The Center for Sales Strategy

DECEMBER 11, 2019

One of the best ways to grow and develop your salespeople is through the effective use of feedback. In fact, the 2019 Media Sales Report found that 95% of salespeople said that learning and development are important to them.

Organization 72

Organization Sales Media Sales Management 72

Customer Think

SEPTEMBER 9, 2021

We’re always striving to meet the demands of our customers, whether this means that we jump on the latest trends or stick with what has worked for us in the past. However, if there’s one surefire way to guarantee that we are meeting our customer’s expectations, it’s to simply ask them outright. 77% of customers […].

Meetings 74

Meetings 74

The Center for Sales Strategy

JANUARY 5, 2021

While all the guidelines that apply to productive performance reviews still apply in our work-from-home environment, there are certainly new dynamics in how and where this feedback gets shared. Because we’re invited into homes more often (thanks to video meetings), we know more about our people and their personal life.

Performance Review 121

Performance Review Meetings Sales 121

Mike Kunkle

OCTOBER 8, 2023

At the core of this synergy lies a concept that wields immense influence in driving revenue and ensuring organizational performance – cross-functional Commercial Effectiveness. It builds on the framework and systems that are already proven-effective in The Building Blocks of Sales Enablement.

Customer Experience 277

Customer Experience Decision-making Profitability Marketing 277

Red Star Kim

JULY 7, 2023

The art of giving feedback – top tips (kimtasso.com) Personalities and teams – Some of the delegates were familiar with the Colour Insights personality analysis. expensive Stella Artois and slow Guinness).

Management 130

Management Emotional Intelligence e-Learning Leadership 130

Account Manager Tips

SEPTEMBER 11, 2022

7 Rules of Power: Surprising—but True—Advice on How to Get Things Done and Advance Your Career Connect: Building Exceptional Relationships with Family, Friends, and Colleagues Thanks for the Feedback: The Science and Art of Receiving Feedback Well. That’s because receiving feedback sits at the junction of two conflicting human desires.

B2B 130

B2B Interpersonal Skills Key Account Management Government 130

Customer Think

FEBRUARY 14, 2023

First-to-market features drive deeper engagements to increase customer adoption, retention, growth, and advocacy

Marketing 52

Marketing 52

Strikedeck

AUGUST 27, 2019

Inge De Bleecker talks about the various customer-centric strategies used to turn feedback into actionable insights.

Onboarding 49

Onboarding Customer Experience Customer Success 49

Red Star Kim

JANUARY 26, 2024

Delegates reported things that affected their confidence such as: anxiety, serious illness, mental health diagnoses, difficulties juggling work and personal life, not making as much progress in their career as hoped, feeling overwhelmed, receiving challenging feedback and returning to work after maternity leave. great session! great session!

Meetings 130

Meetings Digitalization Communication Management 130

Brooks Group

MARCH 21, 2024

Asking effective sales questions correlates with success, according to new research : 51% of successful sales teams are effective at sales discovery and questioning. Only 41% of underperforming teams are effective at sales discovery and questioning. Asking questions is good. Asking the right questions is better.

Sales 90

Sales Sales Training Decision-making Value Proposition 90

The Center for Sales Strategy

AUGUST 3, 2022

Continuous improvement is dependent on feedback, and in most situations, we feel confident in the feedback we are giving and receiving. However, sometimes people will tell you what they think you want to hear, and the feedback is not very useful or effective.

Communication 122

Communication Leadership 122

Brooks Group

DECEMBER 13, 2023

Set up systems to measure and evaluate your sales team’s performance throughout the sales cycle, and intervene when necessary with feedback and coaching. Tip #4: Conduct Joint Sales Calls (AKA Ride-Alongs) One of the most effective ways to evaluate how your reps are performing in the field is to join them on sales calls.

Sales 94

Sales Sales Training Communication Meetings 94

Red Star Kim

JUNE 20, 2022

At page 68 we start to see more practical help for coaches – starting with effective questioning (and even “magic” questions which might be equally useful during a sales conversation): What’s the issue? Then she talks about the challenge for coaches on whether to provide feedback to clients – to help them see how others might perceive them.

