Account Manager Tips

JULY 6, 2022

And to stay on track, you need account planning and coordination processes in place. Bring the wider organization into your value co-creation mission. By the way, check out my interview with Phil in which he shares the 12 Tenets of Account Management. Organizational cooperation. You can do this alone.

Co-Creation 130

Co-Creation Value Proposition Account Planning Suppliers 130

SBI

JULY 1, 2020

Now, with the economic uncertainties of 2020, sales teams of all sizes are desperate for a more strategic approach to building dependable and ongoing opportunities to optimize customer revenue in their most strategic accounts. To uncover hidden revenue in your key accounts, focus on these 5 strategies that great companies get right.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

Arpedio

JUNE 1, 2023

This recognition underscored the need for account managers to prioritize customer value and gain insights into individualized customer interactions, emphasizing the significance of maintaining strong relationships, linking transactions, and ensuring a superior customer experience.

Co-Creation 52

Co-Creation Account Management Account Planning B2B 52

Cosawi

FEBRUARY 27, 2023

Today, as advisors in the strategic account management space, we are surprised and disheartened to see that marketing is often not only missing at the strategic account team table but also working from an inside-out products focus, rather than an outside-in customer focus.

Marketing 52

Marketing Suppliers Investors Account Planning 52

Arpedio

MARCH 26, 2024

Pre-sales strategy refers to the set of activities, processes, and methodologies that organizations employ to engage with potential customers before the actual sales transaction takes place. Solution Development: Developing customized solutions and proposals that address the specific needs and requirements of potential customers.

Value Proposition 52

Value Proposition Prioritization Sales Organization 52

Arpedio

JANUARY 5, 2024

In an evolving business landscape where customer demands are as diverse as they are complex, implementing effectual customer retention strategies demands an in-depth understanding of these pivotal roles.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

Cosawi

SEPTEMBER 13, 2021

They are accountable for aligning the organization to the business and strategic account planning processes, as well as connecting and aligning how the strategic accounts engage with the rest of the commercial teams in the markets and local affiliates. In short, the COE helps the SAM elevate his and her game.

Account Management 52

Account Management Leadership Account Planning Communication 52

Mercuri International

JULY 1, 2021

An interesting academic study from 2019 looked at seven separate ‘elements of internal alignment’ – shared values, style, skills, staff, strategy, structure, and systems. Thus, making internal alignment central in KAM in order to exchange value and serve the key accounts (KA) long-term.”.

Key Account Management 64

Key Account Management Value Proposition Account Management Profitability 64

SBI

DECEMBER 9, 2019

Sales organizations rarely have the resources to adequately keep up on all the sales technology offerings. “Sales organizations rarely have the resources to adequately keep up on all the technology offerings. The guide is organized by the challenge areas sales organizations may want to address: Closing Deals.

Account Planning 26

Account Planning Software Software Acquisition 26

Revegy

OCTOBER 16, 2018

Drives global collaboration and a single view of the customer to drive team-based execution. Applies a strategic execution framework to operationalize best practices and keep account managers focused on delivering customer value. Turns account planning into a collaborative exercise directly involving the client.

Key Account Management 40

Key Account Management Account Management CRM Management 40

SBI

JANUARY 14, 2020

With READY20, we look forward to exploring new pathways to a highly competent and confident sales force, and sharing success strategies from industry experts, our customers, and our own 20+ years of helping organizations improve sales effectiveness. Account Planning. Account Planning. WALTHAM, Mass.

Account Planning 34

Account Planning Artificial Intelligence Sales Acquisition 34

Cosawi

DECEMBER 28, 2021

The idea of executive engagement implies an accountable and engaged member of the account team, rather than a distant back- room player. In our organization’s work, we see much confusion and lack of clarity on executive sponsorship, even when it is in place. Contribute to, and have accountability for, the account plan.

