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Back to the Future: F2F selling is returning, but virtual selling is here to stay

Strategic Account Management Association

COVID-19 has accelerated a trend already underway toward increased virtual interactions between customers and their suppliers. Moreover, many salespeople we interviewed report that both they and their customer counterparts are often more focused, and more efficient, in virtual interactions than in face-to-face meetings.

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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

In business, it has created an opportunity to reflect on how companies are managing customers, and it has given customers a window of opportunity to re-evaluate their supplier relationships to determine which partnerships are truly valuable. Value Realization – This is where the rubber meets the road. We’re seeing it first hand.

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Are You Living Up to the Client Promise?

Revenue Storm

A recent strategy implemented by one of our Client Sales Leaders was quarterly brainstorming sessions. During the workshop, the team agreed they would do everything they could to make each key client meeting impactful and valuable for the client. Why did they win? For many reasons, no doubt.

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What you Need to Know to Start an Online Retail Business

Hubspot Sales

Contact suppliers. Whether you choose to sell other people’s products or create your own, you’ll still have to work with vendors and suppliers. Perhaps your number one concern is keeping prices low — if that's the case, you will want to find the cheapest supplier of whatever it is that you need. Become the expert.

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Here’s How to Keep Clients Interested In Your Proposal

Account Manager Tips

At some point they meet a seller who believes they have the solution. The buyer will get help from a different supplier (i.e. In the context of a deal, you bring your team together (product, sales, marketing etc) for a collaborative session and brainstorm how your going to save the deal. not you) to solve the problem.

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Stakeholder Mastery 3.0 – The Six Steps You Must Take

Jermaine Edwards

We have a lot of stakeholders to manage across our accounts – How do we meet their individual needs while keeping them engaged when they themselves are so dispersed and disconnected? It’s brainstorming time. Discuss how to manage the consequences if you’re unable to meet expectations.

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Switching CRMs: the No BS, No Headache Guide

Insightly

For a more data-driven approach, design a brief survey that addresses the common pain points, such as disorganized information, poor client and supplier management, inefficient collaboration with team members, and difficulty managing projects. Meet as a team and look at how your implementation measured up. Probably not.

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