Red Star Kim

MARCH 1, 2024

This book explores how to manage these differences when communicating digitally Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com). Have a plan We need to be clear about our aims. Influencing is reliant on our personal credibility. We considered various ways to increase our influence.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Red Star Kim

FEBRUARY 21, 2024

Clarifying questions – We may ask for further information to develop our understanding or to check that we have understood properly. Confirmation bias means that we have a tendency to search for, interpret, favour and recall information in a way that confirms or supports our prior beliefs or values. Video) (kimtasso.com).

Negotiation 130

Negotiation Value Proposition Emotional Intelligence Decision-making 130

Red Star Kim

FEBRUARY 22, 2024

It is helpful to surface knowledge that was previously outside of our awareness. Therapists use Socratic questioning because it helps to surface knowledge that was previously outside of our awareness. So it helps to explore limiting beliefs and unpack assumptions.

Negotiation 130

Negotiation Facilitation Emotional Intelligence Sales 130

Account Manager Tips

AUGUST 4, 2022

B2B Book Club Selection (August 2022) A monthly selection of handpicked business books specifically to help key account managers get better results for their clients, companies and careers. Every month inside The KAM Club , members vote for a book of the month. This book will show you how. Account Manager Tips · 1.

B2B 243

B2B Key Account Management Sales Leadership Leadership 243

Red Star Kim

OCTOBER 1, 2023

Neuroscience research findings help us see in very tangible ways (for example, by using functional MRIs) that our social needs are on par with our need for food and water. During interactions , our brain is busy classifying everything with a “reward” or “threat” feeling in our body, which then registers in our behaviour.

Leadership 147

Leadership Emotional Intelligence Performance Review Communication 147

Account Manager Tips

NOVEMBER 24, 2022

Here are the book recommendations for November 2022. Why this book? Seeing What Others Don't: The Remarkable Ways We Gain Insights Why this book? Stolen Focus: Why You Can't Pay Attention—And How to Think Deeply Again Why this book? Now, Glickman's three-step training program is available in book form for the first time.

B2B 130

B2B Key Account Management Account Management Decision-making 130

Red Star Kim

OCTOBER 20, 2023

We explored writing from professional services firms and looked at how to improve our firms’ written content. How do we make our words stand out? We are cheerleaders for our clients. Our aim is to stir the soul. Break free from our inner critics who suppress our intuition and shy away from creative endeavour.

Media 130

Media Communication Marketing Digitalization 130

Red Star Kim

DECEMBER 12, 2023

Internal clients – Naturally we need to build strong working relationships with our fee-earners. Industry specialists – Beyond our firm we need to connect with industry and sector experts, government bodies and regulators. Keeping their needs uppermost in our minds to protect against a purely internal focus.

Marketing 130

Marketing Emotional Intelligence Management Leadership 130

Red Star Kim

NOVEMBER 2, 2022

We reviewed several change frameworks (including Kotter’s eight stage model from “Our iceberg is melting” and Rosabeth Moss Kanter’s 10 stage model). Change management – Change Catalyst book review by Kim Tasso The change catalyst – secrets to successful and sustainable business change” by Campbell MacPherson.

Communication 130

Communication Management Stakeholders Emotional Intelligence 130

Account Manager Tips

JULY 5, 2022

B2B Book Club Selection (July 2022) A monthly selection of handpicked business books specifically to help key account managers get better results for their clients, companies and careers. Every month inside The KAM Club , members vote for a book of the month. The Stress Code: From Surviving to Thriving Why this book?

B2B 130

B2B Key Account Management Healthcare Account Management 130

Red Star Kim

FEBRUARY 12, 2024

During the session we created our own persuasive writing checklist – here are the highlights. Adhere to your guidelines – You may need to follow a brand book or a style guide Check the grammar – No one likes mistakes Be human – Write as you speak Be concise – Can you say it with fewer words? What do you hope to achieve?

Media 130

Media Financial Services Advertising Decision-making 130

Red Star Kim

JULY 6, 2022

During the summer, things calm down a little and we find time to focus on our self-development. This involves up to four coaching sessions over a month where individuals or groups within your team can book from 30 to 60 minutes. The video transcript of introduction to coaching lists introductory and key coaching books).

