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Ten insights on the future of SAM

Strategic Account Management Association

At the 2020 SAMA Annual Conference (held virtually Nov. 9-11, 2020), we pulled together a group of the smartest, most sophisticated observers, students and practitioners of strategic account management for a conversation on “The Future of SAM.” .; Those who have the data, and use it wisely, will control the playing field.

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Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum

Red Star Kim

(200,000 companies with turnover or shareholder funds over £1.5m Providing regular research updates about contacts, organisations and sectors can help identify topics for discussions and innovative ideas. or profits greater than £150000), active and inactive companies with up to 10 years’ of financial data.

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The 5 Benefits of Greater Diversity, Equity, and Inclusion

CMOE

What if there were a way to increase your company’s revenue by up to 1,500% while simultaneously boosting innovation, performance, and brand image? In a 2020 Glassdoor study, 76% of job seekers found workplace diversity and inclusion to be an important factor in considering employment opportunities. Greater Innovation and Creativity.

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4 Agile Change Management Tools

MDI Training

Most companies have been undergoing massive changes since the beginning of 2020. This KPI system mostly includes metrics related to financial, customer and employee satisfaction, productivity and innovation and, in addition to the intended agility, contributes above all to stability. How leaders successfully drive innovation.

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How BrewDog Successfully Delivered a Customer-Centric Approach During Uncertain Times

Freshworks

As a long-time Freshworks client , they implemented several different Freshdesk features to enhance their customer-centric approach during 2020 and 21 with the aim of deepening engagement and strengthening their customer relationships. In our interview, Emma DeSena explains that these aren’t your average shareholders.

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10 ways to boost retail customer engagement in 2023

Zendesk

times as fast as their peers, and they deliver two to five times the shareholder return over 10 years. Invest in endless aisles An endless aisle is an innovative solution that blurs the lines between in-store and online shopping. The events of 2020 drove Chupi to grow and evolve its sales and customer service model, with great success.

Retail 98
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How can I mix my own Resilience Cocktail as a leader?

MDI Training

She is also a shareholder and partner at MDI, holds a Master of Science in Executive Coaching & Training from the University of Vienna, and a BA in Business Administration from the International University of Applied Sciences in Krems aswel as several international certifications. The Power of Purpose Driven Leadership. Read More.