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How Aramex’s Young SAM Program Provides Strategic Value and Impact

Strategic Account Management Association

Aramex services include international and domestic express delivery, freight forwarding, integrated logistics and supply chain management, and e-commerce solutions. Strategic Account Selection and Segmentation: Identifies and selects strategic key accounts and their onboarding into the SV&I organization.

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How CRM Automation Can Improve Sales & Customer Service

Insightly

Thankfully, you can use CRM automation to automate workflows and give your team more time to do high-value functions instead of menial tasks. What Is CRM Automation? Customer relationship management (CRM) software is a tool that performs a wide range of business functions, such as: Contact management. Benefits of CRM Automation.

CRM 52
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Cultivate a cross-selling culture

Red Star Kim

A summary of delegate discussion topics and poll results are shown below to add to the learning resources from the session. As well as an attitude shift, cross-selling and referrer management require skills to learn about, talk to and forge relationships with internal colleagues and external referrers. Share the success story.

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Update on marketing and business development (M&BD) team structures

Red Star Kim

They learn about their markets and clients, help formulate strategy and develop plans. Here, the M&BD professionals – and perhaps those from other disciplines (such as finance or human resources) – will be formed into temporary project teams to assist with particular initiatives.

Marketing 130
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Consultative sales 4 basic principles and just why the consultative selling process works 

PandaDoc

Read this guide to learn the ins and outs of consultative sales. Tools like CRM and document workflow management software are key to a seamless transition to consulting sales. According to a Garner survey, buyers who experience a self-driven learning path are 147% more likely to buy more than initially planned.

Sales 52
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How to audit your business technology

Insightly

Keep reading to learn how to perform a tech audit. Every app used should be tied back to business strategy—everything from accounting to website management, to customer relationship management (CRM) systems, to social media accounts. Customer relationship management tools (CRM). How does your company stack up? . The tech stack.

Finance 105
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What is customer satisfaction score? (+ how to measure CSAT)

Zendesk

This not only fosters customer loyalty but also allows you to learn where you’re excelling (and where you’re not). By collecting user feedback during key touchpoints, you learn whether you’re meeting—and hopefully exceeding—your audience’s needs. Customer E. Discovery: when a customer first learns about your brand.