Account Management Skills

JANUARY 11, 2022

In this episode we talk about making client relationships more profitable. We covered so many different areas including: What clients really value and how to talk the client language. Why you need to establish and nurture senior client relationships. Welcome to Episode 53.

Client Relationships 52

Client Relationships Profitability Procurement Negotiation 52

Red Star Kim

FEBRUARY 8, 2024

Our target markets span large and small businesses; private, public sector and not for profit sectors; centralised and decentralised buying processes; procurement and user-led purchasing behaviour. Essentially a focus on the most profitable clients. So targeting is often more important and more challenging.

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130

Red Star Kim

FEBRUARY 28, 2023

There was a discussion about the need for training in this area and the sharing of best practice with frequent touchpoints with finance professionals and clients. These could then be used to adapt the use of social media so that the content and channel choices are more aligned to the market segments and personas in use.

Emotional Intelligence 130

Emotional Intelligence Management Business Planning Value Proposition 130

Insightly

SEPTEMBER 19, 2023

However, the role of CRM in business strategy doesn’t end with customer interaction management — it also plays a crucial part in driving the overall growth and profitability of a business. A well-crafted strategy for your CRM for consulting firms can help to streamline their operations, enhance client engagement, and drive business growth.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Insightly

SEPTEMBER 19, 2023

However, the role of CRM in business strategy doesn’t end with customer interaction management — it also plays a crucial part in driving the overall growth and profitability of a business. A well-crafted strategy for your CRM for consulting firms can help to streamline their operations, enhance client engagement, and drive business growth.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Red Star Kim

NOVEMBER 24, 2023

It resonated as social media was subsequently filled with the “Pomodoro Technique”. Thought leadership manual by Tim Prizeman (kimtasso.com) Walking in the client’s shoes Ben Sutton of Grant Thornton and Alain Thys took delegates on the client journey of the future.

Digitalization 130

Digitalization Leadership Marketing Brainstorming 130

Hubspot Sales

AUGUST 17, 2020

Individuals in this role work with their company’s sales and operations teams to determine the profitability of a customer account. They also develop and implement sales strategies and unique customer offers to generate profits and keep their customers engaged. Establish and maintain customer relationships.

Account Development 96

Account Development Management Advertising Profitability 96