Red Star Kim

NOVEMBER 13, 2023

This post summarises the key themes discussed, provides an additional learning resource for the delegates and includes further information – as promised – to some of the questions posed by delegates. Private client management and marketing: Business plans, recruitment, assessments and automation. kimtasso.com).

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

Red Star Kim

OCTOBER 1, 2023

5 Ways to Spark (or Destroy) Your Employees’ Motivation (neuroleadership.com) During my training as a counsellor and psychotherapist I learned a lot about the fight, flight, freeze and fawn response s triggered by perceived threat.

Leadership 147

Leadership Emotional Intelligence Performance Review Communication 147

Account Manager Tips

AUGUST 4, 2022

B2B Book Club Selection (August 2022) A monthly selection of handpicked business books specifically to help key account managers get better results for their clients, companies and careers. Every month inside The KAM Club , members vote for a book of the month. This book will show you how. Account Manager Tips · 1.

B2B 243

B2B Key Account Management Sales Leadership Leadership 243

Red Star Kim

JANUARY 3, 2023

Coaching Book review: Coaching skills: A handbook by Jenny Rogers (kimtasso.com). Networking Book review – Great networking by Alisa Grafton (kimtasso.com) and Introduction to networking skills (Video) (kimtasso.com). If you would like information on any other resources (or online and in person training) please let me know.

Leadership 130

Leadership Publishing Management Communication 130

Red Star Kim

MARCH 30, 2023

To maximise the learning transfer, leaders are guided through a series of obligatory and optional assessments and activities before (Prepare), during the workshop (Participate) and after (Activate) which they tackle in their own time, at their own pace.

Leadership 130

Leadership Emotional Intelligence Digital Transformation Management 130

Red Star Kim

MARCH 4, 2024

So you are likely to need help from the Human Resources team or your manager’s line manager. Ask your human resources professionals if this is something that you can access. Either to your manager’s manager or to a Human Resources professional. And showing respect and loyalty.

Management 147

Management Communication Leadership Digitalization 147

Envisio

JANUARY 24, 2024

“Books are a form of political action. Books are knowledge. Books are reflection. Books change your mind.” At Envisio, we believe in the transformative power of reading … which is why we’ve gathered together a list of the best strategy books!

Government 105

Government Leadership Innovation Decision-making 105

Red Star Kim

FEBRUARY 15, 2024

Facilitation skills provide opportunities and resources to a group of people that enable them to make progress and succeed. It’s worth touching on some related skills : Facilitating Essentially, facilitation is about making communication, interaction, collaboration or learning easier. Coaches and consultants use facilitation skills.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Red Star Kim

MARCH 1, 2024

This book explores how to manage these differences when communicating digitally Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com). You may need to signpost or remind people of these resources. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com).

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Red Star Kim

JUNE 15, 2023

200 countries, 45 years of news archives, 45,000 resources. Start small – Pilot schemes allow dedicated resources to a handful of clients to learn best practice for education, planning and implementation. Helpful for competitor analysis. The reward system needs to be aligned so effort and results are recognised.

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Red Star Kim

OCTOBER 16, 2023

This post adds to the learning resources from the session. Expectations and business goals The business case for devoting resources to this time-intensive activity has to be clear and compelling. Some noted that often – for both internal and external referrals – they were called in too late.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Red Star Kim

AUGUST 30, 2022

Marketing strategy – reviewing the latest resources in strategy, brand and marketing innovation to support my part-time tutoring – see Marketing Manager Apprenticeship – a Level 6 Qualification (kimtasso.com). Book review – Great networking by Alisa Grafton (kimtasso.com). Book review: B2B Marketing strategy (kimtasso.com).

Marketing 130

Marketing Digitalization Insurance Communication 130

Mike Kunkle

MAY 30, 2023

Here are some resources for influencing without authority: Article on How to Influence Without Authority from THNK Article on How to Influence Without Authority in the Workplace from HBS Book: Influence Without Authority Closing Thoughts This isn’t a topic that gets openly discussed a lot, so I hope this post has been helpful.

Decision-making 295

Decision-making Sales Training Sales Stakeholders 295

Red Star Kim

DECEMBER 12, 2023

And to be creative in how we use resources and technology to achieve efficiencies. Then we shift to the external environment. Externally we need to understand and observe political, economic, social, technological, environmental and legislative changes as well as competitor activity. Cause reveals assumptions Assumptions can hamper progress.

Marketing 130

Marketing Emotional Intelligence Management Leadership 130

Account Manager Tips

NOVEMBER 24, 2022

Here are the book recommendations for November 2022. Why this book? Seeing What Others Don't: The Remarkable Ways We Gain Insights Why this book? Stolen Focus: Why You Can't Pay Attention—And How to Think Deeply Again Why this book? Now, Glickman's three-step training program is available in book form for the first time.

B2B 130

B2B Key Account Management Account Management Decision-making 130

Red Star Kim

FEBRUARY 16, 2023

They used the eight step process of John Kotter in his book “Leading Change”. And they focused on Richard Rumelt’s observation “Good strategy works by focusing energy and resources on one or a very few pivotal objectives whose accomplishment will lead to a cascade of favourable outcomes.”

Value Proposition 130

Value Proposition Government Facilitation Profitability 130

Red Star Kim

OCTOBER 20, 2023

It form part of the learning resources for the session. We explored writing from professional services firms and looked at how to improve our firms’ written content. This post covers the key takeaways reported by the delegates at the end of the workshop. Persuasive writing – Mindset, audience, headlines, key points and stories.

