MDI Training

DECEMBER 4, 2023

Advancing AI Integration at UNIQA: A Future Focus Iris Brachmeier , Group Chief People Officer of UNIQA Insurance Group AG since August 2023 and therefore responsible for international HR , provides insights into the company’s groundbreaking transformation up to 2025 in an interview with our colleague Melanie Holzner.

Artificial Intelligence 105

Artificial Intelligence Digital Transformation Leadership Digitalization 105

MDI Training

DECEMBER 4, 2023

As a leader, for example, I could train with an AI to practice non-violent communication and receive individual feedback and explanations. It’s about taking on a supportive and communicative role that focuses on social skills. It also describes how AI can be used as support , for example as a digital assistant or mentor.

Leadership 104

Leadership Artificial Intelligence Digital Transformation Digitalization 104

Red Star Kim

JULY 3, 2023

Personally, I think emotional intelligence (EQ) – particularly self-awareness – and the art of communication to promote collaboration should be in the list. In this rapidly changing world, what would you consider the essential leadership qualities? The post Top six leadership qualities? appeared first on Kim Tasso.

Leadership 130

Leadership Emotional Intelligence Digital Transformation Communication 130

MDI Training

NOVEMBER 14, 2023

His core competence is leadership in digital transformation. October 2023 | Leadership Impact , MDI Inside , Short Knowledge Bits | 0 Comments Recap: This was the L&D summer at MDI Prefer to listen to the article? His main interest is to make the world a better place through excellent leadership. Our collaboration with the.

Leadership 105

Leadership Artificial Intelligence Digital Transformation Digitalization 105

MDI Training

JANUARY 24, 2024

How AI co-trainers are transforming leadership development at MDI I have been working with an AI co-trainer “Rudi” in my leadership training (lateral leadership, communication, …) for about 2 months now. How AI co-trainers are transforming leadership development at MDI I have been working with an AI co-trainer "Rudi".

Artificial Intelligence 52

Artificial Intelligence Digital Transformation Management Leadership 52

Zendesk

FEBRUARY 3, 2023

Common customer expectations for the digital banking experience Customers expect an excellent customer experience regardless of industry. To wow and retain customers, banks will need to keep up with the kinds of fast, personalized, and seamless digital experiences that consumers’ favorite businesses are already providing. “We

Banking 52

Banking Customer Experience Digitalization Financial Services 52

MDI Training

OCTOBER 3, 2023

Participants had the opportunity to try out methods such as Dynamic Facilitation and Lego Serious Play, which challenged their problem-solving and communication skills in new ways. October 2023 | Leadership Impact , MDI Inside , Short Knowledge Bits | 0 Comments Recap: This was the L&D summer at MDI Prefer to listen to the article?

Digital Transformation 69

Digital Transformation Leadership Artificial Intelligence Digitalization 69

MDI Training

JANUARY 29, 2024

Real-time feedback can be generated by analyzing a leader’s communication style, facial expressions, and tone of voice during interactions. Sentiment analysis in communication: AI can be applied to analyze written or spoken communication to assess the sentiment and emotional tone.

Emotional Intelligence 52

Emotional Intelligence Artificial Intelligence Digital Transformation Leadership 52

MDI Training

AUGUST 17, 2023

The “State of the Global Workplace” report by Gallup (June 2023) confirms this lack of motivation , which many HR managers suspected. The COVID-19 pandemic has woken people up – not only to digitalization but also to their own work-life balance. Enable digital collaboration. Promote generational understanding.

Leadership 52

Leadership Digital Transformation Digitalization Artificial Intelligence 52

MDI Training

JANUARY 29, 2024

Effective Communication Leadership often requires clear and persuasive communication. Understanding context, tailoring messages to diverse audiences, and interpreting non-verbal cues are elements of communication that can be challenging for AI. Read More AI Co-Trainer at MDI Management Development by Aline | 24.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Interpersonal Skills 52

MDI Training

JUNE 26, 2023

Allow for flexibility and encourage open communication In your company, you should be willing to allow for flexibility and adapt to the changing needs of your employees. Open communication is essential, especially in a hybrid working environment. Read More 3 Highlights of Learning Technologies 2023 by Aline | 26. by Aline | 26.

Digital Transformation 52

Digital Transformation Leadership Digitalization Communication 52

MDI Training

SEPTEMBER 29, 2023

Thus, it is more about empathy, cohesion, transparent communication, etc., Transparent communication As a leader, you should be able to talk openly and honestly with your employees about internal and external topics. Leadership in the AI Era," Leadership Horizon 2023 keynote speaker Hamza Khan agreed to an interview with us.

