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28th PM Forum Conference: Organisational culture, mentoring, digital distraction, ESG and client experience (2023)

Red Star Kim

We brainstormed what M&BD professionals need to know and the best way to promote effective and continuous learning. Thought leadership manual by Tim Prizeman (kimtasso.com) Walking in the client’s shoes Ben Sutton of Grant Thornton and Alain Thys took delegates on the client journey of the future.

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Book review: The Management Shift – How to harness the power of people and transform your organization for sustainable success by Vlatka Hlupic

Red Star Kim

It also highlights two key models – for which there are assessments – on which to base leadership and organizational transformation. The core message of the book is the need to move away from a “command and control” model of management towards a more collaborative and inclusive style of people leadership. These are shown below.

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9 ways to improve strategic effectiveness

Shapecast

With this challenging statistic, the impact of failing to execute strategy is dramatic for any organisation and its leadership team. If the leadership team, non-executive team, shareholders and investors, etc do not agree on where the ship is sailing, the journey becomes much more difficult once you start executing.

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10 tips to foster efficient inter-departmental collaboration

PandaDoc

The work resulting from these collaborations should be attributed to everyone involved, rather than being listed as something like “a marketing project with some input from finance”. Teams will also be able to brainstorm ideas more efficiently and come up with more creative solutions.

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56 Strategic Objective Examples for Your Company to Copy

ClearPoint Strategy

Use this list of objectives to brainstorm what’s most important for your industry and your specific strategy, then build a set of objectives that best represent your organization. You obviously want great health outcomes, but where do finances fit in? But how do you know which objectives are right for your organization?

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Q&A with Chatdesk: How to make the holiday season a CX success

Zendesk

I’ve lived and worked across North America, Europe, and Sub-Saharan Africa, with 10+ years experience within operations, strategy, and finance. Greg (Zendesk): As we approach the holiday season, which stakeholders within your company should CX leaders meet with to plan (if any)? I’m originally from Atlanta!