SmartKarrot

JANUARY 12, 2023

Work with the global support and training team to share best practices and create a virtual team community. Troubleshoot and submit bugs to developers acting as the primary driver from bug ticket creation through resolution. Create and update the library of help center resources to support a rapidly growing user base.

Customer Success 19

Customer Success Co-Creation Onboarding Account Management 19

CMOE

MARCH 10, 2021

Do you need to share new information about an important change or initiative? If you are planning to do a screen share, be aware of file locations so you can execute the screen share efficiently. Do your best to troubleshoot and make it the best experience possible. What is the purpose of your retreat?

Logistics 52

Logistics Facilitation Decision-making Meetings 52

OnStrategyHQ

FEBRUARY 16, 2024

Create a channel for your entire team or organization where they can share learnings and ask questions regarding tools. Here are some considerations to have in the AI rollout stage: Evaluation of AI Products & Third-Party Tools: Research, learn, and share the tools that comply with your AI principles.

Artificial Intelligence 52

Artificial Intelligence Government Value Proposition Co-Creation 52

Help Scout

FEBRUARY 25, 2019

Once the team was okay internally with the decision, it wasn’t hard to present a shared front to the customers.”. Baker shares that while most customers didn’t seem to notice that chat was no longer available at Recruiterbox, there were a few that got in touch wondering where the option went. How to turn off a channel.

Decision-making 40

Decision-making Communication Customer Experience Innovation 40

SmartKarrot

JUNE 7, 2023

No matter where the problem is coming from that is causing a note app to act slowly, users with tight deadlines for their work may not have the time to troubleshoot the source of the issue – leading them to abandon their note tools for quicker, handwritten notes instead. Unbalanced workload between your device’s client and server.

Digitalization 10

Digitalization Decision-making Customer Success Media 10

Hubspot Sales

SEPTEMBER 12, 2022

Using technology also means a general ability to troubleshoot technical issues that may arise, like walking a prospect through the process of authorizing their computer microphone to be used on Zoom. Strong communication skills. Staying motivated. Selling can be challenging, even in the best of circumstances. Leverage high-powered visuals.

Virtual Selling 86

Virtual Selling Value Proposition Communication Remote Working 86

Zendesk

SEPTEMBER 30, 2022

Screenjar Screen Recorder. Screenjar Screen Recorder (Support) makes it easy for customers to send you video recordings of their screen. You can generate a video request link using Screenjar and share it with the customer. Customers can simply click on the link and start recording.

Insurance 52

Insurance Finance Decision-making Organization 52

SmartKarrot

MAY 11, 2023

Let’s have a further look below: Open the Slack app On the main screen, select the channel you wish to join. On the bottom of your screen, you can view the three main buttons in the huddle which are the “Mute”, “Invite”, and “Leave” functions. Rocket.Chat Rocket.

Meetings 10

Meetings Brainstorming Communication Customer Success 10

SmartKarrot

MAY 3, 2023

Other Features That Video Conferencing Platforms Offer That Isn’t Included With Audio Conferencing Alone Include: Screen Sharing: Video conferencing applications enable screen sharing, allowing participants to share their screens with others. Need Some Extra Support?

Meetings 10

Meetings Digitalization Transportation Digital Transformation 10

Zendesk

JUNE 15, 2023

Do: Share your philosophy on managing employees and interacting with customers. Takeaway: Sharing your skills and personality should shed light on how you’ll act as a manager and coworker. This can pique a reviewer’s curiosity and push them to seek an interview. Just be sure to keep it professional the way the applicant did here.

Retail 52

Retail Leadership Interpersonal Skills Software 52

PandaDoc

MAY 8, 2023

Help Scout What is it: A helpdesk platform focused on providing intuitive support tools that share information across teams. 10 Help Scout makes it easy to manage your support teams by allowing everyone to work together with tools like shared inboxes, live chats, and in-app messages. Cost: From $25/month to $65/month per user.

Software 52

Software Software Communication Publishing 52