Strategic Account Management Association

FEBRUARY 2, 2021

Just when customer account teams and salespeople were beginning to grow accustomed to virtual-only sales and account management, a return to (some) face-to-face interactions is on the horizon. COVID-19 has accelerated a trend already underway toward increased virtual interactions between customers and their suppliers.

Virtual Selling 520

Virtual Selling Suppliers Account Management e-Learning 520

Strategic Account Management Association

SEPTEMBER 13, 2021

In business, it has created an opportunity to reflect on how companies are managing customers, and it has given customers a window of opportunity to re-evaluate their supplier relationships to determine which partnerships are truly valuable. Value Realization – This is where the rubber meets the road. – SAMA.

Co-Creation 520

Co-Creation Suppliers Management Supply Chain 520

Account Manager Tips

AUGUST 9, 2022

At some point they meet a seller who believes they have the solution. The buyer will get help from a different supplier (i.e. Details at the end of this page ) The KAM CLUB You’re only seconds away from the essential training, advice and support you need for an exceptional career in key account management. Learn more.

Negotiation 130

Negotiation Value Proposition Brainstorming Suppliers 130

Jermaine Edwards

NOVEMBER 25, 2021

In 2016 I wrote a post on the five foundation steps for stakeholder management success in key account management, that was well received and guided lots of leaders. It’s brainstorming time. Discuss how to manage the consequences if you’re unable to meet expectations.

Stakeholders 130

Stakeholders Decision-making Shareholders Key Account Management 130

Account Management Skills

JUNE 26, 2023

And if you’re in an agency account management role and you’re keen to be seen by your clients as more of an advisor than a reactive order taker, then check out the details of my account management training courses. Before you joined Mr. B and Friends, were you in account management in other agencies?

Account Management 52

Account Management Client Relationships Management Communication 52

Account Management Skills

MAY 10, 2021

If you’re an account manager with two to three years experience working in an agency, and you really want to. – be recognised for adding more value to your existing accounts, and growing the existing business. then the next Account Accelerator Programme starts on 2nd September 2021. Jenny 15:31. Mark 15:43.

Finance 40

Finance Account Management Banking Management 40

Account Management Skills

JULY 6, 2021

One agency account manager told me, I talk about this in my programme, and we talk about using client stories and talking about what other clients are benefiting from and what you’re seeing, the trends, the patterns. Prior to the meeting, everybody has signed an NDA. But do you know what? Clients love it!

Advertising 40

Advertising Leadership Client Relationships Decision-making 40