ACT

SEPTEMBER 12, 2023

The options are aplenty, from social media platforms and instant messaging apps to email and push notifications. But here’s the thing— small businesses often lack the resources to stand out from well-known brands on channels like social media and search engines. That’s precisely where SMS marketing steps into the picture.

Marketing 52

Marketing Small Business Internet Telecommunications 52

Nutshell

DECEMBER 21, 2022

Customer Retention = More Revenue You’ve heard the stats before: it’s 5-25 times more expensive to acquire a new customer than it is to retain a current one. To do this, you have to have a deep understanding of your target market and who your ideal customers are before you even begin prospecting.

e-Learning 71

e-Learning Sales Banking B2B 71

Nutshell

OCTOBER 7, 2020

You’ve heard the stats before: it’s 5-25 times more expensive to acquire a new customer than it is to retain a current one. To do this, you have to have a deep understanding of your target market and who your ideal customers are before you even begin prospecting. Recognize your top customers in company social media posts.

e-Learning 71

e-Learning Sales Banking B2B 71

ReviewTrackers

OCTOBER 6, 2017

We also utilize social media and public relations to engage with customers and gain feedback.”. Michelle Mondonedo, Easyship : “I work for Easyship, a platform that makes shipping worldwide easier for e-commerce sellers of any size. Email marketing campaigns are also important. Send review request emails. Benjamin D.

e-Learning 33

e-Learning Insurance Decision-making Media 33

ReviewTrackers

JANUARY 8, 2018

Try these stats on user-generated reviews and conversion rates on for size: 88 percent of shoppers trust online reviews as much as personal recommendations. Focus on creating a central ‘hub’ for your reviews (like Amazon), and send email and social media traffic to your site so that you collect enough social proof traction.

eCommerce 13

eCommerce Media Small Business Customer Experience 13

SmartKarrot

FEBRUARY 16, 2022

B2B businesses that customize their e-commerce experiences outsell their competition by 30%. B2B organizations that offer e-commerce personalization record 30% more sales as compared to their competitors who don’t provide such an experience. 80% of B2B buyers expect a purchase experience similar to that of B2C customers.

Customer Experience 10

Customer Experience CXM B2B Artificial Intelligence 10

SmartKarrot

JANUARY 12, 2022

You may have conducted extensive market research, spent time planning, and allocated a decent budget to develop an amazing product that addresses your customer‘ needs or fulfills their desires. Stat your email with a brief greeting. Make sure that you include social share buttons. Now, let us replace the dress with a product.

Advertising 10

Advertising Customer Success Communication Marketing 10