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Selling challenges in professional services: Sales processes and skills

Red Star Kim

At the recent PM Forum workshop on “Selling processes and sales skills for marketing and business development professionals” we focused on sales and selling challenges in professional services. Selling challenges in professional services: Sales processes and skills. Their fee-earners are often in the same boat.

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Book review: Sales Mind – 48 tools to help you sell by Helen Kensett

Red Star Kim

A chance encounter with Helen Kensett at a recent conference reminded me about her 2016 sales book. I’ve reviewed several books on selling (see the list below) and this one is different as, rather than focusing on the stages in the sales process, it provides pragmatic tips to help. It’s beautifully illustrated.

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The 3 WORST Practices For Conducting A Successful Sales Meeting

MTD Sales Training

While a good sales meeting can invigorate sales people and increase revenue, a poor sales meeting will cost you more than you can calculate. Incredibly, many sales managers take the structure of a sales meeting for granted. There is no such thing as an ineffective sales meeting.

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The Last Public Seminars of 2011 | Don't Miss Out! | Jeffrey Gitomer.

Jeffrey Gitomer

My Last Public Seminars of 2011 | Don’t Miss Out! Gitomer | October 24, 2011 | Leave a Comment. Tweet Share I want to make sure you know about my last three LIVE public seminars of 2011: If you live in or close to San Diego, Dallas, or San Marcos, I want you to join me for my events. Get Sales Blog Updates.

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What is Socratic questioning? (Questioning skills)

Red Star Kim

In CBT ( Cognitive Based Therapy ), where the focus is on modifying thinking to facilitate emotional and behavioural change, it is recognized as helping clients define problems, identify the impact of their beliefs and thoughts and examine the meaning of events (Beck & Dozois, 2011). – Kim Tasso March 2010 How do you close a sale?

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What type of B2B sales will still exist in 50 years?

QYMATIX

Will sales jobs still exist in fifty years from now? Will robots take over all sales jobs? How will artificial intelligence redefine sales management? What long-term influence does digitisation have on B2B sales? Let’s then peep inside the crystal ball to see what sales (and marketing) can look like in the future.

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Turn customer service agents into inside sales reps

Zendesk

And smart ecommerce leaders are positioning their CX teams to not only resolve customer questions quickly and personally—but to also act as sales reps. And if agents have a platform that makes it easy to track all points of the customer journey, it’s a natural progression to turn support into sales. Superior CX creates €1M in sales.