Arpedio

JANUARY 4, 2024

As businesses vie for market dominance, an articulate account strategy empowers organizations to deepen customer relationships and scale their operations effectively. Account mapping enhances marketing alignment by providing a shared view of an account, harmonizing messaging and tactics across departments.

B2B 52

B2B Sales Decision-making CRM 52

Arpedio

MARCH 5, 2024

This is where effective account management comes into play. Businesses across industries are increasingly turning to account management solutions to streamline their processes, enhance client satisfaction, and drive growth. Moreover, efficient account management contributes to operational efficiency and productivity.

Account Management 52

Account Management Management Client Relationships Facilitation 52

Arpedio

FEBRUARY 19, 2024

Competitive Advantage: Businesses that embrace AI in sales gain a competitive edge by leveraging technology to optimize their processes, deliver superior customer experiences, and outperform competitors. Start by centralizing your account and stakeholder data in Salesforce! Ready to start building strong relationships?

Artificial Intelligence 52

Artificial Intelligence Sales Government Decision-making 52

Arpedio

NOVEMBER 6, 2023

Sales automation software: The ultimate guide Explore the ARPEDIO platform ← Back to blog In today’s fast-paced business landscape, sales teams face numerous challenges in managing accounts, seizing opportunities, and nurturing relationships with stakeholders. Account Management Build powerful account plans in Salesforce.

Software 52

Software Software Sales Artificial Intelligence 52

Arpedio

JUNE 15, 2023

Data and Analytics Tools : These tools provide sales teams with access to comprehensive data about target accounts, including firmographics, technographics, contact information, and behavioral insights. By aligning efforts across departments, you create a unified customer experience and avoid duplication of efforts.

Artificial Intelligence 52

Artificial Intelligence Prioritization Decision-making Advertising 52

SmartKarrot

OCTOBER 11, 2022

Make suggestions for what CS platforms are needed in addition to Hubspot (if any) to optimize the customer experience. Defining program scope, goals, and deliverables that support business objectives in collaboration with senior management and key stakeholders. Identifying opportunities for continuous improvement.

Customer Success 19

Customer Success Stakeholders Leadership Facilitation 19

SmartKarrot

AUGUST 18, 2022

Quantify business impact of using OfferFit and communicate out to customers regularly. Become a trusted customer advisor. Understand customer business context and pain, and facilitate the strategic mapping of OfferFit value to identify potential upsell opportunities. Apply here: [link].

Customer Success 19

Customer Success Facilitation Advertising Customer Experience 19

SmartKarrot

NOVEMBER 23, 2021

Apply here: [link] Role: Director, Customer Success Location: Reston, VA, US Organization: SOC Telemed As a Director of Customer Success, you will own the overall customer experience in your assigned territory and manage the customer relationship post-implementation.

Customer Success 19

Customer Success Onboarding Facilitation Stakeholders 19

SmartKarrot

OCTOBER 18, 2022

Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards. Prepare detailed reports on the status of clients and create strategies for growth.

Customer Success 19

Customer Success Facilitation Client Onboarding Onboarding 19

SmartKarrot

OCTOBER 26, 2021

Role: Vice President, Customer Success Location: McLean, VA, US Organization: insightsoftware As a Vice President of Customer Success, you will own a Customer Experience strategy, to include presales, onboarding, services, support, and technical account management.

Customer Success 19

Customer Success Account Management Account Growth Facilitation 19

SmartKarrot

JULY 27, 2022

Be a front-line leader – build and enhance relationships with the largest customers, in person or remotely. Drive organizational process improvements for a world-class customer experience. Influence cross-functional business units to drive operational excellence and customer satisfaction.

Customer Success 19

Customer Success Leadership Finance Facilitation 19

SmartKarrot

NOVEMBER 2, 2021

Track critical customer success metrics and KPI’s then use this data to coach the team, improve processes, and drive decision-making for the business. Perform any escalation calls for at-risk customers. Own the customer experience and work to exceed their expectations. Apply here: [link].

