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How TDC went from spreadsheets to agile portfolio planning directly in Salesforce

Arpedio

TDC Group is a Danish telecommunications company dating back to 1879. It is the largest telecommunications company in Denmark. TDC Net covers mobile and fixed (network) connections, whereas Nuuday focuses on customer experience and entertainment through brands such as YouSee, Telmore, Hiper, and TDC Erhverv. www.tdc.dk.

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How One Enterprise Leader is Accelerating Digital Transformation

SBI Growth

Shifting the go-to-market model to digital has been a subject on the mind of market leaders for some time, and now it is being accelerated. For better or worse, COVID-19 has been the catalyst for a digital transformation that will.

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What is customer satisfaction score? (+ how to measure CSAT)

Zendesk

Knowledge is power—especially when you’re looking to improve your customer experience. According to the Zendesk Customer Experience Trends Report 2022 , customer engagement is up 14 percent compared to last year. Customers rate their likelihood on a scale of 0 to 10, with 10 being “very likely” to recommend.

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What is a contact center? How to create a successful contact center.

Apptivo

Contact centers offer an omni-channel approach, which helps refine the customer service, understand more about consumer behavior and improves efficiency by creating superior customer experiences. These customer profiles will help the organization to tailor messages for different customers.

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The future of B2B industrial distribution in Germany.

QYMATIX

Germany places, however, in the 31st position for the worldwide rankings for information technology and telecommunication, according to the World Economic Forum’s Global Competitiveness Report. and invest heavily and targeted in your digital capabilities. Let’s start with the last one, digitalization. Mistakes can be expensive.

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Redefining Sales Enablement for the Future: The AI Advantage

DemandFarm

From improved efficiency and productivity to smarter decision-making and customized customer experiences, AI is set to reshape the sales landscape. Sales teams are rapidly adopting AI-powered digital tools. Read Whitepaper: The Impact of Digital Key Account Management on Sales Enablement 2.

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How to Add Categories to Your Yelp Business Page

ReviewTrackers

Telecommunications. Customs Brokers. Digitizing Services. Furniture Reupholstery. Generator Installation/Repair. Hazardous Waste Disposal. Hydro-jetting. IT Services & Computer Repair. Data Recovery. Mobile Phone Repair. Ice Delivery. Internet Booths & Calling Centers. Jewelry Repair. Junk Removal & Hauling.