Hubspot Sales

DECEMBER 12, 2019

They possess knowledge so valuable that someone else — an individual, department, or entire organization — is willing to pay for it. Not all management consultants are the same — some follow a generalist approach and assess each organization as a whole, and some specialize in more specific departments or fields, such as the four below.

Healthcare 112

Healthcare Supply Chain Software Software 112

SmartKarrot

JUNE 12, 2023

Role: Customer Success Specialist Location: United States (Remote) Organization: SwiftComply As a Customer Success Specialist, you’ll respond to incoming emails, phone calls, and video requests from more than 400 government agencies and their service suppliers in a courteous, timely, and individualised manner.

Customer Success 19

Customer Success Co-Creation Customer Life Cycle Stakeholders 19

SmartKarrot

DECEMBER 1, 2022

Role: Customer Success Specialist Location: Irving, TX, United States (Hybrid) Organization: Injala As a Customer Success Specialist, you will examine client Requests (problems with the system and requests for enhancements) to determine both severity and priority. This includes separating system defects from user errors.

Customer Success 19

Customer Success Client Onboarding Onboarding Key Account Management 19

SmartKarrot

APRIL 3, 2023

Role: Customer Success Manager Location: Berlin, Germany (Hybrid) Organization: Ultimate As a Customer Success Manager you’ll assist 15-20 mid-market customers as their main point of contact during the installation and growth phases of their automation journey. condense and provide our clients with actionable information via reports.

Customer Success 19

Customer Success Client Onboarding Retail Onboarding 19

SmartKarrot

SEPTEMBER 7, 2022

Role: Director, Customer Success Location: Remote, Atlanta, GA, US Organization: Everstream Analytics As a Director of Customer Success, you will hire, develop and lead a world-class enterprise customer success team. Manage client onboarding; assist customers with setting up and navigating platforms or software.

Customer Success 19

Customer Success Stakeholders Client Onboarding Onboarding 19

SmartKarrot

MAY 19, 2022

Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards.

Customer Success 19

Customer Success Stakeholders Client Onboarding Government 19

SmartKarrot

APRIL 3, 2023

Role: Customer Success Manager Location: Berlin, Germany (Hybrid) Organization: Ultimate As a Customer Success Manager you’ll assist 15-20 mid-market customers as their main point of contact during the installation and growth phases of their automation journey. condense and provide our clients with actionable information via reports.

Customer Success 15

Customer Success Client Onboarding Retail Onboarding 15

SmartKarrot

JUNE 14, 2021

Role: Director of Customer Success Location: Tampa, FL, US Organization: Vector Solutions As a Director of Customer Success, you will drive the service strategy and accountable for performance and customer satisfaction. Develop and implement effective strategies for ensuring client engagement and adoption.

Customer Success 10

Customer Success Finance Investors Client Onboarding 10

SmartKarrot

JUNE 11, 2021

Role: VP of Customer Success Location: New York, NY, US Organization: Narmi As a VP of Customer Success, you will grow and build a product-led Customer Success organization to ensure scalability as Narmi onboards dozens of new customers over the next few years. Act as liaison to and between internal teams and clients.

Customer Success 10

Customer Success Onboarding Client Onboarding Stakeholders 10

SmartKarrot

MAY 24, 2021

Defining and optimizing the client onboarding lifecycle based on client segmentation. Influencing future lifetime value through higher product adoption, client satisfaction, and overall health scores. Addressing escalated client issues with speed and urgency, orchestrating resources across the company as appropriate.

Customer Success 10

Customer Success Onboarding Client Onboarding Finance 10

SmartKarrot

DECEMBER 4, 2020

Role: VP Customer Success Location: Salt Lake City, UT, US Organization: NICE inContact As a VP of Customer Success, you will be a senior leader in the matrix organization of Technical Success, working with Professional Services, Technical Support, and other customer-facing teams to ensure customer outcomes.

Customer Success 10

Customer Success Client Onboarding Stakeholders Onboarding 10

Arpedio

MARCH 5, 2024

In this comprehensive guide, we’ll delve into the world of account management solutions, exploring what they entail, why they matter, and how they can benefit your organization. A prime example of such a solution is ARPEDIO’s Account Management Software in Salesforce. What are Account Management Solutions?

Account Management 52

Account Management Management Client Relationships Facilitation 52

Apptivo

OCTOBER 21, 2021

Fundamentally, CRM software is a program that helps company sales teams, customer service teams, and marketing teams achieve three functions. Organize — A CRM tool helps to organize an effective sales funnel in one centralized cloud-based system, so everyone sees each client and their chapter as a journey with the company.

CRM 98

CRM Healthcare Digital Transformation Software 98

Zendesk

APRIL 1, 2022

Software evaluation. CS Ops conducts monthly audits of customer relationship management (CRM) and contact center as a service (CCaaS) software to determine whether they’re still serving the needs of success and support teams. If not, CS Ops may have to vet new providers and oversee the implementation of new software.

Customer Success 97

Customer Success Logistics Onboarding CRM 97

SmartKarrot

MARCH 14, 2022

Role: Vice President Customer Success – AI Software Location: New York, NY, US (On-site) Organization: BD Strategy Partners As a Vice President of Customer Success, you will evaluate and where appropriate, implement improvements to CS/AM workflow processes. Plan onboarding sessions and project rollouts.

Customer Success 3

Customer Success Client Onboarding Onboarding Government 3

Liston Witherill

OCTOBER 30, 2020

Ways to Choose Your Target Client If you’re wondering which clients to target with your service, there are three ways to determine who is a good fit for your service: Start with past results: if you’ve already worked with clients who benefit from your services and you observe patterns in them, start there!

Value Proposition 52

Value Proposition Onboarding Client Onboarding Decision-making 52

SmartKarrot

AUGUST 5, 2021

Role: Enterprise, Customer Success Director Location: Santa Barbara, CA, US Organization: Impact As an Enterprise Customer Success Director, you will be delivering world-class support to the top clients. Partner with the Sales organization to uncover and capitalize on upsell and expansion opportunities.

Customer Success 12

Customer Success Client Onboarding Onboarding Decision-making 12

PandaDoc

MAY 8, 2023

That includes automation tools, ticketing systems, strong workflows, CRM software, live chat software, and so much more. Let’s take a look at some of the best customer service software for support teams in 2023. Customer service agents need the right tools in order to create outstanding customer interactions. Ease of use: 8.5/10

Software 52

Software Software Communication Publishing 52