AchieveIt

MARCH 15, 2024

While strategic plans themselves outline the desired direction, they often lack the gears to propel the organization forward. The problem stems from unclear direction and lack of understanding across all levels of the organization. Cultivate Accountability Merely outlining strategic objectives is not enough.

Decision-making 52

Decision-making Stakeholders Prioritization Communication 52

OnStrategyHQ

JUNE 2, 2023

A: To evaluate your team’s thinking [and help them think strategically], we recommend gaining insights from your team before sessions with good thoughtful questions, considering their answers, and creating an environment conducive to strategic thinking. Additional Resources to Consider Is it Strategic?

Strategic Thinking 40

Strategic Thinking Decision-making Stakeholders Facilitation 40

CMOE

OCTOBER 24, 2022

Understanding the distinctions between the supervisor vs. managers role and their nuances is crucial in identifying ways to coordinate your organization’s responsibilities and tasks to achieve results. The supervisor formulates work plans and makes decisions that are discussed with and approved by the manager and based on organization policy.

Interpersonal Skills 52

Interpersonal Skills Management Strategic Thinking Leadership 52

DemandFarm

APRIL 26, 2023

Leading organizations also provide commissions and bonuses based on the growth and retention of their key accounts, opening up another avenue for managers to earn from skills. Key account managers work with a range of individuals within a client organization, from end-users to decision-makers to CEOs.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

Arpedio

MARCH 15, 2024

Let’s explore the key components of the strategic selling process: Preparing and Planning for Sales Engagements Before engaging with prospects or customers, it’s essential for sales professionals to thoroughly prepare and plan their approach. Keep the focus on providing value and solving the prospect’s problems.

Value Proposition 52

Value Proposition Negotiation Stakeholders Sales 52

CMOE

DECEMBER 8, 2021

Meet frequently with other leaders across the organization to share successes and challenges and brainstorm solutions. You might ask, “How can leaders strategically move beyond a crisis or challenge and prepare for future uncertainty or change?” Think about how the impact of these scenarios might cause the business’ strategy to shift.

Leadership 52

Leadership Supply Chain Brainstorming Strategic Thinking 52

Arpedio

MARCH 6, 2024

By prioritizing relationship-building, delivering value, and differentiating between sales and account management functions, organizations can cultivate strong client partnerships that drive sustained growth and success. Act on Feedback: Analyze feedback collected from clients and stakeholders to identify recurring themes or areas of concern.

Account Management 52

Account Management Management Prioritization Client Relationships 52

Arpedio

DECEMBER 15, 2023

Key responsibilities of account managers include: Building and maintaining client relationships: This involves understanding the client’s needs and expectations, and developing a strong rapport with key stakeholders in the organization.

Account Management 52

Account Management Management Client Relationships Negotiation 52

Janek Performance Group: Account Planning

MAY 16, 2022

If that plan includes increasing revenue from your best clients, you will need a strategic account management plan. As companies grow, and their account base expands, different clients represent different potential future values for the organization. Strategic account managers should expand on initial wins with high-value clients.

Account Management 52

Account Management Management Acquisition Strategic Thinking 52

SBI

JULY 1, 2020

Now, with the economic uncertainties of 2020, sales teams of all sizes are desperate for a more strategic approach to building dependable and ongoing opportunities to optimize customer revenue in their most strategic accounts. Manage Relationships More Strategically.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

Account Manager Tips

AUGUST 14, 2022

Because the job is so varied and involves many different tasks, you need a lot of skills to do it well: Strategic thinking Influencing Business management Leadership Teamwork Change management Innovation and creativity Solution design and positioning Relationship building Sales Project management Phew!

