Remove 2024 Remove Communication Remove Decision-making Remove Digitalization
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AI-Powered Predictive Analytics in Marketing Decision-Making

Strategic Communications

AI-powered predictive analytics is a cutting-edge tool that is transforming marketing decision-making by providing businesses with the foresight to anticipate market trends, understand customer preferences, and personalize marketing efforts. That data may be their own, or it may be available through third-party sources.

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CX Trends 2024: Unlock the power of intelligent CX

Zendesk

At Zendesk, we think deeply about the customer experience and how to make it better for every party involved. They expect AI to greatly improve team efficiency, enabling agents to dedicate their time to higher-level work, with significant effects on chatbots and email communications with customers.

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3 Key Change Management Strategies for 2024

AchieveIt

Our focus will be on creating a flexible culture, promoting good communication, and engaging team members. Maintaining open communication channels is extremely important. Effective change leaders embody key qualities such as vision, communication, and empowerment. They guide teams by setting clear goals and objectives.

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Successful Team Building for Boehringer Ingelheim RCV

MDI Training

The first event aimed at identifying additional ways to further improve effective communication and cooperation : What influence does our mindset and perception have on our behavior and thus our interaction with others? In the context of a communication boost : What are essentials for effective communication ?

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What do you do when your boss is a micro-managing control freak?

Red Star Kim

They fear making mistakes and don’t want to appear vulnerable. Their behaviour makes you feel irritated, inferior, worthless and stupid. They may make you feel stifled, stupid or untrusted. You need to avoid making mistakes or paying insufficient attention to detail. Please let me know if you’d like a copy.

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Top 35 customer service and support podcasts for 2024

Zendesk

These digital platforms bring together a diverse range of perspectives from industry experts, CEOs, consultants, and front-line service providers, who discuss emerging trends, challenges, and effective solutions in customer service and support.

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Beyond the Horizon: GenAI and Ethical Leadership

MDI Training

GenAI presents vast innovation poten tial , automating complex tasks, enhancing decision-making, and radically improving efficiency across various sectors. My research in digital well-being and work with my learning design company have shown me many ways GenAI can significantly boost organizational productivity and employee well-being.