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What is Socratic questioning? (Questioning skills)

Red Star Kim

It is defined as using questions to “clarify meaning, elicit emotion and consequences, as well as to gradually create insight or explore alternative action” (James, Morse, & Howarth, 2010). – Kim Tasso March 2010 How do you close a sale? It is helpful to surface knowledge that was previously outside of our awareness.

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Spotlight on Richard Chaplin, PM Forum and Managing Partners’ Forum

Red Star Kim

Harnessing that network, he has facilitated so many trailblazing developments. He then created both the PM Forum and Managing Partners’​ Forum – two key membership groups in professional services. No surprise that he’s a networking super-connector. And he’s still expanding the groups’ reach throughout the world with Keith Hardie.

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Customer Effort Score (CES)

Flevy

The CES was developed in 2010 from research by CEB, which demonstrated that reducing customer effort in resolving issues significantly enhances loyalty more than merely delighting them. Deploying CES surveys in the aftermath of a transaction facilitates real-time feedback on the ease of purchase. Real-time Feedback.

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Measure and Evaluate Alliance Performance

Peter Simoons

An article on the January-February 2010 issue of Harvard Business Review entitled “Managing Alliances with the Balanced Scorecard,” written by Robert S. It is good practice to have an alliance review meeting facilitated by an external independent party. Relationship – measuring partner health, loyalty and satisfaction. .

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Context and curiosity drive commerciality and pricing

Red Star Kim

This supports career development by broadening knowledge, facilitating collaboration and becoming T-shaped. To keep things balanced, Ronald J Baker (US accountant) wrote “Implementing value pricing – a radical model for professional firms” in 2010. Richard Burcher, CEO of Validatum, is one of the leading consultants in legal pricing.

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Private client management and marketing: Business plans, recruitment, assessments and automation (Nov 2023)

Red Star Kim

Recruitment of private client lawyers A core challenge facing many of the delegates’ practices was recruitment.

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Lean Startup Methodology: What It Is and How to Implement It

Hubspot Sales

However, what worked to build new companies in the 2010’s isn’t necessarily the best course of action in 2020 and beyond. Company building — Lastly, company building entails facilitating company growth to achieve a sustainable user base and transition from startup to established company focused on execution.