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Crack the Consulting Code: Top 10 Digital Transformation Frameworks

Flevy

They allow us to cut through noise, zero in on the key issues, and facilitate the development of insightful recommendations. Focus on Compatibility, Consistency, and Continuous Integration : Prioritize integration and standardization across digital efforts to ensure seamless operation and scalability.

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What is WhatsApp Business? Understanding the difference between WhatsApp and WhatsApp Business

Zendesk

The app works anywhere with an Internet connection—no phone network or SMS fees required. Unlike web-based live chat, customers have the flexibility to troubleshoot while they do other things, like tuning in to a Zoom meeting or watching The Bachelorette, and agents can help more customers at once. Meet customers where they are.

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5 Best Practices for Leading A Geographically Dispersed Team

CMOE

Keep in mind that if something can’t be addressed in the moment, you still need to acknowledge the message and clarify when you will be able to meet the request. When the power or internet goes down, computers don’t work, or systems break, be ready to adapt. 2) Be Flexible and Patient. Have a designated workspace.

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31 customer service statistics you need to know

Zendesk

Over the past two years, the Internet has become our conference room, gym, doctor’s office, personal gathering place—basically, our whole life. Creating an excellent customer service experience means going beyond meeting the basic requirements. The power of customer service automation and AI. The importance of the human touch.

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Tips for Remote Selling During and After COVID-19

Strategic Communications

Under immense pressure to meet their targets and keep the lights on, reps also had to navigate a brand new way of selling.”. Pivoting to online meetings, webinars, etc., For many salespeople, especially those in business-to-business (B2B) roles, LinkedIn has become a proxy for coffee, lunch meetings, and cocktail hours.

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Stop Guessing. There’s a Way to Guide Selling

Xant

This is about facilitating sellers to do less of what distracts and more of what works. Defining how deals progress is one thing; having automation facilitate deal engagement, and progress deals from Play to Play is next level. It will even prioritize the opportunities most likely to close so you don’t waste time chasing bad deals.

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Top 10 Trends for Enterprise SaaS in 2022

SmartKarrot

SaaS (Software as a Service) is an on-demand product distribution strategy that allows software developers to distribute software through the internet and enables users to utilize powerful software without having to deal with hardware management or complex installation processes. Prioritization of Customer Experiences.