Zendesk

NOVEMBER 4, 2021

“And now a lot of organizations have brought back some element of being back in the office, whereas Zendesk really leaned all in on embracing the digital-first idea.”. To successfully complete that digital transformation, Zendesk’s leaders had to find new tools and processes that empowered employees to thrive in a remote work environment.

Digital Transformation 52

Digital Transformation Digitalization CRM eCommerce 52

Hubspot Sales

DECEMBER 13, 2022

Over the past two years, we’ve talked a lot about how the pandemic has sped up the rate of digital transformation, particularly in the shift to selling online. With Payments, the International Car Wash Association grew ecommerce revenue by 5X – joining our Payments Hall of Fame. After all, time is money in this field!

Digital Transformation 89

Digital Transformation B2C eCommerce B2B 89

Hubspot Sales

MARCH 31, 2020

The brand shifted its focus toward ecommerce and a direct to consumer sales strategy, connecting more immediately with customers online. More recently, the company has looked to streamline its ecommerce efforts by cutting out third-parties. Porsche shook up its sales efforts by leveraging its own CRM.

Retail 69

Retail Digital Transformation eCommerce Manufacturing 69

Apptivo

MAY 14, 2021

In this Apptivo blog, you’ll be getting to know how to plan a proper post-pandemic channel strategy with the best CRM system & CRM tools in a cloud business management software suite. With Apptivo CRM apps, you get a centralized customer relationship management system that allows for better collaboration between your employees.

CRM 71

CRM Digital Transformation Digitalization eCommerce 71

Insightly

JULY 25, 2023

Consult data collected through your customer relationship management system (CRM) , customer data platform and other analytics tools. Talk to your customer-facing teams for this important, qualitative data in addition to collecting other data from your CRM. There are six steps to create an ideal customer profile. In the market?

Manufacturing 52

Manufacturing B2C Decision-making B2B 52

Hubspot Sales

JUNE 5, 2020

Whenever I have a conversation about digital selling, the discussion quickly transitions to topics like search engine optimization, Facebook Ads, or some other messaging related category. In other cases, social media marketplaces come up or even the latest progress someone is making in eCommerce. Know your customer, find the platform.

Digitalization 129

Digitalization Marketing Media Sales 129