Management 130

Management 130

Red Star Kim

DECEMBER 7, 2023

This book review was published in Magazine – PM Forum way back in 2008. Book review – Can we start again? The author references a lot of contemporary works that are not really in the NLP space – like Malcolm Gladwell’s books – yet he also draws on an eclectic range of psychology. Can we start again?

Emotional Intelligence 130

Emotional Intelligence Publishing Communication Negotiation 130

Strategic Planning and Management Insights

MARCH 19, 2024

We talk about all these things and more with our high-caliber guests who promise to deliver nothing but goodness. PepsiCo COO Grace Puma and former Nike President of Consumer Direct Christiana Smith Shi are the authors of the book, Career Forward: Strategies from Women Who’ve Made It.

Prioritization 103

Prioritization 103

Red Star Kim

JULY 17, 2023

Be more confident and convey confidence – top tips (kimtasso.com) Develop your inner coach – Many of us are familiar with our inner critics. These are voices from our past who make critical comments and use the word “should” a lot to make us feel bad. All humans have a need to connect.

Communication 130

Communication Meetings Financial Services Government 130

Mike Kunkle

MAY 30, 2023

Logic is our friend. There are also other factors at play, such as product-market fit, strategy, the chosen sales model, organization design, or lack of top-down support, that also influence our work. Frank, I agree that implementing a qualification method is needed for our team. Therefore, enablement is hard work.

Decision-making 295

Decision-making Sales Training Sales Stakeholders 295

Red Star Kim

JULY 1, 2022

To support delegates on networking training sessions, I like to review (and recommend if appropriate – see the list below) the latest books on the topic. This book was published in 2022 (so it’s post-Covid) and is subtitled “The art and practice of building authentic professional relationships”.

Communication 130

Communication Digitalization Media Meetings 130

Red Star Kim

AUGUST 14, 2023

Presentation skills – TED Talks Chris Anderson book review (kimtasso.com). Marketing frameworks Marketing frameworks help us plan our writing. We can measure actions and so assess the effectiveness of our writing. Consider how to blend your firm’s brand personality with our own voice. There are words to avoid.

Artificial Intelligence 130

Artificial Intelligence Value Proposition Media Emotional Intelligence 130

The Great Game of Business

JANUARY 16, 2024

What Business Leaders Should Know Going Into 2024 Another year is in the books. As we set our sights on 2024, many businesses are starting to feel the effects of the slowing economy.

Business Planning 101

Business Planning 101

Red Star Kim

NOVEMBER 13, 2023

This American book talks you through the strategy development process for a fictious law firm become the firm of choice – strategy development (kimtasso.com) One delegate asked for business plan templates – and the post I just mentioned explains why templates are not always a good idea. 10 reasons why (kimtasso.com). kimtasso.com).

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

Red Star Kim

OCTOBER 17, 2022

From the offices of our hosts (Thank you firm Boodle Hatfield!) Marketers from law, accountancy, engineering and property firms joined a PM Forum workshop to share ideas on how to improve our writing. Storytelling book reviews: The Story Advantage and The Story Factor (kimtasso.com). We shared our writing processes.

Remote Working 130

Remote Working Communication Internet Decision-making 130

Red Star Kim

MAY 15, 2023

People also ask if there are any books to supplement people’s learning – or for those who want a deeper dive into the topic. So here is Conversation skills book review 2 – How to talk to anyone – 92 little tricks for big success by Leil Lowndes (1999, 2017) for intermediates. Your habits create your character.

e-Learning 130

e-Learning Communication Meetings Digitalization 130

Mike Kunkle

OCTOBER 2, 2022

I get the intent of the “we’re all in sales” message, generally, much like Dan Pink’s book, To Sell is Human. They tend to be the top 1-5% of our sales forces. My best hope for our profession is that we can move the middle and massively shift this bell curve. There just aren’t enough of them.

Co-Creation 248

Co-Creation Negotiation Sales B2B 248

Red Star Kim

MAY 3, 2023

There’s more about how to frame choices in Book review: Nudge: Improving decisions about health, wealth (kimtasso.com). “To And how best to work with them.

Stakeholders 130

Stakeholders Digitalization Communication Decision-making 130

Red Star Kim

JULY 7, 2023

Sometimes a simple shift in how we think (as we do when we reframe Two big guns of communication – face time and reframing (kimtasso.com) ) leads to changes in our behaviour, which in turn elicits different emotions, reactions and behaviours in others. And what you need to change before urging others to change.

