Help Scout

AUGUST 3, 2021

Part of creating a great customer experience is empowering people to help themselves, and one of the best tools to help you enable self-service is frequently asked questions (FAQ) software. What is FAQ software? Those articles can then be sorted into categories for easy navigation or searched for, depending on the software.

Small Business 96

Small Business Software Software Co-Creation 96

Account Manager Tips

MARCH 23, 2021

You're sitting on a goldmine of existing customers that: can deliver an above-average revenue growth; want to invest in your partnership; will co-create value in ways that neither of you could do alone. Like Portrait Software, a small client of mine acquired by Pitney Bowes, a global technology company. Oh say, can you see?

Co-Creation 227

Co-Creation Key Account Management Account Management Suppliers 227

Flevy

MARCH 20, 2024

Co-Creation Project Success Rate Definition : Measures the percentage of open innovation projects developed in partnership with external entities that achieve their defined success criteria. Here are other KPI Strategy and KPI Management articles we’ve published: Principles of KPI Selection.

Innovation 52

Innovation Co-Creation Management Digital Transformation 52

Mike Kunkle

MAY 15, 2019

[This article was originally published as part of the Sales Education Foundation 2018 Annual Magazine , co-authored with Robert M. Artificial Intelligence can have wide ranging definitions , but in essence it is a machine/software working and reacting like a knowledgeable human. LinkedIn Publisher: [link]. What is AI?

Artificial Intelligence 130

Artificial Intelligence B2B Co-Creation Decision-making 130

Nutshell

AUGUST 6, 2020

Most episodes are five to ten minutes long and deliver actionable advice on topics like SEO, content creation, and social media. Joe Pulizzi and Robert Rose, the founders of the Content Marketing Institute, co-host the This Old Marketing podcast. Sunny is a YouTube and social media marketing expert who publishes videos twice a week.

Internet 90

Internet Marketing Co-Creation Media 90

Strategic Communications

MAY 23, 2023

Deciding Which Channels to Be On David Bitton is co-founder and CMO of DoorLoop , a property management software for the technology-driven real estate industry, and a five-time entrepreneur with companies in tech, events, and services. We work with clients to plan, create and publish high-quality, unique content.

Media 52

Media Co-Creation Communication e-Learning 52

Nutshell

AUGUST 24, 2018

In many cases, the desktop version of a software tool is much more robust in its features and ability to do things because of the greater processing power. Not so with inside sales, where alignment between sales and marketing is critical for the creation of effective collateral and messaging. Want to learn from the masters?

Sales 91

Sales Co-Creation Publishing B2B 91