Red Star Kim

FEBRUARY 14, 2023

Changes are being driven by fee-earner expectations, time challenges facing fee-earners, changing client requirements, increasing competition, data/digital transformation and more sophisticated M&BD programmes (see below). What do fee-earners expect from M&BD?

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Red Star Kim

OCTOBER 10, 2023

Future Skills Bernard Marr is a futurist, strategic advisor to many of the world’s best-known organisations and award-winning author of new book “ Future Skills: The 20 Skills and Competencies Everyone Needs to Succeed in a Digital World” (Wiley, £18.99).

Artificial Intelligence 130

Artificial Intelligence Emotional Intelligence Decision-making Digitalization 130

Red Star Kim

OCTOBER 13, 2023

And that some content – e.g. digital skills – is best learned through video whereas “softer” skills through personal interactions. How to deliver M&BD training and promote learning effectiveness Our second interactive exercise considered how to promote learning and harness different training opportunities. What are soft skills?

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

Red Star Kim

OCTOBER 19, 2023

Some were fortunate to receive full details from the firm’s CRM supported by analytics showing digital activity and enquiry details. Others had little more than a name and telephone number. Where information was sparse it limited the amount of preparation that could be done.

Emotional Intelligence 130

Emotional Intelligence Value Proposition Decision-making Digitalization 130

Red Star Kim

FEBRUARY 28, 2023

And looked at how such tools might be applied to both web site SEO strategies and other digital marketing strategies. We explored lots of ideas around segmentation, market mapping, emerging private client niches and the creation and use of personas.

Emotional Intelligence 130

Emotional Intelligence Management Business Planning Value Proposition 130

Red Star Kim

OCTOBER 1, 2023

(kimtasso.com) August 2023 Boosting Your Confidence at Work – A Toolbox for Success (kimtasso.com) July 2023 Conversation skills book review 3: Conversational intelligence (kimtasso.com) May 2023 Conversation skills book review 2 – How to talk to anyone: 92 little tricks (kimtasso.com) May 2023 Conversation skills book review (kimtasso.com) (..)

Leadership 147

Leadership Emotional Intelligence Performance Review Communication 147

Red Star Kim

DECEMBER 7, 2023

One of the tips I did like was the need to check your emails for language – and whether it matched the preferred/lead mode of the recipient – as well as spelling and grammar. kimtasso.com) January 2014 The post Book review – Can we start again?

Emotional Intelligence 130

Emotional Intelligence Publishing Communication Negotiation 130

Red Star Kim

SEPTEMBER 22, 2022

Client service and sales opportunities for professionals in the digital age” some key issues emerged: Telephone skills: Anxiety, voice, etiquette and the client experience. This topic is explored well in the recent book Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com). Delegate poll results.

Emotional Intelligence 130

Emotional Intelligence Communication e-Learning Digitalization 130

Red Star Kim

MAY 9, 2023

There’s no information about the author in the book but it seems he overcame shyness and social anxiety to become a bestselling author, specializing in topics such as confidence, emotional intelligence and communication (I can’t track down his credentials Amazon.co.uk: James W. Williams: Books, Biography, Blogs, Audiobooks, Kindle ).

Emotional Intelligence 130

Emotional Intelligence e-Learning Communication Finance 130

Red Star Kim

NOVEMBER 1, 2023

Digital environment – Where people buy people, the challenge of forging strong personal relationships becomes more acute when most communications are managed through digital channels. This has changed the sales process fundamentally in many environments.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Red Star Kim

SEPTEMBER 5, 2023

There’s information about Howard Gardener’ multiple intelligences and emotional intelligence. And guidance on making best use of digital training technologies. So I’m confident you could skip some of this material if necessary. Soft skills It’s jam-packed with research evidence, so you know the information is reliable.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Red Star Kim

MARCH 1, 2024

This is challenging as everyone is time poor and most communications are digital. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). Forge relationships Before we try to generate engagement and buy-in we need to forge relationships with fee-earners. Everyone is different.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Red Star Kim

MARCH 7, 2023

Other resilience posts Improve your resilience – tools to help you cope in difficult times (kimtasso.com) Building Resilience – Regulation, Reframing, Relationships and Reflection (kimtasso.com) 10 tips to increase your resilience – Kim Tasso Emotional Regulation – A key element of Emotional Intelligence (EQ) (kimtasso.com) Change the role (..)

