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Telephone skills: Anxiety, voice, etiquette and the client experience

Red Star Kim

Client service and sales opportunities for professionals in the digital age” some key issues emerged: Telephone skills: Anxiety, voice, etiquette and the client experience. This topic is explored well in the recent book Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com). Delegate poll results.

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Mastering Relationship Management in Sales

Arpedio

The Role of Emotional Intelligence in Sales Relationships Emotional Intelligence (EI) is crucial in sales, acting as a bridge between understanding customer needs and responding to them effectively. This data-driven approach enables sales professionals to personalize communications and predict client needs.

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Proactive marketing and business development executives – CRM, internal engagement and career insights

Red Star Kim

CRM and Marketing Automation Software for SMBs | Act! Microsoft Dynamics 365 CRM Software | Infor CRM SLX (In 2014, Infor acquired Saleslogix from Sage) What is Intapp CRM? Geographical and psychological distance can seem larger when in a digital space.

CRM 130
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What is the psychology of sales and why is it important? Study behavior to close more deals

PandaDoc

Increase your close rate by 18% with PandaDoc software PandaDoc is a leading sales platform with an extensive array of features for addressing various sales pain points. If you’re looking for proposal software to help you close more deals with finesse, you can’t do better than our products. How can we help?

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Exploring the Influence of AI on Leadership Roles – an experiment by a CEO

MDI Training

While AI can assist to some extent in identifying individual strengths and weaknesses , the interpersonal and emotional intelligence required for effective coaching is a capability that AI has not yet fully achieved. His core competence is leadership in digital transformation.

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Consultative sales 4 basic principles and just why the consultative selling process works 

PandaDoc

Tools like CRM and document workflow management software are key to a seamless transition to consulting sales. For example, you sell customer relationship management (CRM) software. For instance, it could be, “I know our document workflow management software can save you money from unnecessary paperwork.”

Sales 52
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Development Opportunities for Supervisors: Top 12 Resources & Tools

CMOE

CMOE’s Supervisor Development Series consists of multiple, self-paced, digital learning courses that offer supervisors the opportunity to elevate their leadership skills. Driving high emotional intelligence among remote managers. In cases like these, relying on the right software tools is imperative to boosting team efficiency.