Key Account Management 246

Key Account Management Account Management Emotional Intelligence Management 246

SmartKarrot

MARCH 21, 2022

Role: VP of Customer Success, US Location: Austin, TX, US Organization: Miro As a VP of Customer Success, you will be responsible for a rapidly growing Customer Success team of 45+. Apply here: [link] Role: Customer Success Director Location: Remote, United States Organization: People.ai Support People.ai

Customer Success 19

Customer Success Onboarding Stakeholders Strategic Thinking 19

Yesler

AUGUST 27, 2019

The more experience prospects have with your products and services the better able they are to share firsthand, accurate information with peers and stakeholders. Our clients often get stuck fulfilling stakeholder requests and lose sight of their customer’s needs and goals. Efficiency. First impressions do matter.

Facilitation 52

Facilitation Customer Experience Decision-making Stakeholders 52

SmartKarrot

AUGUST 22, 2022

Role: VP of Customer Success Location: Remote, United States Organization: Talentify.io As a VP of Customer Success, you will set the vision and strategic plan for the Technical Account Management and Customer Engineering functions, focusing on increasing product adoption, leading an exceptional customer experience, and driving growth.

Customer Success 19

Customer Success Profitability Account Management Strategic Thinking 19

SmartKarrot

MAY 12, 2023

Strategic Thinking and Planning One of the most important skills for a Key Account Manager is the ability to think and plan strategically. This involves developing a deep understanding of the customer’s business, industry, and market dynamics, as well as the organization’s own capabilities and objectives.

Key Account Management 10

Key Account Management Account Management Management Interpersonal Skills 10

SmartKarrot

JANUARY 30, 2024

I employ a pyramid-style mapping of stakeholders, identifying their roles and influence in decision-making. This approach extends not only to client-facing interactions but also to internal stakeholders within the organization. Understanding the dynamics of both client and internal teams is crucial.

Management 10

Management Customer Success Stakeholders Strategic Thinking 10

SmartKarrot

JANUARY 30, 2024

I employ a pyramid-style mapping of stakeholders, identifying their roles and influence in decision-making. This approach extends not only to client-facing interactions but also to internal stakeholders within the organization. Understanding the dynamics of both client and internal teams is crucial.

Management 10

Management Customer Success Stakeholders Strategic Thinking 10

SmartKarrot

OCTOBER 6, 2022

The key responsibility of an account manager is to retain customers and work as an intermediary for the organization’s sales team. The account manager should also be responsible for overlooking the customer-facing initiatives organized by the other teams. Monitoring. Writing a Job Description for an Account Manager.

Account Management 10

Account Management Management Negotiation Stakeholders 10

Hubspot Sales

NOVEMBER 21, 2017

You’ve got to have a firm handle on the market and your product -- while inspiring employees and influencing stakeholders. Former HubSpot SVP and current Senior Lecturer at Harvard Business School Mark Roberge explains how to challenge conventional methods of scaling your sales organization. Sound like a tall order?

Decision-making 111

Decision-making Leadership Investors Profitability 111

SmartKarrot

JUNE 11, 2021

You can gain knowledge while sorting specific challenges in your organization. Customer Success Master class Level 1 is one that covers the fundamentals like strategic thinking, customer engagement and more. Course takers will also better communicate with stakeholders and offer better experience design.

Customer Success 22

Customer Success Onboarding Customer Life Cycle Customer Experience 22

SmartKarrot

APRIL 11, 2022

Organization: Miro. Organization: BD Strategy Partners. Role: Strategic Customer Success Director. Organization: Wunderkind. As a Strategic Customer Success Director, you will mentor and inspire a small team of high-performing Customer Success Managers & Associates. Organization: RELEX Solutions.

Customer Success 3

Customer Success Onboarding Client Onboarding Strategic Thinking 3

SmartKarrot

MAY 24, 2022

Role: Director, Client Success Location: Oakland, CA, US Organization: Cardlytics As a Director of Client Success, you will grow and diversify the solutions delivered to the largest partners ultimately growing Cardlytics revenue as a result. Support People.ai

Customer Success 3

Customer Success Strategic Thinking Advertising Stakeholders 3