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16 Technology Trends Shaping eCommerce in 2020

Hubspot Sales

But even as we are navigating our new normal, there is one place that is experiencing an incredible boom in traffic: eCommerce websites. In other words, if you don’t have an eCommerce store, now is probably the perfect time to make the investment. Let's review the latest eCommerce technology trends to focus on as we move through 2020.

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Top 35 customer service and support podcasts for 2024

Zendesk

These digital platforms bring together a diverse range of perspectives from industry experts, CEOs, consultants, and front-line service providers, who discuss emerging trends, challenges, and effective solutions in customer service and support.

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Bigtincan Acquires ClearSlide to Create Industry’s Only End-to-End Sales Enablement and Engagement SaaS Offering

SBI

The deal combines two of the leading players in the sales enablement space bringing together a more complete solution for sellers to engage buyers in the digital world. Powered by artificial intelligence, ClearSlide makes it seamless to discover and communicate the best content and gain critical insights into how customers engage.

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Best Website Personalization Tools for Your Business in 2023

Agile CRM

One of the key drivers of this growth is the increasing use of artificial intelligence (AI) and machine learning in personalization tools. Customers can receive customized offers and communications from users of the solution. You can then decide how to communicate with your target demographic most successfully.

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Top 30 Customer Service Experts to Follow in 2022

SmartKarrot

Through her ‘The Modern Customer’ Podcast, Morgan aims to provide detailed insights about customer-focused digital transformation. He assists customer service assistants by providing them with a variety of digital marketing tools to improve customer interactions. Bob Thompson. Flavio Martins. Marsha Collier. Martin Hill. Final thought.

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The Best Software for SMBs: What’s in Your Tech Stack?

Nutshell

out of 5 Monday.com sales CRM is an artificial intelligence-powered (AI-powered) software that can automate tasks and summarize sales meeting notes or call transcripts. WordPress has over 50,000 of them—from analytics and scheduling tools to ecommerce and search engine optimization (SEO). You can still accept payments remotely.

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The Sliding Scale of Sales Transformation

Mike Kunkle

Value creation is your ability to understand what each buyer values and co-create solutions to deliver value and communicate the outcomes of your solution to articulate the value you deliver. Communication: Sales Team & Cross-Functional Collaboration. Sales Acumen. Business Acumen. Value Creation. Prospecting.