QYMATIX

SEPTEMBER 27, 2022

The new customer journey is made of data and analytics. This technological shift is happening when B2B customers are also modifying their buying behaviour and adapting to B2C practices. The buying decision is already taken, when the B2B buyer contacts sales. The B2B Race Has Already Started! Marketing Land.

Digital Transformation 40

Digital Transformation B2B Digitalization Artificial Intelligence 40

Hubspot Sales

NOVEMBER 22, 2023

As part of our 2024 State of Sales Series , our Sr. Trends Researcher, Max Iskiev anonymously surveyed 1,477 global sales professionals across B2B and B2C industries to unearth the sales trends, opportunities, strategies, and pain points that could impact businesses in the coming year. Where did we get this stat?

CRM 95

CRM Decision-making Sales B2C 95

Zendesk

DECEMBER 21, 2021

Customer experience expectations are skyrocketing as we move out of the pandemic. 86 percent of buyers are willing to pay more now for a great customer experience and companies are taking notice. Conversational sales and social selling. Use data and analytics to drive revenue. Why the rush to improve CX?

Suppliers 98

Suppliers Sales CRM Media 98

QYMATIX

MAY 11, 2021

Using growing sales trends in the US, I will discuss in this article how the future could look like on this side of the Atlantic. B2B sales trends in the US and Germany. While new trends in B2B move slower than in B2C, one can still find the same “catching-from-behind” dynamic. Wait two more years, and you are broke.

B2B 40

B2B Supply Chain Telecommunications e-Learning 40

QYMATIX

APRIL 26, 2022

In this post, I will describe a real-world example of a case in the realm of artificial intelligence in B2C retail. But both data bases lead to the goal of predicting expected sales and customer behavior through predictive analytics. Humans will always be at the helm.

Artificial Intelligence 40

Artificial Intelligence Retail Advertising e-Learning 40

Zendesk

NOVEMBER 23, 2021

Sales support KPIs. Business development runs a little differently than other departments, as representatives are looking to expand B2B sales and B2C sales, often through cold outreach methods. You can also use sales analytics to measure performance. Business development KPIs. Request a demo today.

Sales 52

Sales Acquisition CRM B2C 52

PandaDoc

NOVEMBER 2, 2023

Much like a chameleon changes colors to blend in diverse terrains, sales order automation (SOA) solutions fit different platforms, equipping businesses with more customer-centered services. Key takeaways SOA solutions can help automate repetitive tasks, enhance customer interactions, minimize errors, and boost overall productivity.

B2C 52

B2C Supply Chain CRM e-Learning 52