Leadership 52

Leadership Co-Creation Account Management Decision-making 52

SBI

JANUARY 31, 2020

Accurate and actionable data is the lifeblood of high-performing Go-To-Market organizations,” said Andrew Gilman, Head of Marketing, NWN Corporation. Account Planning. Revegy, the enterprise account planning platform for revenue optimization, rolled out two new features in its Fall Release: Whitespace+ and Contacts+.

Account Planning 29

Account Planning Digital Transformation B2B Sales 29

SBI

NOVEMBER 13, 2019

Organizations face a ‘moving target’ of market change, regulation, company practices, competition and innovation. Organizations can’t afford to guess whether the knowledge of their employees is keeping pace with these types of changes,” said Jim Bowley, Qstream Vice President, Product. Account Planning. Account Planning.

Account Planning 20

Account Planning Acquisition Organization Account Management 20

SBI

OCTOBER 28, 2019

New features in the Revegy account planning platform help leading companies drive revenue. With Whitespace+, users are provided increased clarity within key accounts, which makes cross-selling and up-selling easier by showing product penetration, competitors in play and future potential. Account Planning.

Account Planning 20

Account Planning Decision-making Acquisition Client Relationships 20

SBI

NOVEMBER 4, 2019

Account Planning. Revegy, the enterprise account planning platform for revenue optimization, rolled out two new features in its Fall Release: Whitespace+ and Contacts+. Account Planning. Join us for “From Vendor to Strategic Partner: Uncovering Insights to Generate Customer Value” webinar.

Account Planning 20

Account Planning Sales Acquisition Software 20

SBI

NOVEMBER 13, 2019

These data insights reveal the call context, word usage, timing and other tactics that the world’s best reps use so that companies can understand what drives revenue and adjust techniques to accelerate high-impact outcomes across their entire organization. Account Planning. Account Planning. Account Planning.

Account Planning 24

Account Planning Sales Sales Management Acquisition 24

SBI

DECEMBER 4, 2019

With Rekener, Brainshark will provide cutting-edge visibility into sales team activities, behaviors and productivity, helping customers make real connections from improved readiness to increased revenue. Account Planning. Account Planning. Account Planning. Account Planning.

Account Planning 29

Account Planning Acquisition Artificial Intelligence Sales 29

SBI

DECEMBER 4, 2019

The ClearSlide® unified sales enablement platform empowers organizations to strengthen customer relationships, engage prospects, and deliver value through meaningful conversations and effective content. Account Planning. Account Planning. Account Planning. Account Planning.

Artificial Intelligence 26

Artificial Intelligence Account Planning Innovation Acquisition 26

SBI

FEBRUARY 19, 2020

Account Planning. Revegy, the enterprise account planning platform for revenue optimization, rolled out two new features in its Fall Release: Whitespace+ and Contacts+. Account Planning. Join us for “From Vendor to Strategic Partner: Uncovering Insights to Generate Customer Value” webinar.

Marketing 27

Marketing Account Planning Digital Transformation CRM 27

SmartKarrot

NOVEMBER 16, 2022

Role: Associate Director, Customer Success Location: Canberra, Australian Capital Territory, Australia Organization: Datacom As an Associate Director of Customer Success, you will have a Customer Focus– this role is supporting a large, complex customer. Apply here: [link]. Apply here: [link]. Apply here: [link].

Customer Success 19

Customer Success Client Relationships Profitability Performance Review 19

SBI

MAY 21, 2019

organizations wasted $30 billion on unused software over the course of four years. For sellers, lack of customization and legacy solutions leave them scrambling to find relevant content and value-based evidence to provide the personalized sales interactions that modern buyers require. Account Planning.

Account Planning 30

Account Planning Sales Healthcare Account Management 30

SmartKarrot

DECEMBER 10, 2021

Role: Director – Customer Success Location: Nashville, TN, US (On-site) Organization: Rain Instant Pay As a Director of Customer Success, you will support the growth of the organization by recruiting, hiring, training, and coaching top talent Customer Success Managers.

