Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Check out ARPEDIO’s Account Management solution here. Let's talk!

Account Management 52

Account Management Customer Success Management Artificial Intelligence 52

Revegy

JANUARY 18, 2021

Sales reps generally enter their accounts into the CRM, which include a list of people, contact information, and maybe some notes and emails. However, this doesn’t tell you nearly enough about the account overall and fails to give you a visual understanding of what’s going on. Research Brief: Strategic Account Planning Segmentation.

CRM 119

CRM Procurement Stakeholders Facilitation 119

Arpedio

FEBRUARY 2, 2024

Hyper-Personalized Approach By utilizing ABS to target specific high-value accounts, businesses can customize their messaging and offerings to address the unique needs and pain points of individual clients. Streamline account planning and foster collaboration with ARPEDIO’s Account Management tool 3.

Account Planning 52

Account Planning Account Management Facilitation Stakeholders 52

ProlifIQ

FEBRUARY 23, 2023

This will give you insight into the other players you’ll want to connect with and primes them to understand your solution affects multiple functions/stakeholders. This puts you in a position to bring a distinct POV to those stakeholders you just uncovered. Typically, those purchases required multiple stakeholders to be involved.

Stakeholders 52

Stakeholders Account Planning Decision-making Facilitation 52

Arpedio

JANUARY 9, 2024

Regularly monitoring metrics enables Account Managers to adapt and improve their strategies continuously. Whether it’s refining communication methods, optimizing service delivery, or enhancing product features, a commitment to improvement is facilitated by a keen understanding of key metrics. Try ARPEDIO's Account Planning tool.

Account Management 52

Account Management Management Client Relationships Account Planning 52

DemandFarm

MAY 9, 2024

Imagine you’re a key account manager at a multinational corporation. Your day-to-day involves navigating complex client organizations, each with its own layered hierarchy and network of decision-makers. Keeping track of who influences which decisions and understanding the power dynamics within these organizations.

Key Account Management 52

Key Account Management Account Management CRM Client Relationships 52

SBI

JULY 1, 2020

Now, with the economic uncertainties of 2020, sales teams of all sizes are desperate for a more strategic approach to building dependable and ongoing opportunities to optimize customer revenue in their most strategic accounts. To uncover hidden revenue in your key accounts, focus on these 5 strategies that great companies get right.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

OnStrategyHQ

DECEMBER 20, 2023

The Strategic Planning Process in 4 Steps To help you throughout our strategic planning framework, we have created a how-to guide on the basics of a strategic plan, which we will take you through step-by-step. Free Strategic Planning Guide What is Strategic Planning? Questions to Ask: Who is on your Planning Team?

Value Proposition 98

Value Proposition Facilitation Decision-making Organization 98

Arpedio

JANUARY 4, 2024

As businesses vie for market dominance, an articulate account strategy empowers organizations to deepen customer relationships and scale their operations effectively. Prepare to unlock the intricacies of account mapping and embark on a path to unmatched sales proficiency.

B2B 52

B2B Sales Decision-making CRM 52

Arpedio

FEBRUARY 20, 2024

Transparency is facilitated through data, underscoring the critical importance of CRM and ABS technologies when employing an account-based approach. AI capabilities can provide sales organizations with in-depth knowledge about buyers, encompassing their background, current situation, trends, industry insights, and more.

CRM 52

CRM Artificial Intelligence B2B Account Management 52

Arpedio

OCTOBER 17, 2023

Account management software tools Account Management Software ← Back to blog Account management software solutions have transformed the way businesses handle their account planning and client interactions. Relationship Mapping & Org Chart Manage internal and external relationships with key stakeholders.

Account Management 52

Account Management Software Software Management 52

Arpedio

OCTOBER 17, 2023

Work-life balance: Promote a healthy work-life balance, ensuring that account managers can recharge and maintain well-being. Team building activities: Organize team-building activities and events to strengthen bonds and enhance collaboration. This can be in the form of bonuses, promotions, or public recognition within the organization.

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

Arpedio

MARCH 6, 2024

Rather than solely focusing on sales transactions, account management emphasizes building trust, understanding client needs, and delivering tailored solutions to drive long-term growth. Effective account management techniques are critical for businesses of all sizes and industries.

Account Management 52

Account Management Management Prioritization Client Relationships 52

DemandFarm

MAY 22, 2023

Sales Managers and Key Account Managers play distinct yet complementary roles in driving a company’s success. By understanding their similarities and differences, organizations are better able to allocate resources and responsibilities. Key Account Managers: Seamless communication for tailored solutions.