Artificial Intelligence 52

Artificial Intelligence Digital Transformation Leadership Digitalization 52

MDI Training

SEPTEMBER 29, 2023

Read this interview to join us in broadening your digital horizons and gaining more insight into the complexities of AI transformation. Challenges and limitations: Complexity of human interaction : leaders often need to manage complex interpersonal relationships, act empathically, and communicate strategic visions.

Artificial Intelligence 52

Artificial Intelligence Leadership Digital Transformation Digitalization 52

MDI Training

MARCH 4, 2024

With your background in both digital well – being research and teaching businesses the skills they need to succeed, could you share some insights on how GenAI can be harnessed to boost both organizational productivity and employee well – being simultaneously? It has made their lives easier. So, this is very personal for me now.

Leadership 59

Leadership Digital Transformation Co-Creation Artificial Intelligence 59

MDI Training

JULY 26, 2023

July 2023 | Customer Story , Leadership Tips , learning effectiveness | 0 Comments High-Impact through Blended and Flexible Learning Over the last few years, we at MDI have been working with more and more tools to strengthen high-impact with our clients. Read More 10 tips for effective communication with dominant partners by Aline | 20.

Artificial Intelligence 52

Artificial Intelligence Digital Transformation Leadership Digitalization 52

Red Star Kim

MAY 2, 2023

Diversity and inclusion (communicating for D&I) is covered well here Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com) ). But since 2007 companies advertising C-suite openings have increasingly emphasised the importance of social skills and de-emphasised operational expertise.

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

MDI Training

MARCH 29, 2024

Click below to access our AI-generated audio version: Successful Team Building for Boehringer Ingelheim RCV In the interview with our MDI trainer and partner, Anita Berger On June 29, 2023, around 85 participants gathered at the Casino Baden to participate in a team-building event for Boehringer Ingelheim RCV under the management of Csilla Ponner.

Digital Transformation 52

Digital Transformation Leadership Onboarding Artificial Intelligence 52

MDI Training

SEPTEMBER 29, 2023

Leadership in the AI Era ,” Leadership Horizon 2023 keynote speaker Hamza Khan agreed to an interview with us. And discipline to use regularly, communication to get the most, creativity to imagine solutions, and humility to recognize their limitations. What technical skills are necessary? He tells us about the skills.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Emotional Intelligence 52

Freshworks

JUNE 2, 2023

As companies expand their investments in digital transformation, they’re banking on big returns, especially in customer experience (CX). The Freshchat Conversational Support Benchmark Report 2023 looks at the art and science of customer conversations in the digital era. of B2C respondents and 65.2%

B2C 94

B2C Digital Transformation Digitalization Healthcare 94

Red Star Kim

JUNE 27, 2023

In the 2023 Annual International Marketing Benchmark – PM Forum and Meridian West (kimtasso.com) client Experience (CX) and thought leadership remained top business development priorities. I’ve worked on a lot of digital projects in the past but want to refresh my knowledge and transfer skills to comms projects and campaigns.

Leadership 130

Leadership Management Stakeholders Communication 130

MDI Training

NOVEMBER 14, 2023

Complex interpersonal communication Interpreting body language, non-verbal communication, and subtle signs is a human strength. In complex interpersonal situations, such as negotiations or conflict resolution, human understanding of communication is invaluable. His core competence is leadership in digital transformation.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

MDI Training

JULY 26, 2023

At MDI, we use this tool for e-learning and creating digital client offerings since 2019. Since February 2023, she has been developing customized and sustainable training programs for her clients as a Jr. Read More 10 tips for effective communication with dominant partners by Aline | 20. L&D Consultant. If you meet such a.

Digital Transformation 52

Digital Transformation e-Learning Artificial Intelligence Leadership 52

ACT

JANUARY 13, 2023

It’s probably no surprise that this last year came and went in a blur, and now we’re talking about the smart strategies we want to implement in 2023 to be more efficient and productive than ever before. What new SMB trends will be popular in 2023? Artificial Intelligence (AI) will continue to be popular in 2023. Automation.

Cybersecurity 52

Cybersecurity Small Business Artificial Intelligence Onboarding 52

Planview

SEPTEMBER 18, 2023

The pressure to evolve is mounting for the PMO, which needs to adapt to new digital strategies – and more strategic, product, or initiative portfolios – while bridging traditional practices. Teams must have a common language to facilitate connected work and break down silos and other barriers to communication. 14 August 2023.

