Remove company contact
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Four Phrases Companies Need to Banish From Their Contact Centers

Customer Think

It’s no secret that automation in contact centers is growing rapidly. And the stakes are high: 79% of consumers agree that the experience a company provides is just as important as its product or services. In the next three years, almost 6 in 10 customer interactions could be automated, up from 46% currently. Yet too […].

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The Definitive Guide to Client Onboarding and Positive Customer Experiences

Nutshell

Your client onboarding process lays the foundation for the client-company relationship and is integral to earning your customer’s trust. This is also the perfect time to provide them with a roadmap of what to expect during the onboarding process and introduce them to other team members they’ll have contact with.

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Nutshell Announces New Email Sync Controls

Nutshell

Nutshell’s improved email sync controls allow you to block emails from certain domains, remove all emails from a domain right from your timeline, and add a domain to your company-wide blocklist in just a few clicks. An important exception: All communication between internal domains that also includes a CRM contact will still sync!

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Nutshell Announces New Email Sync Controls

Nutshell

Nutshell’s improved email sync controls allow you to block emails from certain domains, remove all emails from a domain right from your timeline, and add a domain to your company-wide blocklist in just a few clicks. An important exception: All communication between internal domains that also includes a CRM contact will still sync!

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Mastering Intent Data: Understanding its Importance & Best Practices

Speaker: Joe Apfelbaum, CEO of Ajax Union

You'll learn how to effectively use it to drive business results, with practical tips on how to leverage both company and contact intent data to maximize your marketing efforts. In this webinar, Joe Apfelbaum, CEO of Ajax Union and business strategist, will take you through the ABCs of intent data.

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The Complete Guide to B2B Website Visitor Tracking (+ 10 Great Tools to Get You Started)

Nutshell

Website visitor tracking is the process of finding out information – a company or individual name, email address, visited pages, etc. It’s useful for B2B businesses to understand the names and companies behind the anonymous numbers that visit your website. about people who browse your website. How does website visitor tracking work?

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How to Manage a Sales Pipeline for a Manufacturing Company

Nutshell

As a manufacturing company, a steady customer base is key to your business’s growth, and the best way to maintain that customer base is through sales pipeline management. Today we’re discussing how to manage a sales pipeline for a manufacturing company by looking at five management tactics you can employ today.

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Reaching Unreachable Candidates

Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo

Advanced search: Narrow the search to find candidates using specialized filters like education, and current company technologies. Candidate and company profiles: Preview and expand search results to find a candidate's job history and career experience or a company's details.

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Buyer’s Checklist: How to Evaluate a B2B Contact Data Provider

Leveraging a data provider to help identify and connect with qualified prospects supports company revenue goals by alleviating common headaches associated with prospecting research and empowers sales productivity. So what’s the problem? Many organizations fail to properly evaluate vendors during the selection process.

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Intent Signal Data 101

This infographic clarifies three common areas of confusion: How does company-level and contact-level data differ? But there are many intent signal data options and many confusing terms used to describe them. What exactly is first-party, second-party and third-party data? Which type of intent data is best for meeting specific goals?

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Contact vs. Company Intent Signal Data

Contact and company intent data both have their advantages. Contact-level intent leads can be acted on immediately to reach active buyers, while company-level leads improve outcomes for account-based marketing and other programs.

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How to Leverage Intent Data for Better Outcomes

Speaker: Susan Spencer, Principal of Spencer Communications

The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.

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Best Practices for a Marketing Database Cleanse

Multiple industry studies confirm that regardless of industry, revenue, or company size, poor data quality is an epidemic for marketing teams. As frustrating as contact and account data management is, this is still your database – a massive asset to your organization, even if it is rife with holes and inaccurate information.