Account Manager Tips

AUGUST 14, 2022

21 free courses for key account managers to boost your skills now A key account manager has to grow and retain their clients. Find out what those skills are, along with 21 free courses to help you become a better key account manager. Emotional intelligence 6. Leadership 7. Instead, they manage by influence.

Key Account Management 246

Key Account Management Account Management Emotional Intelligence Management 246

Red Star Kim

JULY 7, 2023

At this week’s change management for professional practices workshop, I welcomed delegates from legal, accountancy and property firms. Their roles included managing partner, head of HR, operations manager, lawyer and property management team leader. This led to discussions about performance management.

Management 130

Management Emotional Intelligence e-Learning Leadership 130

Red Star Kim

DECEMBER 12, 2023

In early December (and despite the train strike), we gathered at the offices of London | Simmons & Simmons (simmons-simmons.com) for a workshop on “Future Marketing and Business Development Manager”. Future Marketing and Business Development Manager: Connections, Collaboration, Context, Creativity, Cause and Continuous learning.

Marketing 130

Marketing Emotional Intelligence Management Leadership 130

Tenfold

JULY 21, 2017

Emotional intelligence (EI) refers to a person’s ability to recognize emotions within themselves and others, and understand these emotions. It is the ability to use emotional cues as guide to one’s thoughts, behaviors and actions. Emotional intelligence has an immense impact on sales performance.

Emotional Intelligence 72

Emotional Intelligence Leadership Sales Training Sales 72

Red Star Kim

MAY 2, 2023

Following my past research (some of which was published in my 2020 book Essential soft skills for lawyers (kimtasso.com) ) I keep an eye out for the latest information relating to the soft skills (particularly leadership skills) most in demand and how these relate to the professional services sector.

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

MDI Training

JANUARY 29, 2024

8 Eternally Human Leadership Competencies Do you prefer to listen to this article? While artificial intelligence (AI) is advancing rapidly and can perform many tasks, certain leadership competencies are likely to remain essential. Effective Communication Leadership often requires clear and persuasive communication.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Interpersonal Skills 52

Red Star Kim

OCTOBER 16, 2023

Referrer Management – Capacity and Capability Capacity – Rational elements of referrer management Throughout the workshop we considered how leadership and organisation (rational activity) supports effective referrer management. Key processes Data is needed to drive key processes supporting referrer management.

Management 130

Management Emotional Intelligence Onboarding Communication 130

MDI Training

JANUARY 29, 2024

Our MDI trainer and partner Vladimir Novac asked around and collected a few thrilling insights on the connection between artificial and emotional intelligence. Here are 9 ways in which artificial intelligence can support leaders with their development of emotional intelligence. Enjoy reading!

Emotional Intelligence 52

Emotional Intelligence Artificial Intelligence Digital Transformation Leadership 52

Strategic Account Management Association

MARCH 2, 2022

By Gordon Galzerano, Co-Founder and Managing Partner, Timberwilde Consulting Group. We have to manage stress differently, and we all have to be flexible. Leadership and social influence. Emotional intelligence. I think it’s too much one-size-fits-all leadership. We have to build resiliency. Why is that?

Emotional Intelligence 400

Emotional Intelligence Innovation Suppliers Leadership 400

Strategic Planning and Management Insights

FEBRUARY 17, 2021

On this episode of the Strategy & Leadership Podcast, we were live with Robin Hills from the United Kingdom. Robin is the Director of Ei4Change , a company that delivers educational training based on emotional intelligence.

Emotional Intelligence 52

Emotional Intelligence Leadership 52

Brooks Group

APRIL 4, 2023

Sales Leadership: Qualities Of A Sales Leader To be an effective leader, you need to make appropriate strategic decisions that fit within your organization’s vision and goals. An excellent candidate must be able to lead a team and manage multiple aspects of the business. Frequently Asked Questions What is Sales Leadership?

Sales Leadership 52

Sales Leadership Leadership Emotional Intelligence Sales 52

Zendesk

AUGUST 10, 2023

The internationally recognized DE&I leader recently spoke during Zendesk’s Women in Leadership event on “ Debunking negotiation myths ,” sharing her insights for being an effective negotiator in today’s competitive business environment. Don’t be scared of your emotions,” Hoover said. Take them, use them.

Negotiation 52

Negotiation Leadership Emotional Intelligence Communication 52

Customer Think

MAY 24, 2023

Emotional intelligence (EQ) is critical to leadership. Today, we are discussing EQ, what it is, and how it helps your customer strategy and leadership. Daniel Goleman’s work regarding Emotional Intelligence (EQ) has been an […] Some of the best leaders have a higher EQ than IQ.

