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Back to the Future: F2F selling is returning, but virtual selling is here to stay

Strategic Account Management Association

Customer-facing teams need to continue to up their virtual game, even as they learn how to optimize a balance of virtual and in-person engagement. Moreover, many salespeople we interviewed report that both they and their customer counterparts are often more focused, and more efficient, in virtual interactions than in face-to-face meetings.

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Book review: The Strategy Book by Max McKeown

Red Star Kim

Becoming a strategic thinker – a strategist – is about getting better at shaping events…You learn that reacting and responding to events is just as important as planning”. I liked the idea of a learning approach to strategy – engage as many people as possible with the strategy so they can adapt and feedback to the leadership team. (On

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Recap of PIEworks: How to Create a Culture of Innovation and Continuous Improvement

ClearPoint Strategy

Innovation is vital for organizations to improve their processes and successfully meet their goals. From burgers to rutabaga, everyone in the meeting turned on their camera, unmuted their microphones, and shouted their favorite food. Continuous improvement means continual learning. Underestimating our own capabilities to learn.

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Q&A with Chatdesk: How to make the holiday season a CX success

Zendesk

Read on for the full conversation, and if you like what you learn, join our Startup Central Slack Community for more conversations like this. While some customers may be cutting back on holiday spending, e-commerce sales are up 32 percent this year. Lean on AI-powered tools to help keep up with increased demand.

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10 tips to foster efficient inter-departmental collaboration

PandaDoc

Teams will also be able to brainstorm ideas more efficiently and come up with more creative solutions. Make sure you identify important project stakeholders across your company at the beginning of the project. Then, bring your teams together for a project kickoff meeting to make sure everyone is on the same page.

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56 Strategic Objective Examples for Your Company to Copy

ClearPoint Strategy

Use this list of objectives to brainstorm what’s most important for your industry and your specific strategy, then build a set of objectives that best represent your organization. Think of two financial services companies: Goldman Sachs and E*TRADE. But how do you know which objectives are right for your organization?

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The 10 Best AI Tools for Small Businesses and How to Use Them

Hubspot Sales

Cut to 2024 , and I lean on ChatGPT to brainstorm use cases for products, concepts, or other ideas I’m writing about. Heck, you can even use it to take meeting notes. Pros and Cons Because the tool is easy to use and quick to learn, Notion is great for collaborative projects. turbo and GPT-4.