ProlifIQ

OCTOBER 4, 2023

Make sure you have clear measures for the customer, but also your team! Who are the stakeholders internally you’re going to work closely with? It’s no secret that in 2023, it’s taking longer and more expensive to acquire new business. Certain teams/stakeholders, that you usually expand into?

Account Management 52

Account Management Management Account Planning Key Account Management 52

Arpedio

FEBRUARY 20, 2024

It entails understanding customers’ identities, communication preferences, priorities, buying criteria, decision-making processes, and more. This transformation occurs with the data already stored in the CRM, making the CRM more transactional than relational. In this regard, AI emerges as a transformative tool.

CRM 52

CRM Artificial Intelligence B2B Account Management 52

ProlifIQ

AUGUST 17, 2023

According to Gartner, companies that prioritize customer retention and expansion can achieve up to 95% higher profits compared to those that focus solely on acquisition. Identifying Potential Growth: Gartner reports that by 2023, 80% of a company’s future revenue will come from just 20% of its existing customers.

Acquisition 52

Acquisition Stakeholders Customer Success Profitability 52

ProlifIQ

FEBRUARY 23, 2024

The State of Account Planning in 2024 2023 was a challenging year for go-to-market teams. With more stakeholders involved in buying decisions and higher rates of “no decision” outcomes, maximizing strategic accounts is more critical than ever. Centralizing account plans in CRM can enable this consistency.

Account Planning 52

Account Planning CRM Energy and Utilities Account Management 52

Hubspot Sales

FEBRUARY 13, 2024

One of the big questions on that front is, “What's a shareholder versus a stakeholder?” So, to help you get a better sense of what shareholders and stakeholders are and how they differ, I've put together this handy guide. Table of Contents Shareholder vs. Stakeholder What is a shareholder? Here we go. Here are the key points.

Shareholders 87

Shareholders Stakeholders Government Suppliers 87

Arpedio

JUNE 2, 2023

We’ll explore their definition, benefits, and the key elements that make them a game-changer in today’s competitive marketplace. From gathering intel to mapping out essential steps, an account plan is your ticket to forming rock-solid connections that go beyond just making a sale. Who holds the decision-making power?

Account Planning 52

Account Planning Account Management Client Relationships Stakeholders 52

Apptivo

APRIL 4, 2023

This was a normal sight, with customers crowding the checkout counters in the hopes of making a quick purchase. Whether it’s routine maintenance or an unexpected emergency, choosing the right work order can make all the difference in getting the job done efficiently and effectively.

Management 52

Management Computers and Electronics Manufacturing Prioritization 52

Zendesk

JUNE 21, 2023

And employee advocates, who know the ins and outs of your offerings, can share their brand expertise to garner trust with prospective customers, making them uniquely positioned to make sales. Zendesk CX Trends Report 2023 What is brand advocacy? Not all brand advocate programs make sense for every business.

Media 52

Media Onboarding Advertising Customer Experience 52

PandaDoc

MARCH 13, 2023

This is occurring due to the change in both buying behavior and an increase in decision-makers in companies. Gartner states that the average B2B buying process includes 6 to 10 decision-makers, each with their own touchpoints they want to discuss with a potential partner. So push your efforts into identifying your decision-makers.

Decision-making 52

Decision-making Sales Software Software 52

Apptivo

JUNE 14, 2023

Access to reliable and meaningful data is critical for making educated decisions and driving revenue growth as a sales professional or business owner. Businesses can use it to monitor their sales performance, track progress towards sales goals, discover patterns, and make informed decisions to improve sales strategy.

CRM 52

CRM Decision-making Sales Sales Management 52

PandaDoc

FEBRUARY 13, 2023

For example, you must make sure you’re avoiding silos. You might use document collaboration tools like PandaDoc, for instance, which make it easier for everyone to work together virtually. Make sure you identify important project stakeholders across your company at the beginning of the project.

e-Learning 91

e-Learning Brainstorming Decision-making Communication 91

PandaDoc

MAY 8, 2023

Let’s take a look at some of the best customer service software for support teams in 2023. Overall, Freshdesk brings a lot to the table to help support teams prioritize the customer experience while giving them the tools they need to succeed. Cost: From $25/month to $65/month per user. Ease of use: 9.2/10 10 Ease of setup: 9.2/10

Software 52

Software Software Communication Publishing 52