fix-ineffective-account-management 
Better Ways Sales Strategies
DECEMBER 28, 2014
Among the most prevalent: Weakness in account management and account planning effectiveness — even with a firm’s largest and most strategic clients. Client churn, poor penetration at top accounts, and lack of sales predictability are all the result of poor account management. Better margins.
Hubspot Sales
SEPTEMBER 14, 2023
In the past, sales managers often saw sales coaching as a means of correcting negative behaviors by providing real-time performance feedback. Instead, it left them with the lingering thought that their manager perceived them as a poor performer. To further paint the picture on how these two differ, let's explore how managers use them.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Miller Heiman Group
OCTOBER 6, 2020
Always ineffective, this approach becomes even more unproductive as we consider the impact of selling in a virtual environment. You can’t prioritize an existing opportunity if you don’t know the client’s concept—what they are trying to fix, accomplish or avoid. Opportunity management. Source: 2018-2019 sales performance study.
Zendesk
MAY 5, 2022
The process is mostly about fixing mistakes—which is an inherent part of assuring quality for your customers—and providing individual-based feedback. Applying this individualized data to customer service coaching closes communication gaps between CX managers and agents, enabling more efficient learning. The good news?
SBI Growth
FEBRUARY 5, 2014
The flaws of prior plans have been fixed in this edition. Here’s the two step process to that Managers and Reps follow in the first month: Step One : Complete a Territory Account Plan. Step Two : Calculate personal income based on executing the Territory Account Plan. Or have they? Now is the time to find out.
Nutshell
NOVEMBER 9, 2018
The same can be said of fixing an underperforming sales team. CRM platforms also make it possible for managers to track and analyze data around all the team’s accounts so that they can hone in on which follow-up strategies work and which ones don’t. Get to the root of the problem. Rethink your compensation strategy.
Zendesk
FEBRUARY 13, 2024
More in this guide: How to write a customer apology letter 25 customer apology letter templates and examples Frequently asked questions Simplify saying you’re sorry How to write a customer apology letter Writing an effective apology letter involves a balance of customer empathy , timeliness, accountability, and actionable solutions.
Expert insights. Personalized for you.
40 
Let's personalize your content