Management 52

Management Digital Transformation Decision-making Facilitation 52

Planview

AUGUST 22, 2022

Starbucks, L’Oreal, and Walmart are just three examples of brands that have largely embraced the opportunity to adapt through ongoing digital transformation efforts. Market intelligence firm IDC predicts more companies are eyeing greater adaptability and flexibility through transformation, and will continue to do so.

Organization 52

Organization Digital Transformation Digitalization Communication 52

MDI Training

MARCH 27, 2023

Now, as the leaders need to communicate more, the leadership team needs to organize themselves more and communicate better. March 2023 | Agile Leadership , International leadership development , learning effectiveness | 0 Comments The Power of Shared Leadership When and why should leadership be shared? What serves you next?

Leadership 96

Leadership Digital Transformation Digitalization Meetings 96

MDI Training

MAY 30, 2023

Companies can conduct internal communication and awareness campaigns to inform employees about the benefits of IDGs in leadership development. His core competence is leadership in digital transformation. He gained his own leadership experience as HR Manager of McDonald’s Central Europe/Central Asia. He reports on his.

Leadership 52

Leadership Digital Transformation Emotional Intelligence Co-Creation 52

Agile CRM

NOVEMBER 25, 2022

In addition, BPM software can help to improve communication and collaboration between employees, as well as providing visibility into how processes are being completed. In addition, BPM software can help to improve communication and collaboration between different departments and business units. Improve compliance. Tweets by kissflow.

Software 52

Software Software Management Decision-making 52

Red Star Kim

FEBRUARY 15, 2024

It’s worth touching on some related skills : Facilitating Essentially, facilitation is about making communication, interaction, collaboration or learning easier. These changes are partly as a result of Covid and the move to remote working but also due to economic changes, digital transformation and emerging technologies.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

MDI Training

FEBRUARY 27, 2023

Generational biases can negatively impact employee engagement by creating a lack of trust, understanding, and communication between different age groups. Age diversity also helps to improve communication and understanding between different generations, leading to a more cohesive and harmonious work environment.

Leadership 97

Leadership Digital Transformation Meetings Innovation 97

Planview

SEPTEMBER 12, 2023

AI is further accelerating the pace of disruption and widening the gap between digital leaders and laggards. The past decade of digital transformation has made it clear how difficult innovating at speed can be for organizations mired in legacy systems, technical debt, and disconnected decision making.

Decision-making 72

Decision-making Digital Transformation Innovation Digitalization 72

MDI Training

FEBRUARY 27, 2023

But in 2023, that number is down to a mere 18 years. But all this assumes that there is a healthy relationship between managers and employees, and that good communication and buy-in have taken place. But on the other, a peculiar problem is intensifying: organizations are living shorter and shorter lives.

Leadership 98

Leadership Shareholders Digital Transformation Prioritization 98

Strategic Communications

JULY 25, 2023

That didn’t last, though, Park says, as digital fatigue set in. Digital Fatigue Both digital fatigue and the recognition that today’s technology offers new and improving options for interactions online are driving changes in delivery methods and how and where interactions are taking place.

Digitalization 52

Digitalization e-Learning Publishing Digital Transformation 52

SuperOffice

FEBRUARY 21, 2022

Just like before, personalization and proactive communication will play a key role in customer retention. In 2020, the average share of customer interactions that were digital made up 58%, compared to 36% in 2019. 71% of SaaS companies agree that personalized customer communication is a powerful customer retention tactic.

CRM 84

CRM Customer Experience Prioritization Decision-making 84

MDI Training

JANUARY 26, 2023

They are planning tighter meeting spaces, where direct communication with each other should be a lot easier. It workes for us @ MDI, because we were awared (for the second year in a row) with the Top Employer of 2023 KUNUNU award ? There will be more open spaces for non-work activities, such as lunches and coffee breaks.

Digital Transformation 19

Digital Transformation Leadership Digitalization Meetings 19

SmartKarrot

OCTOBER 7, 2020

A recent press release states that the SaaS business is expected to bounce to approximately $60 billion by the year 2023. Slack : SaaS used in online communication. Going Digital : The toughest competition to a vertical SaaS provider today is to go digital. A common household name, Netflix, might ring you a bell.

Acquisition 10

Acquisition Logistics Digital Transformation Digitalization 10

SmartKarrot

SEPTEMBER 25, 2020

Establishing cross-functional communication. Cross-functional communication plays a crucial role in creating a top-notch customer journey. With the help of the data available and through consistent communication, it would be easier to update customer records, exchange customer information, and generate comprehensive insights.

Customer Success 8

Customer Success Artificial Intelligence Customer Experience Digital Transformation 8