Customer Success 19

Customer Success Advertising Account Planning Stakeholders 19

SBI

OCTOBER 29, 2019

October 29, 2019: Allego and Seismic today announced a strategic partnership to help sales and marketing organizations improve performance by providing a central resource for all of their personalized sales collateral, customer engagement videos, and relevant just-in-time learning material. Account Planning.

Account Planning 20

Account Planning Onboarding Sales Acquisition 20

SmartKarrot

MAY 19, 2022

Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards. Demonstrate the value Talentful can provide across the scaling lifecycle from Series A-IPO.

Customer Success 19

Customer Success Stakeholders Client Onboarding Government 19

SBI

JANUARY 29, 2020

The most notable new capabilities include: Powerful recommendations and deep search to surface relevant content: Allego’s new content recommendation feed on employees’ home screen displays the best content front and center to ensure every employee is equipped with the best knowledge and collateral their organization has to offer.

Account Planning 26

Account Planning Sales Digital Transformation Stakeholders 26

SmartKarrot

JANUARY 27, 2022

Role: Head of Customer Success Location: San Francisco, CA, US Organization: Fathom As a Head of Customer Success, you will manage and monitor the client-side of the implementation process, delivering best-in-class client service and meeting every milestone.

Customer Success 19

Customer Success Stakeholders Account Growth Facilitation 19

SmartKarrot

JULY 1, 2021

Partner with internal product and marketing executives to develop and implement strategies to enhance the customer experience and enable the voice of the customer and expansion programs. Own the success of customers, including onboarding, product adoption, retention and growth.

Customer Success 10

Customer Success Account Planning Customer Experience Stakeholders 10

SmartKarrot

NOVEMBER 27, 2020

Role: Customer Success Director Location: Austin, TX, United States Organization: SpyCloud As a Customer Success Director, you will be responsible for maintaining solid industry knowledge and a comprehensive understanding of SpyCloud products and services. Identify creative solutions for strategic accounts.

Customer Success 10

Customer Success Value Proposition Account Planning Onboarding 10

SmartKarrot

JULY 15, 2021

Role: Vice President of Customer Success Location: New York, NY, US Organization: 24 Seven Talent As a Vice President of Customer Success, you will work closely with the executive leadership team to develop and execute growth strategies for a subscription business. Focus on key SaaS revenue goals.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Performance Review 10

SmartKarrot

JANUARY 21, 2021

Role: Senior Director, Customer Success Enablement Location: Salt Lake City, UT, US Organization: Workday As a Senior Director of Customer Success, you will partner with Customer Success field leadership to influence Workday’s Customer Success strategy, program approach, and execution. Apply here: [link].

Customer Success 10

Customer Success Global Accounts Leadership Account Planning 10

SmartKarrot

JUNE 16, 2021

Role: Customer Success Director Location: Waltham, MA, US Organization: Evolv Technology As a Customer Success Director, you will attract, hire, coach, and retain the highest quality customer success managers. customer-centric?support Partner with other account team members on overall account planning and strategy.

Customer Success 10

Customer Success Facilitation Account Planning Customer Experience 10

SBI

NOVEMBER 7, 2019

Inside Sales organizations are getting a lot of the glory these days; perhaps it shouldn't be a surprise that they're also benefitting from a. Account Planning. Revegy, the enterprise account planning platform for revenue optimization, rolled out two new features in its Fall Release: Whitespace+ and Contacts+.

Acquisition 20

Acquisition Account Planning B2B Onboarding 20

SmartKarrot

JUNE 11, 2021

You can gain knowledge while sorting specific challenges in your organization. Cisco Customer Success Manager. The CCSMP certification is based on the Practical CSM framework that works across the entire customer lifecycle. Gain the skills, tools, and knowledge required to keep and manage customers.

Customer Success 22

Customer Success Onboarding Customer Life Cycle Customer Experience 22