Zendesk

NOVEMBER 28, 2022

But there’s some encouraging news: Consumers across the globe are estimated to spend $1.301 trillion more on retail goods in 2022 over the previous year—and digital spending is expected to total $5.717 billion worldwide. If your company plans to invest in CRM, it won’t make much difference if your customer service agents ignore the letter “R.”

eCommerce 52

eCommerce Sales Retail Media 52

ACT

MAY 19, 2023

In addition, there are many affordable tools, like customer relationship management (CRM) and marketing automation, that can increase your office collaboration, improve workflows among your stakeholders , and drastically decrease your use of paper products and office supplies just as INEX did with Act!, Take FlexJobs, for instance.

Small Business 52

Small Business Investors Energy and Utilities Remote Working 52

Hubspot Sales

NOVEMBER 17, 2020

As digital channels have improved and buyers’ preferences have changed, sales organizations have adopted hybrid models: where more teams are selling both in-person and remotely to meet buyers’ needs. When it comes to CRM, successful sales teams have automated parts of the sales process using the data flowing through the tool.

Virtual Selling 126

Virtual Selling Shareholders Decision-making Communication 126

Hubspot Sales

FEBRUARY 3, 2021

After starting her career in the print industry, Murnaghan decided she wanted to be a digital salesperson, but lacked experience in the field. According to her, "[She] needed to skill up in digital." She borrowed money from a credit union and took night classes to get a post-grad diploma in digital marketing.

Sales 128

Sales Digitalization Construction Marketing 128

Hubspot Sales

MARCH 15, 2019

We're losing more than we're gaining for the first time since those statistics have been tracked, and the crossover coincided with the recession of 2007-2009. In the digital age, this is easier than ever before. And in 2019, that means embracing the digital revolution in both your communication and marketing. Source: Capterra.

Decision-making 145

Decision-making Small Business Digitalization e-Learning 145

SBI

APRIL 6, 2021

The origins of sales training Chief Learning Officer (CLO), in an article from 2007 on the evolution of sales training , noted “When we look back at the early days of sales training, we begin to realize, as legendary sales trainer Zig Ziglar so aptly describes it, the purpose of sales training is to teach people how to persuade.

Sales Training 48

Sales Training Sales Construction CRM 48

Insightly

JULY 10, 2023

A new day arrived with the advent of digital marketing, marketing automation tools and email marketing. The famous example of this is the iPhone – no one knew they wanted one since they didn’t know what it was back in 2007. A key feature of your CRM is around reporting – both periodic reports and real-time dashboards.

Decision-making 98

Decision-making CRM Software Software 98