Management 130

Management Emotional Intelligence e-Learning Leadership 130

Red Star Kim

NOVEMBER 2, 2023

They conducted hour-long behavioural interviews with more than 80 top performers from across our sample population and 40 C-level executives from participating firms’ client bases. Traditionally, firms have focused on technical expertise, client impact, and book of business as the criteria for making partner-selection and hiring decisions.

Client Relationships 130

Client Relationships CRM Financial Services Decision-making 130

The SAMA Podcast

OCTOBER 10, 2023

As a longtime friend of SAMA and frequent presenter at our conferences, Davis’s true gift is his passion for storytelling. If you haven’t had the pleasure of hearing him speak, you’re in for a real treat.

Sales Environment 104

Sales Environment Account Management Management Sales 104

MDI Training

DECEMBER 4, 2023

Click below to access our AI-generated version of this blog article! Yes, and I know this myself from our company, it’s simply a matter of trying, trying, trying, as you mentioned earlier. The book not only conveys specific factual knowledge but also general learning strategies on how to learn quickly and actively.

Leadership 104

Leadership Artificial Intelligence Digital Transformation Digitalization 104

Red Star Kim

AUGUST 29, 2023

responses to the electoral roll increased by 2% when a £5k and £10k lottery element was introduced in reminder letters) SOCIAL – We are social beings – we care about what our peers are doing, and what they think of us.

Management 130

Management Marketing Decision-making Government 130

Red Star Kim

FEBRUARY 14, 2023

Develop marketing consultancy skills There was considerable discussion about the changing nature of our roles in marketing and business development. However, all were agreed that we needed to learn more about the person and their particular views and challenges (i.e.

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Customer Think

JANUARY 17, 2024

Source: Kogan Page Last November, I published a review of Robert Rose’s new book, Content Marketing Strategy. Rose’s book is one of the best I’ve recently read, and it’s an important addition to our library of content marketing literature.

Marketing 57

Marketing Publishing Digitalization 57

Red Star Kim

NOVEMBER 1, 2023

Selling Basics – Detectives and DMUs (Video) and recommended books (kimtasso.com) Client research and listening projects may struggle to keep up with such large and diverse contact networks. 57% No 29% I don’t know 14% Our sales/BD professionals help them How much of what we hear do we retain?

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Customer Think

DECEMBER 13, 2023

In the same year Jurassic Park arrived in our cinemas (1993), Don Peppers and Martha Rogers predicted in their great book,The One to One Future, the end of mass marketing and a shift to personalisation. Personalisation and hyperpersonalisation are as old the dinosaurs.

Customer Experience 82

Customer Experience Software Software Marketing 82

Nutshell

AUGUST 4, 2023

Whether you need to book a sales call, demo session, or any other type of meeting, Scheduler streamlines your workflow and connects you to your team and your prospects. To log your meeting as an activity, go to the Bookings tab on the Scheduler page and click on the meeting name.

Meetings 62

Meetings CRM Management Sales 62

Account Manager Tips

JULY 22, 2022

25 problems that stop key account managers from doing their job Favourite books about problem solving Coming up: How to Build a Successful Executive Sponsorship Program Just for fun: #GorgeousGrandma Day In other news Quote of the week. Favourite books about problem solving + Bulletproof Problem Solving: The One Skill That Changes Everything.

Key Account Management 130

Key Account Management Account Management Management Acquisition 130

Red Star Kim

JUNE 24, 2022

The intersection between the topics of relationship management and psychology is an area of particular interest to me…I covered over 150 topics on this subject on my 2018 book Bloomsbury “ Better Business Relationships” (Bloomsbury). We have to put our experiences and views aside. Not just our strengths. Congruence.

Emotional Intelligence 130

Emotional Intelligence Negotiation Communication Leadership 130

Red Star Kim

FEBRUARY 15, 2024

Mentoring includes coaching, facilitating, counselling and networking” (Clutterbuck) “In the modern business context, mentoring is always at least one stage removed from direct line management responsibility and is concerned with the longer-term acquisition and application of skills in a developing career by a form of advising and counselling” (Parsloe) (..)

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130