Mike Kunkle

FEBRUARY 5, 2023

Even on the far right, with disciplined workflows, it’s not easy, and often harder if an RFP or RFI process doesn’t allow open communication. The most commonly supported activities for commercial methodologies include prospecting and opportunity management. Should sales process be adaptable?

B2B 198

B2B Sales Decision-making Negotiation 198

Jermaine Edwards

APRIL 3, 2020

Asking who’s got great skills at influencing, negotiating, analysing and creativity is the best way to start. Four – Communicate the change. Communication is critical. What : needs to be communicated and also what result you want. How : the method you want to communicate this. It goes without saying….

Decision-making 130

Decision-making Profitability e-Learning Negotiation 130

Arpedio

MARCH 27, 2023

SAMA 7-step Strategic Account Management Process 4. Some companies have MEDDIC as a qualification framework and then use an approach like challenger sales to effectively communicate and position their solutions. Executing and communicating sales plans effectively and successfully. Table of Contents 1. Challenger Sale 5.

Sales 52

Sales Account Management e-Learning Decision-making 52

Account Management Skills

JANUARY 11, 2022

He’s a consultant, a speaker, a trainer for marketing and communications agencies. He specialises in helping agency leaders and their teams negotiate more profitably. I’ve had it on my shelf for a few years now and it becomes a reference guide for negotiating. So Chris, welcome. Chris 00:44. Good morning, Jenny.

Client Relationships 52

Client Relationships Profitability Procurement Negotiation 52

Account Management Skills

AUGUST 7, 2023

We also ran an AI for Account Managers webinar recently together with Roy Murphy and the recording has been asked for several times. So can you talk to us a bit about how basically guidelines for agencies and account managers in particular that might be using those tools? 10:02 Jenny Plant Okay, good advice.

Energy and Utilities 52

Energy and Utilities Negotiation Account Management Marketing 52

Account Management Skills

MARCH 2, 2021

Why being genuine and empathetic is so important to the account management role. * And it’s, I think, the first thing to say is recognising that the role of account manager it’s a difficult balancing act, because you’re there to manage the clients expectations, but also to sell the agency product.

Marketing 52

Marketing Account Management Meetings Media 52

Account Manager Tips

MAY 29, 2021

In the the blink of an eye, there it is: an expiring contract, a looming deadline and a client that's already talking to other suppliers (maybe even appointed a new one) released an RFP dictating the timelines and pace of the discussion. How can you use real data to measure value and communicate a return on investment?

Negotiation 130

Negotiation Decision-making Suppliers CRM 130

PandaDoc

APRIL 3, 2023

Do you know what their communication preferences are? Call play In this play, you should include call scripts for your reps to follow and include information on the main messages they should communicate. Negotiation play Negotiating with leads, answering questions, and overcoming objections are key parts of sales.

Negotiation 52

Negotiation Sales Decision-making Communication 52

SmartKarrot

OCTOBER 13, 2022

Who owns an organization’s expansion revenue/expansion transformation – customer success teams or account management teams? Customer success, sales, and expansion/account management are typically the three departments and personas within a SaaS company that own and handle customer revenue expansion.

Account Management 10

Account Management Customer Success Management Negotiation 10

Account Management Skills

AUGUST 2, 2021

And that is whether you are in an agency account management position, an agency leadership role, or you’re looking to get into the industry maybe I’ve spoken to agency account management teams, agency leaders, strategist and consultants to the creative industry. Mark is an ex FBI hostage negotiation trainer.

Account Management 52

Account Management Client Relationships Management Meetings 52

Account Management Skills

OCTOBER 19, 2021

And that’s quite a good segue into, because I know, the people listening to this are either agency owners, or they’re account managers. So for example, any one of those eight profiles, could be an account manager. And ultimately, this makes your business and your career much more satisfying. Jenny 12:04.

Account Management 40

Account Management Decision-making Management Innovation 40