Marketing 130

Marketing Management Emotional Intelligence Leadership 130

Red Star Kim

MAY 22, 2023

So this is another “intelligence” to add to emotional intelligence and cultural intelligence. First, it looks at the way leaders communicate with their people and help shape organizational culture. Secondly, it uses neuroscience and is evidence-based to understand the power of communications in building trust.

e-Learning 130

e-Learning Emotional Intelligence Communication Leadership 130

Arpedio

JANUARY 5, 2024

The Role of Emotional Intelligence in Sales Relationships Emotional Intelligence (EI) is crucial in sales, acting as a bridge between understanding customer needs and responding to them effectively. This data-driven approach enables sales professionals to personalize communications and predict client needs.

Management 52

Management Emotional Intelligence Client Relationships Sales 52

Brooks Group

SEPTEMBER 21, 2022

The digital world has accustomed us to bundled products, bulk discounts, add-on services, being told what items other customers bought, and additional products we may be interested in. . Increase Your Emotional Intelligence (EQ). When they’re not at work, your B2B customers are everyday consumers just like everyone else.

Emotional Intelligence 73

Emotional Intelligence Negotiation Sales Training Decision-making 73

Red Star Kim

AUGUST 14, 2023

An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). As well as those designed for the digital age such as RACE (Reach, Act, Convert, Engage). Search Engine Optimisation Writing for digital channels involves SEO to drive traffic to your web site. Research the relevant key words.

Artificial Intelligence 130

Artificial Intelligence Value Proposition Media Emotional Intelligence 130

MDI Training

JANUARY 29, 2024

Emotional Intelligence (EI): Understanding and managing one’s own emotions and the emotions of others is a crucial aspect of effective leadership. While artificial intelligence (AI) is advancing rapidly and can perform many tasks, certain leadership competencies. Read this article to find out more!

Leadership 52

Leadership Artificial Intelligence Digital Transformation Interpersonal Skills 52

MDI Training

SEPTEMBER 29, 2023

But to successfully use AI, leaders need skills such as data literacy to understand AI-generated insights, critical thinking to interpret AI recommendations, and emotional intelligence to manage teams effectively. To bring AI into your daily work routine, pick tasks that could use digital help. He tells us about the skills.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Emotional Intelligence 52

Red Star Kim

JANUARY 22, 2024

I also wrote a blog post about one of Helen’s digital products here: System review: CogniClick for instant, personalised research (kimtasso.com) ) Further details of the author: Helen Kensett | LinkedIn Overview This simply but powerfully illustrated little black book comprises 260 pages. My books are listed here Publications by Kim Tasso.

Value Proposition 130

Value Proposition Emotional Intelligence Sales e-Learning 130

Hubspot Sales

NOVEMBER 14, 2018

When we talk about emotional intelligence , one of the most important things we're referring to is the ability to recognize, understand, and respond to the emotional state of others in an appropriate way. You need to possess the ability to engage on an emotional level and become a resource for potential customers.

Emotional Intelligence 101

Emotional Intelligence Sales Communication Decision-making 101

MDI Training

MAY 30, 2023

IDGs aim to help you as a leader develop your emotional intelligence, self-reflection, values, and leadership philosophy. For example, programs can be implemented to promote self-reflection, strengthen emotional intelligence or develop a sustainability-oriented leadership personality. LinkedIn What serves you next?

Leadership 52

Leadership Digital Transformation Emotional Intelligence Co-Creation 52

PandaDoc

MAY 13, 2024

Understanding customer psychology helps to: Tailor your approach, transforming generic sales strategies to personalized ones Improve communication Build trust Anticipate needs Enhance the overall customer experience What role does emotional intelligence play in sales psychology?

Emotional Intelligence 52

Emotional Intelligence Decision-making Sales e-Learning 52

MDI Training

JANUARY 24, 2024

AI co-trainers will not only further develop individual learning paths , but also help to train complex human skills such as empathy and emotional intelligence. His focus is on digital transformation, OKR (Objectives & Key Results), agile leadership, and lateral leadership.

