsoft, Oracle, Salesforce, SAP, and Adobe – along with some other players, are shaping the greater CR.

72
article thumbnail

Dec 13 – Customer Success Jobs

SmartKarrot

Role: Associate Director, Customer Success Location: Remote, New York, NY, US Organization: Wunderkind As an Associate Director of Customer Success, you will mentor and inspire a small team of high-performing Customer Success Managers & Associates. Own the ultimate success of the customers, including onboarding, product adoption, retention, and growth.

article thumbnail

I am so Frustrated! Customers’ Comments Don’t Reflect the Score They Give Me. Why?

Customer Think

On the podcast, we do something called “I’m in a Pickle.” The pickle is a business problem our listeners have that we try to address with the behavioral sciences. For example, we had one recently from a listener Janet, who said that despite get.

article thumbnail

1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

article thumbnail

Revealed: The True Value of an Intelligent Virtual Assistant

SmartKarrot

When we talk about intelligent virtual assistants, the first name that comes into our minds is Amazon’s Alexa, Microsoft’s Cortona, or Google Assistant. . Of course, intelligent assistants have become a talk across the globe in recent times. Most of that has got to be because of the forced lockdown period due to the COVID-19 pandemic. There has been an increased usage of intelligent assistants to simplify many tasks.

article thumbnail

How to build a sales playbook framework (+ a free template)

Zendesk

Every company wants to increase productivity in its sales department—that’s a given. What’s not a given, however, is exactly how your company goes about the process. Sales reps spend hours a day recreating work that shouldn’t have to be recreated. Whether it’s writing sales pitch emails to prospective customers, constructing a brand-new sales strategy for each client, or searching the company website for the mission statement, sales reps are likely wasting time finding and producing material you

Sales 98
article thumbnail

The Number One Reason for Failure in Sales

Jeb Blout

The number one reason for failure in sales is an empty pipeline. The number one reason for an empty pipeline is the failure to prospect every day, every day, every day. This is the truth. A brutal, universal, and undeniable truth. But, of course, the truth, as the saying goes, is like poetry and everyone effing hates poetry. “God, when I cross the truth, give me the awareness to receive it the consciousness to recognize it the presence to personalize it the patience to preserve it and the courag

Sales 64
article thumbnail

The Number One Reason for Failure in Sales

Jeb Blout

The number one reason for failure in sales is an empty pipeline. The number one reason for an empty pipeline is the failure to prospect every day, every day, every day. This is the truth. A brutal, universal, and undeniable truth. But, of course, the truth, as the saying goes, is like poetry and everyone effing hates poetry. “God, when I cross the truth, give me the awareness to receive it the consciousness to recognize it the presence to personalize it the patience to preserve it and the courag

Sales 52
article thumbnail

ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.