Customer Success 19

Customer Success Customer Life Cycle Onboarding Customer Experience 19

SmartKarrot

AUGUST 23, 2021

Maintain high customer retention and recurring revenue retention rates. Manage customer satisfaction ensuring an exceptional customer experience and reference ability. Work alongside an Account Manager to identify up-sell and referral opportunities.

Customer Success 19

Customer Success Facilitation Stakeholders Onboarding 19

SmartKarrot

MARCH 2, 2023

serve as the focal point for planning and achieving renewals goals and deadlines for a number of our key accounts. Collaborate with partners, product experts, sales managers, and account managers to help you close more renewals.

Customer Success 15

Customer Success Finance Negotiation Facilitation 15

SmartKarrot

MAY 20, 2021

Provide top-level service to the rapidly growing customer base, sharing the transformative impact of the treatment on their population in order to excite and delight. Develop and deepen relationships with key stakeholders within the largest employer and health plan clients.

Customer Success 10

Customer Success Value Proposition Stakeholders Onboarding 10

SmartKarrot

OCTOBER 29, 2020

You will oversee the Americas Customer Success Managers who are all responsible for onboarding, growing, and retaining customers across Carbonite and Webroot’s SMB customer base. Analyze customer data to improve customer experience and improve onboarding processes.

Customer Success 8

Customer Success Onboarding Customer Experience Business Growth 8

SmartKarrot

DECEMBER 24, 2020

Work closely with the Senior Director of CSM to establish clear goals and metrics that the CSMs will focus on throughout the year with their Relativity customers. Continuously manage and evolve the coverage model to improve the overall customer experience. Build a Customer Success culture across the organization.

Customer Success 10

Customer Success Client Relationships Facilitation Stakeholders 10

SmartKarrot

MARCH 8, 2022

With over 30 years in the industry, Annette is a professional coach, consultant, customer journey mapping facilitator, thought leader, and influencer. An Award-Winning Customer Success Professional, Asha Patel is known for leading teams and delivering strategic plans for improving the customer experience in a company.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

JULY 1, 2020

Role: Platform Partnership Manager Location: Newyork, US Organization: Stripe Stripe is looking for someone who can manage their existing partners and identify new opportunities to expand and grow the relationships. Handle technical conversations with product teams and lead commercial partnership negotiations.

Customer Success 10

Customer Success Customer Life Cycle Partnership Management Negotiation 10

ProlifIQ

AUGUST 17, 2023

Nurturing Relationships for Long-Term Loyalty: Customer loyalty is a cornerstone of the land and expand strategy. Building strong relationships through personalized interactions, proactive customer support, and attentive account management fosters loyalty, reducing the risk of churn and increasing the likelihood of expansion.

Acquisition 52

Acquisition Stakeholders Customer Success Profitability 52

Arpedio

MAY 26, 2023

In today’s interconnected business landscape, effective relationship management is a critical factor in achieving sustainable success. Relationship management is a fundamental concept that encompasses the strategies, practices, and techniques employed to cultivate and nurture connections with various stakeholders. Let's talk!

Management 52

Management Stakeholders Prioritization Software 52

Showpad

OCTOBER 30, 2019

Through leveraging quality data, Sales reps can determine buying habits, demographic trends, customer experience data, brand viability, the probability of someone becoming a repeat customer rather than a one-off buyer, and much more. Following a brand and its social media accounts. Analytics are a big part of it. .

Sales 49

Sales Media Artificial Intelligence Customer Experience 49

SmartKarrot

JUNE 8, 2020

Starting with customer onboarding, you will be responsible for aligning with customers on their business objectives and success criteria. You will work cross-functionally with the sales, onboarding, support and services teams to ensure a good and consistent customer experience.

Customer Success 10

Customer Success Onboarding Stakeholders Account Management 10

Arpedio

APRIL 11, 2024

This improves customer experience, captures leads 24/7, and automates routine tasks for sales representatives. Personalization Engines : AI-driven personalization engines analyze customer data to deliver tailored recommendations, content, and offers.

Artificial Intelligence 52

Artificial Intelligence Prioritization Sales Innovation 52