Artificial Intelligence 52

Artificial Intelligence Digital Transformation Management Leadership 52

MDI Training

NOVEMBER 14, 2023

While AI can assist to some extent in identifying individual strengths and weaknesses , the interpersonal and emotional intelligence required for effective coaching is a capability that AI has not yet fully achieved. His core competence is leadership in digital transformation. Click below to access our AI speech-generated audio.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

Red Star Kim

OCTOBER 16, 2023

While the delegates had some exciting mountain climbing, sailing and diving adventures to report – they observed that often their people focused on digital events and tended to be “chained to desk ”. This had been exacerbated by Covid and working from home practices. Referrer management activities were varied and sometimes creative.

Management 130

Management Emotional Intelligence Onboarding Communication 130

MDI Training

SEPTEMBER 29, 2023

As part of this interview series, we want to get a clearer picture of artificial intelligence and talk about leadership over the next few years. Read this interview to join us in broadening your digital horizons and gaining more insight into the complexities of AI transformation. First of all, please introduce yourself.

Artificial Intelligence 52

Artificial Intelligence Leadership Digital Transformation Digitalization 52

Red Star Kim

OCTOBER 24, 2022

Last week, we welcomed UK and international delegates to a PM Forum digital workshop on “Selling Processes and Sales Skills for Marketing and BD Professionals”. Client perspective – empathy and emotional intelligence (kimtasso.com). Selling Basics – Detectives and DMUs (Video) and recommended books (kimtasso.com).

Meetings 100

Meetings Value Proposition Key Account Management Account Management 100

Red Star Kim

FEBRUARY 15, 2024

There are many aspects of consulting competencies and attributes: emotional intelligence, analytical, problem-solving, delivery of results, leadership, project management, commercial orientation, entrepreneurial spirit, team work as well as functional expertise and market/sector knowledge. What is a consultant? Consultancy.uk

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Red Star Kim

DECEMBER 5, 2023

Geographical and psychological distance can seem larger when in a digital space. There were comments that it was unusual for people to be in the office so face time and in person meetings – where it is easier to develop rapport, trust and solid working relationships – were rare.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Red Star Kim

APRIL 24, 2023

Earlier in April I ran a public MBL “Pick up the phone – Client service and sales opportunities for professionals in the digital age” online training workshop. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) Two thirds felt their personality was mostly dog and a third mostly cat.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Cybersecurity 26

Hubspot Sales

DECEMBER 19, 2017

These strategies are no longer relevant,” says Tyson Hartnett, Director of Business Development at MLC Digital Media. Emotional intelligence. Sales EQ is the ability to effectively read, influence, and control emotions,” says Midaxo sales manager Shaun Crimmins. People know when you are playing tricks on them.”.

Emotional Intelligence 137

Emotional Intelligence Internet CRM Sales Management 137

CMOE

JUNE 21, 2021

CMOE’s Supervisor Development Series consists of multiple, self-paced, digital learning courses that offer supervisors the opportunity to elevate their leadership skills. Driving high emotional intelligence among remote managers. CMOE’s Supervisor Development Series. Driving engagement among your team.

Onboarding 98

Onboarding Leadership Emotional Intelligence Communication 98

Red Star Kim

JANUARY 8, 2024

In particular, my part-time roles in: Providing strategy, change management, marketing and sales consultancy Consultancy, training and coaching for professional service firms (kimtasso.com) to law, accountancy, surveying and other professional firms Clients of Kim Tasso – legal, accountancy, property and other firms As Head of Training and Learning (..)

Emotional Intelligence 26

Emotional Intelligence Management Marketing Profitability 26

Hubspot Sales

APRIL 4, 2023

In one of my first jobs, I helped to develop a digital marketing campaign for a small business that grew its revenue by 15% within eight months. It also provides an opportunity to highlight your problem-solving abilities, leadership qualities, and emotional intelligence. Why are you the best person for this position?

Supply Chain 105

Supply Chain Leadership Construction Artificial Intelligence 105

CMOE

AUGUST 24, 2022

Emotional Intelligence. One of the most important leadership qualities in the workplace is emotional intelligence, a competency that enables people to comprehend and control their own emotions and read and understand the emotions of their teammates. Empathy is a close relative of emotional intelligence.

Interpersonal Skills 11

Interpersonal Skills Emotional Intelligence Negotiation Leadership 11

CMOE

MAY 28, 2021

And as more and more information is digitized, security liabilities increase. Empathy is about putting yourself in another person’s shoes and being able to sense their emotions; it helps people feel understood and provides you with the emotional intelligence to manage their concerns. Healthcare regulations.

Healthcare 52

Healthcare Leadership Insurance Strategic Thinking 52