Client Relationships 130

Client Relationships Facilitation Brainstorming Meetings 130

Hubspot Sales

SEPTEMBER 29, 2023

The key to improving sales performance lies not only in the hands of sales reps, but also in the ability of their managers to provide effective guidance and support. According to a study from Second Nature Sales Coaching , 96% of respondents agree or strongly agree that effective sales coaching positively impacts sales reps’ performance.

Software 94

Software Software Sales Remote Working 94

ACT

APRIL 29, 2024

Figures like these emphasise the importance of building effective teams and managing them the right way. Regardless of the industry or scale of an organisation, an effective team will exhibit the following characteristics: Shared values: The entire team is aligned toward predefined values, objectives, and expectations.

Small Business 52

Small Business Management Leadership Communication 52

Arpedio

MARCH 6, 2024

Effective account management techniques are critical for businesses of all sizes and industries. Central to effective account management is the cultivation of strong relationships with clients or customers. They facilitate deeper connections with clients, leading to increased loyalty, repeat business, and referrals.

Account Management 52

Account Management Management Prioritization Client Relationships 52

Hubspot Sales

NOVEMBER 28, 2023

Customer interaction allows sales teams to gain first-hand feedback and insights into what resonates. Collaboration makes it possible for messaging to evolve based on real-time feedback. Post-training, sales provides feedback, ensuring subsequent webinars are even more tailored and effective. The result? The secret sauce?

Marketing 106

Marketing Sales Decision-making Prioritization 106

Customer Think

NOVEMBER 22, 2022

These days brands are using negative feedback loops as well as positive feedback loops so as to effectively manage customer relationships.

Management 105

Management 105

Hubspot Sales

MARCH 4, 2024

Effective leadership starts with caring about (and showing you care about) your people. Find ways to support them through coaching moments like offering feedback on calls, giving them a shoutout for hitting their daily metrics, encouraging them when they're having an off day, and being present for them in team meetings and one-on-ones.”

Leadership 112

Leadership Construction Prioritization Sales 112

Customer Think

APRIL 10, 2024

They highlight vital emotional intelligence skills essential for navigating these dialogues effectively. Practical strategies for delivering constructive feedback and fostering growth are shared, emphasizing the importance of […]

Emotional Intelligence 55

Emotional Intelligence Construction Sales Leadership Leadership 55

Sales Gravy

JUNE 30, 2023

Moving From A Culture of Efficiency to A Culture of Effectiveness Acting and improv skills are similar to soft skills in sales— leading with empathy and understanding your audience and your customer is paramount. Efficiency does not equal effectiveness. Efficiency does not equal effectiveness.

Emotional Intelligence 79

Emotional Intelligence Stakeholders Innovation Sales Technology 79

Hubspot Sales

DECEMBER 11, 2023

However, questions about effectiveness remain. Your training won’t be effective if you don’t know how to go to the next slide or put everyone in breakout groups. We know that trainings aren’t as effective when they’re text-heavy, lecture format presentations. Ask for feedback and iterate. Use several content styles.

Brainstorming 104

Brainstorming Onboarding Internet Communication 104

CMOE

MARCH 25, 2024

There is often a negative perception of feedback because it’s commonly used to discuss something that was done wrong or a mistake that was made. Even those of us with very thick skin can struggle to accept feedback graciously, either on or off the job, and even when it’s given with the best of intentions.

Construction 52

Construction Digitalization Organization Meetings 52

Hubspot Sales

NOVEMBER 22, 2023

Implement gamification Gamification is an unconventional, yet effective, way to enhance engagement and motivation within your CRM system. Then, create a closed-loop system within your CRM to capture, analyze, and act upon customer feedback and engagement data.

CRM 91

CRM Artificial Intelligence Customer Success Decision-making 91

Arpedio

DECEMBER 20, 2023

By doing so, they can be better positioned to achieve effective decision-making that can drive growth and move them closer to their organizational goals and priorities. Refining sales strategies can result in effective decision-making and drive growth. Effective Win-Loss Analysis requires data integrity and analysis techniques.

