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Two 2023 financial benchmarks for law firms: The Law Society/Hazelwoods and the Institute of Legal Finance & Management (ILFM)/Crowe

Red Star Kim

I regularly review and summarise benchmark reports for law, accountancy, property and consultancy businesses. So here are two 2023 benchmarks for law firms: The Law Society/Hazelwoods and the Institute of Legal Finance & Management (ILFM)/Crowe. It’s interesting to compare the results from the two benchmarks.

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A general law of interpersonal relationships?

Red Star Kim

But on this occasion I drew on my training as a counsellor/therapist for a different perspective to ask – is there a general law of interpersonal relationships? The five minute video of this talk on a general law of interpersonal relationships (the MPF site). . The post A general law of interpersonal relationships?

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Conway’s Law vs. Inverse Conway’s Law and the future of build vs. buy in martech

Customer Think

I’ve floated the idea of an Inverse Conway’s Law in previous posts before, but only in passing. Conway’s Law (broad interpretation) To understand Inverse Conway’s Law, you first need to understand Conway’s Law.

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How To Build a Strong Online Presence for Your Law Firm

Customer Think

Image by Tingey Injury Law Firm on Unsplash Establishing a solid internet presence is vital in the modern business environment, particularly for law firms. With potential clients using online platforms to find legal services, maintaining a solid online presence is a pivotal success factor.

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The 10 Immutable Laws Every Business Needs to Follow

Jermaine Edwards

There are 10 immutable laws that shape the philosophy, outcomes and actions of high performing businesses, key account managers and customer serving professionals over the long term. LAW ONE: You cannot move a customer to a new place without knowing what you need to change. LAW FIVE: You must know what the risks to your customers are.

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The 10 immutable laws every business needs to follow

Jermaine Edwards

There are 10 immutable laws that shape the philosophy, outcomes and actions of high performing businesses, key account managers and customer serving professionals over the long-term. LAW ONE: You cannot move a customer to a new place without knowing what you need to change. LAW FIVE: You must know what the risks to your customers are.

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10 Laws for Planting Seeds of Personal and Professional Growth

Sandler Training

While planning our Summer harvest, let’s consider 10 Laws for Planting Seeds of Personal and Professional Growth. The post 10 Laws for Planting Seeds of Personal and Professional Growth appeared first on Sandler Training.

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