Strategic Account Management Association

FEBRUARY 2, 2021

COVID-19 has accelerated a trend already underway toward increased virtual interactions between customers and their suppliers. Moreover, many salespeople we interviewed report that both they and their customer counterparts are often more focused, and more efficient, in virtual interactions than in face-to-face meetings.

Virtual Selling 520

Virtual Selling Suppliers Account Management e-Learning 520

Strategic Account Management Association

SEPTEMBER 13, 2021

In business, it has created an opportunity to reflect on how companies are managing customers, and it has given customers a window of opportunity to re-evaluate their supplier relationships to determine which partnerships are truly valuable. Value Realization – This is where the rubber meets the road. 4: Focus on value.

Co-Creation 520

Co-Creation Suppliers Management Supply Chain 520

OnStrategyHQ

MAY 17, 2023

Nike: To bring inspiration and innovation to every athlete* in the world. -*If Mission Workshop [Step One] Brainstorm: Ask participants to review how the survey responses were organized in themes — add more ideas if needed. (OR OR brainstorm on the board). If you have a body, you are an athlete.

Organization 40

Organization Brainstorming Leadership Decision-making 40

Jermaine Edwards

NOVEMBER 25, 2021

We have a lot of stakeholders to manage across our accounts – How do we meet their individual needs while keeping them engaged when they themselves are so dispersed and disconnected? It’s brainstorming time. Discuss how to manage the consequences if you’re unable to meet expectations. The Stakeholder Reality.

Stakeholders 130

Stakeholders Decision-making Shareholders Key Account Management 130

Insightly

APRIL 15, 2022

Stagnant product development – When was the last time your CRM vendor released an innovative feature? Do some team brainstorming with the expressed intention of defining (or refining) top-level CRM goals. Meeting frequency can slowly reduce over time, but quarterly check-ins should remain in place for a year at a minimum.

CRM 98

CRM Onboarding Decision-making Finance 98

ClearPoint Strategy

NOVEMBER 2, 2021

The bargaining power of suppliers. Created in 1987, the goal of Baldrige is to help organizations innovate and improve, while achieving their mission and vision. Then you’ll identify which parts of operations are working well and which are not, brainstorming ideas from the successful aspects on how to address problems.

Stakeholders 145

Stakeholders Software Software Organization 145

CM Partners

DECEMBER 13, 2017

Although this new order has produced important innovations – e.g. employee inputs are often reinforced by contractors, competitors are sometimes partners, and teams can extend beyond corporate boundaries – it has left many employees struggling to understand how to operate effectively in these new contexts and how to navigate their roles.

Leadership 52

Leadership Supply Chain Negotiation Suppliers 52