Decision-making 52

Decision-making Sales Value Proposition Stakeholders 52

Arpedio

DECEMBER 18, 2023

Sales Enablement is a holistic approach to equipping sales teams with the resources and support they require to sell more effectively. At its core, Sales Enablement aims to optimize the sales process by providing reps with the tools and knowledge they need to engage effectively with prospects and close deals.

Sales 52

Sales Business Growth Organization Marketing 52

Brooks Group

OCTOBER 18, 2023

Effective sales coaching can have a huge impact on your business. Gartner research reveals that many organizations lack effective coaching. Sales Coaching Best Practice #1: Deliver Structured Evaluation and Feedback The core of effective sales coaching is evaluating behavior and providing feedback to improve performance.

Sales Management 79

Sales Management Management Sales Meetings 79

Arpedio

JANUARY 5, 2024

Effective relationship management in sales is not just about making connections; it’s about building and maintaining long-term partnerships that benefit both parties. Feedback and Adaptation : Actively seeking feedback and being willing to adapt your approach can significantly improve client relationships.

Management 52

Management Emotional Intelligence Client Relationships Sales 52

Nutshell

APRIL 21, 2023

Measuring the effectiveness of marketing campaigns is crucial for businesses to understand their campaigns’ return on investment (ROI). By measuring campaign effectiveness, companies can stay on top and rest easy knowing they’re boosting their marketing strategy’s success. Wondering how to collect customer feedback?

Marketing 62

Marketing CRM Acquisition Media 62

Arpedio

MARCH 8, 2024

Effective Business Relationship Management Strategies Explore the ARPEDIO platform ← Back to blog Table of Contents In today’s dynamic business landscape, the capacity for relationship building and partnership development is more than a nicety—it’s a sturdy keystone of enduring organizational success.

Management 52

Management Stakeholders Facilitation Innovation 52

AchieveIt

MARCH 25, 2024

Also read: Putting Strategic Plans in Motion During Significant Change Strategies for Effective Remote Change Management To ensure the successful adoption of our change initiatives, it’s important to use specific strategies. Providing Ongoing Support and Feedback Change isn’t a one-and-done event; it’s a continuous process.

Management 52

Management Remote Working Construction Communication 52

NG Data

FEBRUARY 7, 2024

Use these tips to create more effective email surveys and review requests your customers will want to open and complete. Source The post Why it’s time to rethink your feedback emails and how to do it right appeared first on NGDATA.

52

52

CMOE

OCTOBER 18, 2023

This will allow you to create targeted learning opportunities that will help employees acquire the skills that are necessary for them to perform their jobs effectively. Finally, regularly updating and refreshing your digital learning materials will help ensure they remain relevant and effective.

e-Learning 59

e-Learning Digitalization Organization Meetings 59

ACT

FEBRUARY 28, 2024

To create new products and services that solve real problems and optimise customer retention , you must listen to customer feedback and base your decision-making on what users want. Truly innovative companies use customer feedback loops to inform their critical product decisions and create a roadmap for business growth.

Decision-making 52

Decision-making CRM Customer Experience Innovation 52

Brooks Group

APRIL 9, 2024

By understanding and addressing these challenges, sales professionals can navigate the sales process more effectively, increasing their chances of success. Multiple Stakeholders It’s essential to understand the needs and motivations of each committee member to tailor your sales approach effectively.

Value Proposition 93

Value Proposition Procurement Decision-making Stakeholders 93

Insightly

MARCH 11, 2024

This ensures that everyone on the team is kept up-to-date on the latest developments and can coordinate their efforts effectively. Marketing teams and CRM The marketing team relies on the CRM system as a cornerstone of their operations, leveraging its functionalities to measure effectiveness, analyze data, and see progress on revenue goals.

CRM 52

CRM Organization Decision-making Facilitation 52

Sales Outcomes

SEPTEMBER 4, 2023

If you’re a marketer, you likely have a constant headache regarding salespeople not effectively following up on leads. Marketing and sales must develop criteria that include ideal lead characteristics, the information needed for effective follow-up, preferred lead sources, and what lead management activities should occur.

Management 52

Management Onboarding B2B Marketing 52