Emotional Intelligence 59

Emotional Intelligence Leadership Management Customer Experience 59

MDI Training

MAY 30, 2023

Inner Development Goals for a better leadership world Many companies invest in training and programs to prepare their leaders for the challenges of business. But what exactly are IDGs and why should they matter in leadership development? Organizations align their leadership development efforts with organizational goals and strategy.

Leadership 52

Leadership Digital Transformation Emotional Intelligence Co-Creation 52

Red Star Kim

NOVEMBER 2, 2022

I facilitated an inhouse change management workshop for a law firm recently. We looked at change management through the lens of both individual and organisational change. And here are 20 insights on change management processes and communication. Change management process. Change communications.

Communication 130

Communication Management Stakeholders Emotional Intelligence 130

Red Star Kim

FEBRUARY 14, 2023

Manage limiting beliefs During the coaching module, there was much discussion about limiting beliefs or limiting assumptions. So where they believe that something can’t be done – direct them to consider where others have managed to achieve something similar. Delegate views and poll results are shown below.

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Customer Think

JANUARY 22, 2024

In this 4:11 video, learn how sales leaders must cultivate essential soft skills like emotional management, empathy, and assertiveness to foster trust, enhance execution, and address mental health challenges to consistently improve team performance.

Emotional Intelligence 40

Emotional Intelligence Sales Management Leadership 40

MDI Training

SEPTEMBER 29, 2023

Leadership between Connectedness and AI – A Conversation With Hamza Khan For another part of our expert series “ Leadership 4.0: Leadership in the AI Era ,” Leadership Horizon 2023 keynote speaker Hamza Khan agreed to an interview with us. How do you see this concern?

Leadership 52

Leadership Artificial Intelligence Digital Transformation Emotional Intelligence 52

MDI Training

NOVEMBER 14, 2023

Exploring the Influence of AI on Leadership Roles: Learn more about the ongoing ChatGPT experiment by MDI CEO Gunther Fürstberger In a ChatGPT experiment, our CEO Gunther Fürstberger tried to test the boundaries between artificial intelligence and humans. Implementing strategies AI can assist in project and resource management.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

MDI Training

JANUARY 24, 2024

AI Co-Trainer in MDI Management Development Do you prefer to listen to this article? As a stuffed owl and AI co-trainer, I naturally have a unique perspective on leadership and development. Let’s dive into the world of artificial intelligence and its role in leadership development! Scheduling approx.

Artificial Intelligence 52

Artificial Intelligence Digital Transformation Management Leadership 52

Hubspot Sales

NOVEMBER 8, 2023

Being a sales manager is a whirlwind experience, especially for those who were once successful sales reps themselves. Transitioning into a leadership role requires a whole new set of skills and strategies. Fortunately, there are valuable best practices that can help aspiring sales managers excel in their positions.

Sales Management 98

Sales Management Management Energy and Utilities Emotional Intelligence 98

MDI Training

SEPTEMBER 29, 2023

In dialogue with Michael Kolleger: Leadership 4.0 and AI in transition In the kick-off of our new expert series “ Leadership 4.0: Leadership in the Changing AI Era “, Data Scientist Michael Kolleger took the time for an interview with us. But what exactly is artificial intelligence? Extremely unlikely.

Artificial Intelligence 52

Artificial Intelligence Leadership Digital Transformation Digitalization 52

Red Star Kim

JUNE 24, 2022

The intersection between the topics of relationship management and psychology is an area of particular interest to me…I covered over 150 topics on this subject on my 2018 book Bloomsbury “ Better Business Relationships” (Bloomsbury). Empathy is one of the core elements of emotional intelligence. Let me explain. . Congruence.

Emotional Intelligence 130

Emotional Intelligence Negotiation Communication Leadership 130

Arpedio

OCTOBER 17, 2023

How to build a winning account management team Account Management Software ← Back to blog A winning account management team can be your secret weapon to supercharge your company’s growth and customer satisfaction. But how do you assemble, nurture, and lead a high-performing account management team?

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

SmartKarrot

APRIL 25, 2022

Emotional Intelligence is the ability to recognize, understand and handle emotions. People equipped with the power of emotional intelligence can handle their emotions as well as others. Thus, we consider emotional intelligence (EQ) one of the most desirable traits for a leader. Compassion.

