Zendesk

DECEMBER 1, 2020

Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. The importance of digital transformation isn’t under question. What is digital transformation? Digital transformation examples.

Digital Transformation 98

Digital Transformation Digitalization Customer Experience Supply Chain 98

Strategic Communications

JANUARY 12, 2021

There is some interesting consistency in what marketing experts are seeing in the trends and technologies likely to impact their lines of business in 2020 and 2021. Topping the list are the increasing use of chatbots, a focus on voice search engine optimization (VSEO) and technologies augmented with artificial intelligence (AI).

Artificial Intelligence 59

Artificial Intelligence Marketing e-Learning Advertising 59

Red Star Kim

MAY 2, 2023

Following my past research (some of which was published in my 2020 book Essential soft skills for lawyers (kimtasso.com) ) I keep an eye out for the latest information relating to the soft skills (particularly leadership skills) most in demand and how these relate to the professional services sector. Contact mpf@pmint.co.uk

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

Freshworks

NOVEMBER 12, 2020

Well, that’s digital transformation on steroids. That is the scale at which digital is now a way of life for our customers. And clearly, messaging seems to be their preferred medium to enter in their suddenly expanded digital lives. Upon receiving a login link in your inbox, you’re all set to explore Refresh 2020.).

e-Learning 52

e-Learning Artificial Intelligence Transportation Digital Transformation 52

MDI Training

JANUARY 26, 2022

In a world where buzzwords such as VUKA1, BANI2, digitalization and agility have found their way into the operational meetings of HR departments, it is essential to actively address the constantly new and changing realities of our society. Knowledge as the foundation for innovation and development. Online training. Breakthrough Sessions.

e-Learning 98

e-Learning Leadership Digitalization Artificial Intelligence 98

Showpad

APRIL 9, 2021

After all, the nature of business is changing all around us, and digital is the new normal for the foreseeable future. Perhaps the clearest indicator of how business is evolving can be seen in how we view the benefits of digital technology today compared to the years preceding the pandemic.

Facilitation 52

Facilitation Artificial Intelligence Digitalization Remote Working 52

Red Star Kim

JUNE 7, 2023

The figures for this year’s survey show Republic of Ireland fee income rose by 12 per cent in 2021, compared with just 1% in 2020 Finance-Magazine.com – Ireland’s top accountancy firms roar back to double-digit growth in 2021 Accountancies and Tax Consultants revenue is expected to expand at a compound annual rate of 1.3%

Artificial Intelligence 130

Artificial Intelligence Transportation Digital Transformation Innovation 130

SmartKarrot

SEPTEMBER 25, 2020

In fact, a Walker study found that by the end of 2020, customer experience will overtake price and product as the key brand differentiator. We’re all acutely aware of the global pandemic situation prevailing in 2020. Customer success connects with your customer and maximizes the value of your business. And the numbers don’t lie!

Customer Success 8

Customer Success Artificial Intelligence Customer Experience Digital Transformation 8

SmartKarrot

SEPTEMBER 25, 2020

In fact, a Walker study found that by the end of 2020, customer experience will overtake price and product as the key brand differentiator. We’re all acutely aware of the global pandemic situation prevailing in 2020. Customer success connects with your customer and maximizes the value of your business. And the numbers don’t lie!

Customer Success 8

Customer Success Artificial Intelligence Customer Experience Digital Transformation 8