Key Account Management 52

Key Account Management Account Management Digitalization Sales Management 52

Arpedio

MAY 23, 2023

In short, Sales coaching aims to help salespeople reach their sales targets, advance their sales skills, build confidence, and ultimately drive revenue growth for the organization as a whole. Start by centralizing your account and stakeholder data in Salesforce! Table of Contents 1. What is Sales Coaching? Let's talk!

Sales 52

Sales Account Management Stakeholders CRM 52

Arpedio

NOVEMBER 6, 2023

Sales automation software: The ultimate guide Explore the ARPEDIO platform ← Back to blog In today’s fast-paced business landscape, sales teams face numerous challenges in managing accounts, seizing opportunities, and nurturing relationships with stakeholders. Sales, a pivotal function in any organization, is no exception.

Software 52

Software Software Sales Artificial Intelligence 52

SmartKarrot

MARCH 30, 2023

Role: Senior Customer Success Manager Location: United States (Remote) Organization: Talentify.io As a Senior Customer Success Manager you’ll be focusing on a certain set of accounts and fostering and sustaining relationships with important stakeholders. Good at learning new systems. Zendesk knowledge is a plus.

Customer Success 19

Customer Success Advertising eCommerce Stakeholders 19

OnStrategyHQ

MAY 18, 2021

A mark of a good strategic plan is one that is clear and focused (not too many goals and objectives ), as well as balanced – telling a strategy story about how your whole organization is linked and aligned to drive key performance indicators. Carry over goals from last planning period. Organization-wide strategies.

Organization 96

Organization Facilitation Small Business Marketing 96

SmartKarrot

MAY 19, 2022

Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards. Keep regular meetings with key stakeholders & running Business Reviews.

Customer Success 19

Customer Success Stakeholders Client Onboarding Government 19

SmartKarrot

JANUARY 27, 2022

Role: Head of Customer Success Location: San Francisco, CA, US Organization: Fathom As a Head of Customer Success, you will manage and monitor the client-side of the implementation process, delivering best-in-class client service and meeting every milestone. Build and nurture relationships with key stakeholders to ensure alignment.

Customer Success 19

Customer Success Stakeholders Account Growth Facilitation 19

SmartKarrot

MAY 18, 2022

Role: Senior Director, Customer Success Location: Remote, United States Organization: Coursera As a Senior Director of Customer Success, you will meet and exceed quarterly renewal bookings and revenue growth goals. Develop & maintain Key Account Plans supported by regular onsite customer reviews.

Customer Success 19

Customer Success Customer Life Cycle Account Planning Client Relationships 19

Arpedio

OCTOBER 24, 2023

Enter the SWOT analysis—a time-tested tool that empowers organizations and individuals alike to assess their strengths , weaknesses , opportunities , and threats. It helps align the perspectives of team members, stakeholders, and partners by providing a shared understanding of the current situation and goals. Superior together.

Decision-making 52

Decision-making Account Management Prioritization Software 52

Arpedio

JUNE 15, 2023

Account-Based Selling (ABS) Technologies refer to the set of tools and software solutions designed to enable and enhance the practice of account-based selling. Account-based selling is a strategic approach used by sales teams to target and engage specific high-value accounts or organizations. Superior together.

Artificial Intelligence 52

Artificial Intelligence Prioritization Decision-making Advertising 52

SmartKarrot

SEPTEMBER 5, 2022

Role: Director of Client Success Location: San Diego, CA, US (On-site) Organization: Dassault Systèmes As a Director of Client Success, you will drive Customer satisfaction & advocacy prioritize, escalate and manage customer critical issues. Establish and maintain proactive communication with key customers and stakeholders.

Customer Success 19

Customer Success Onboarding Prioritization Facilitation 19

SmartKarrot

MARCH 30, 2023

Role: Senior Customer Success Manager Location: United States (Remote) Organization: Talentify.io As a Senior Customer Success Manager you’ll be focusing on a certain set of accounts and fostering and sustaining relationships with important stakeholders. Good at learning new systems. Zendesk knowledge is a plus.

Customer Success 15

Customer Success Advertising eCommerce Stakeholders 15

SBI

JANUARY 29, 2020

The most notable new capabilities include: Powerful recommendations and deep search to surface relevant content: Allego’s new content recommendation feed on employees’ home screen displays the best content front and center to ensure every employee is equipped with the best knowledge and collateral their organization has to offer.