Emotional Intelligence 10

Emotional Intelligence Decision-making Leadership Customer Success 10

SmartKarrot

MARCH 3, 2021

On that note, promoting strong customer success emotional intelligence might keep you from these concerning numbers. That won’t only enhance your skills as a Customer Success Manager but also build a deeper connection with your customers. Here, in this blog, we will walk you through the ins and outs of emotional intelligence.

Emotional Intelligence 10

Emotional Intelligence Customer Success Management Interpersonal Skills 10

CMOE

FEBRUARY 11, 2022

Like any hard or soft skill, leadership qualities are developed through conscious, consistent learning and training. Top-notch leadership is comprised of many qualities, some more important than others. Following are the top seven qualities we have identified for good team leadership. Display honest and open leadership.

Emotional Intelligence 94

Emotional Intelligence Leadership Decision-making Construction 94

CMOE

OCTOBER 27, 2020

25 Podcasts for Managers. Leadership Biz Cafe. Manager Tools. Women’s Leadership Success. Leadership and Loyalty. Dose of Leadership. The John Maxwell Leadership Podcast. Any leader can benefit from at least one of these podcasts for managers. 25 Business-Management Podcasts.

Management 93

Management Leadership Supply Chain Performance Review 93

Red Star Kim

DECEMBER 15, 2023

The ego is hypervigilant and threats can manifest in many ways (see, for example, leadership conversation skills: SCARF model of neuroscience (kimtasso.com) ). One of the major achievements of emotional maturity is learning how to be at peace with such misunderstandings or with being misunderstood.

Emotional Intelligence 130

Emotional Intelligence Meetings Communication Leadership 130

Strategic Planning and Management Insights

MARCH 24, 2021

Kristin Harper is the CEO of Driven to Succeed, a leadership development firm focused on brand innovation and reinvention for businesses and high achieving individuals around the world. She's also the author of Heart of a Leader: 52 Emotional Intelligence Insights to Advance Your Career.

Emotional Intelligence 52

Emotional Intelligence Innovation Leadership Communication 52

Red Star Kim

MARCH 1, 2024

At the recent Training – PM Forum on “ Buy-in, engagement and stakeholder management ” workshop we welcomed executive and manager delegates from legal and accountancy firms as well as a delegate from Poland. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). Everyone is different.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Red Star Kim

NOVEMBER 1, 2023

Data – CRM (Client Relationship Management) and CDP (Client Data Platforms) are often lacking. Processes and skills for managing opportunities and pipelines can be lacking. Thought leadership campaigns can help here particularly when a Challenger or Insight selling framework is deployed. tenders converted and revenue generated).

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Red Star Kim

DECEMBER 5, 2023

Leadership and the In-Group/Out-Group Phenomenon (blanchard.com) Create a sense of unity by reminding people we are on the same team and all striving for the same results (happy clients and increased profits). | Microsoft Dynamics 365 CRM Software | Infor CRM SLX (In 2014, Infor acquired Saleslogix from Sage) What is Intapp CRM?

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Red Star Kim

FEBRUARY 15, 2024

MBD executives, advisors, managers, client services executives and BDMs from law firms, economics and management consultancies joined a PM Forum workshop on “Coaching and Consulting Skills for Marketing and Business Development”. But coaches resist the temptation to tell.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

CMOE

MAY 28, 2021

With the changing needs and demands of clinical care, technology, and spending, leadership in healthcare must stay agile to keep up with the shifting tides. Who Fills the Leadership Role in Healthcare? Many individuals fill leadership roles in healthcare. Here are the five essential qualities for leadership in healthcare.

Healthcare 52

Healthcare Leadership Insurance Strategic Thinking 52

MTD Sales Training

FEBRUARY 26, 2018

We’ve worked with sales managers and directors who have been involved in sales all their working lives, sometimes over 40 years, and the evidence of bad leadership exists in the wastelands of their past, through poor motivational techniques, overload of their teams and a determination to prove no-one is as good as they are.

Sales Management 88

Sales Management Management Emotional Intelligence Sales 88

Hubspot Sales

DECEMBER 20, 2017

They include a salesperson's ability to relate and communicate with others, emotional intelligence, level of charisma and confidence, and more. Emotionally intelligent. After all, you’re combining the strengths of a great rep with the insights, wisdom, and experience of their manager. 6) Emotionally Intelligent.

Emotional Intelligence 145

Emotional Intelligence Communication Meetings Leadership 145