Insightly
APRIL 4, 2023
Whether you own a business, or you’re working in marketing or in a customer success or support role, you know the importance of having great customer relationships. You’re likely already thinking about how you can improve their experience with your company throughout their customer journey, or customer life cycle with your business.
Strategic Account Management Association
SEPTEMBER 11, 2020
And yet most SAM organizations — large and small — haven’t tapped this potentially huge source of competitive differentiation. I’m talking about customer experience management (CXM), which I would argue may be the single most important investment a company can make in today’s cut-throat business climate.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
SmartKarrot
MAY 15, 2023
Role: Customer Success Representative Location: Austin, TX, United States Organization: OutboundEngine As a Customer Success Representative, you’ll make during the day with consumers at various stages of the customer life cycle will influence their businesses. You have a unique ability to read people.
Zendesk
OCTOBER 13, 2023
This deep understanding of the customer experience allows you to create targeted employee actions to customer issues, enhances product adoption, and fosters long-term loyalty. A well-mapped customer journey is the foundation of a successful playbook, ensuring that you precisely anticipate and meet your customers’ needs.
SmartKarrot
JUNE 12, 2023
Role: Customer Success Specialist Location: United States (Remote) Organization: SwiftComply As a Customer Success Specialist, you’ll respond to incoming emails, phone calls, and video requests from more than 400 government agencies and their service suppliers in a courteous, timely, and individualised manner.
Showpad
JUNE 22, 2020
Before we go into the sales enablement engine details, let’s make sure that we all have the same understanding of the term “digital transformation” — especially what it means for sales organizations. Because we are not only living in the digital age, but also in the age of the customer. . consists of a couple elements you can control.
SmartKarrot
MAY 18, 2022
Role: Senior Director, Customer Success Location: Remote, United States Organization: Coursera As a Senior Director of Customer Success, you will meet and exceed quarterly renewal bookings and revenue growth goals. Drive strategy of land and expand within the customer base.
Expert insights. Personalized for you.
52 
Let's personalize your content