Account Planning 26

Account Planning Sales Digital Transformation Stakeholders 26

Arpedio

MARCH 18, 2024

Among these strategies, account mapping has emerged as a cornerstone methodology that fosters sales process optimization and drives sustainable growth. As we delve deeper, let us unfold the multiple layers of account mapping and its pivotal role in sculpting success in B2B sales.

B2B 52

B2B Stakeholders Sales Decision-making 52

Account Manager Tips

JULY 28, 2020

Chapters 00:00 Introduction 01:21 Why changing mindset towards account management was the biggest obstacle. 03:53 Why you need to keep account plans simple. 09:03 Account plans are the evidence of the value you create for your clients. 09:49 Should you share account plans with clients?

Account Management 130

Account Management Management Account Planning Organization 130

SmartKarrot

NOVEMBER 4, 2020

Role: Director of Customer Success Location: Charleston, South Carolina Metropolitan Area, US Organization: GoodUnited As a Director of Customer Success, you will develop, implement, and optimize the Customer Success strategy and frameworks to drive key measures of success. Apply here: [link].

Customer Success 10

Customer Success Stakeholders Facilitation Account Planning 10

SmartKarrot

JUNE 22, 2021

Role: Customer Success Director Location: Remote, United States Organization: Terminal As a Customer Success Director, you will lead client relationships to facilitate seamless onboarding, ensuring strong relationships and alignment of expectations through the entire customer lifecycle.

Customer Success 10

Customer Success Acquisition Client Relationships Facilitation 10

SmartKarrot

JUNE 1, 2021

Director of Customer Success Location: Salt Lake City, UT, US Organization: Collective Medical As a Sr. Building strategic relationships across multiple stakeholders across the clients to ensure alignment with business goals. Supporting and facilitating the customer’s adoption of the Gravity platform, features, and functionalities.

Customer Success 10

Customer Success Supply Chain Finance Facilitation 10

SmartKarrot

DECEMBER 11, 2020

Role: Vice President of Customer Success Location: Remote, Chicago, IL, US Organization: Storm2 As a Vice President of Customer Success, you will hire, coach, and lead their customer success organization. Lead the organization to consistently meet and exceed its efficiency metrics and net promoter score results.

Customer Success 10

Customer Success Finance Innovation Facilitation 10

SmartKarrot

JULY 11, 2022

Role: Senior Customer Success Manager Location: Minnetonka, MN, US Organization: Sovos As a Senior Customer Success Manager, you will understand business priorities, technology landscape, and internal stakeholders. Facilitate escalation management and issue resolution. Conduct recurring business reviews with customers.

Customer Success 3

Customer Success Facilitation Stakeholders Account Planning 3

ProlifIQ

AUGUST 17, 2023

This statistic underscores the importance of identifying the next growth engine within an existing organization. Multi-Threading: Forrester highlights that multi-threading can significantly impact sales success, with an 82% win rate when multiple stakeholders are involved. Multi-threading ensures continuity in the sales process.

Acquisition 52

Acquisition Stakeholders Customer Success Profitability 52

Arpedio

OCTOBER 30, 2023

On a recent episode of the “Thoughts on Selling” podcast, host Lee Levitt sat down with Ulrik Monberg, CEO of ARPEDIO, to delve deep into the realm of account-based selling. In this episode, Lee interviews Ulrik Monberg , Founder and CEO of ARPEDIO, to explore the keys to success in Account-Based Selling.

Co-Creation 52

Co-Creation Account Planning Artificial Intelligence Leadership 52

Arpedio

MAY 26, 2023

Relationship management is a fundamental concept that encompasses the strategies, practices, and techniques employed to cultivate and nurture connections with various stakeholders. Tailoring your communication style to match the preferences of your counterparts enhances understanding and facilitates smoother interactions. Let's talk!

Management 52

Management Stakeholders Prioritization Software 52

SmartKarrot

OCTOBER 1, 2022

Role: VP of Customer Success Location: Remote, Boston, MA, US Organization: Eleanor Health As a VP of Customer Success, you will lead, mentor and motivate a team of customer success professionals. Hold accountability for overall customer delivery and execution against contractual obligations, growth and renewal.

Customer Success 3

Customer Success Logistics Client Onboarding Onboarding 3