Media 130

Media Communication Marketing Digitalization 130

Red Star Kim

DECEMBER 15, 2023

There are a few books that I recommend to my therapy clients and this is one of them. Their reaction is usually positive so here is a book review: How to do the work (recognise your patterns, heal from your past and create your self) by Dr Nicole LePera. How could this book help you? She starts the book with her own story.

Emotional Intelligence 130

Emotional Intelligence Meetings Communication Leadership 130

Red Star Kim

DECEMBER 14, 2022

This post was prepared for the delegates as a reminder of the key themes and an additional learning resource. STAR for digital marketing Book review: Build your digital marketing strategy by Steve Brennan (kimtasso.com). Further coaching resources: Soft skills: Introduction to coaching – Three frameworks (kimtasso.com).

Marketing 130

Marketing Management Interpersonal Skills Profitability 130

Red Star Kim

FEBRUARY 14, 2023

kimtasso.com) Excellent 12% (2) Good 47% (8) OK 41% (7) Which consulting skill do you most need to develop EQ/emotional intelligence 0% An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) Research on leadership and emotional intelligence (EQ) (kimtasso.com) Book review – Emotional Intelligence 2.0

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Red Star Kim

MAY 3, 2023

This post constitutes an additional learning resource. There’s more about how to frame choices in Book review: Nudge: Improving decisions about health, wealth (kimtasso.com). “To Delegate poll results are shown below.

Stakeholders 130

Stakeholders Digitalization Communication Decision-making 130

The Center for Sales Strategy

JANUARY 5, 2022

In his book The Goal —author and business management guru Eli Goldratt—focuses on a concept called the theory of constraints. The process of identifying the most significant constraint and utilizing resources to eliminate the constraint is part of the process to improve performance.

Sales 126

Sales Organization Management 126

Account Management Skills

DECEMBER 6, 2023

I’m chatting to Karl Sakas , an agency growth consultant in the US and author of several books, the latest of which is called Work Less and Earn More a Practical Guide for Agency Owners, to help them escape the daily grind of agency ownership.

Account Management 64

Account Management Management 64

Arpedio

MARCH 20, 2024

Book demo Sales and Marketing alignment issues Establishing common goals and metrics Effective ABS relies on seamless alignment between sales and marketing teams, yet achieving this alignment can be challenging. Organizations must prioritize high-value accounts and allocate resources judiciously to maximize ROI.

Government 52

Government Innovation Prioritization Facilitation 52

Red Star Kim

OCTOBER 17, 2022

This struck me – written beautifully by a corporate lawyer: “As any networker would confess, a withering look from a sought-after business contact can feel like a stab in the heart and make self-doubt resurface like worms on a rainy day” Book review – Great networking by Alisa Grafton (kimtasso.com). This leverages the recency effect.

Remote Working 130

Remote Working Communication Internet Decision-making 130

Nutshell

MARCH 31, 2023

There are lots of resources out there that can help you do this, from blogs to books to podcasts to newsletters. In this post, we’ll share some of our favorite resources for sales managers. Read the latest posts from the Nutshell blog Explore the blog Best sales management books Ready to dive deep into sales management topics?

Sales Management 62

Sales Management Management Sales Leadership Leadership 62

Red Star Kim

DECEMBER 22, 2022

This post picks up on some of the emerging themes and shares the delegate polls as an additional learning resource. Marketing analysis and the generation and choice of marketing strategies need to be summarised into plans – so that we can assess and monitor the resources used and the results and impact achieved. Take a step back.

Supply Chain 147

Supply Chain Government Transportation Digital Transformation 147

Account Management Skills

FEBRUARY 19, 2024

Book Remote Not Distant: [link] Blog: [link] Agency Website: [link] Personal Website: [link]

Brainstorming 52

Brainstorming Management Remote Working Meetings 52

Account Manager Tips

FEBRUARY 28, 2021

book a career power hour. And you'll finally see the truth STEP 3 : Identify resources that are going to help you learn. That could be online courses, books you want to read, relevant blogs or journals, people to talk to or follow and more. Here are some of my favourites: Read books (or better yet listen to them).

Key Account Management 246

Key Account Management Account Management Management Decision-making 246

Red Star Kim

SEPTEMBER 26, 2023

Millennials (Generation Y) were born between 1981 and 1996 (aged 27 to 42 in 2023) Where Millennials end and Generation Z begins | Pew Research Center key points include: Generation Z were born after 1997 (aged 26 in 2023) They were born into the “Always on” internet environment (IPhones were launched 2007) Social media, constant connectivity and on-demand (..)

Management 113

Management Co-Creation Communication Leadership 113

Red Star Kim

OCTOBER 24, 2022

On a more serious note, we considered the advice of Malcolm McDonald on categorising clients from his book Malcolm McDonald on value propositions – How to develop them (kimtasso.com). Some talked about the internal and external information and research resources they used. Recommended sales books. Cross selling resources.

Meetings 100

Meetings Value Proposition Key Account Management Account Management 100

Red Star Kim

JULY 17, 2023

This post is intended as an additional learning resource for delegates. This honest book, written by a young lawyer in 2022, provides insight and guidance on building your network Book review – Great networking by Alisa Grafton (kimtasso.com) How to appear more confident Prepare and plan – Give yourself time to prepare properly for meetings.

Communication 130

Communication Meetings Financial Services Government 130

Red Star Kim

AUGUST 14, 2023

This post acts as a reminder and additional learning resource for the delegates. Presentation skills – TED Talks Chris Anderson book review (kimtasso.com). Others rely on respected style guides such as The Economist Style Guide: 12th Edition: Amazon.co.uk: The Economist, Wroe, Ann: 9781781258316: Books.

Artificial Intelligence 130

Artificial Intelligence Value Proposition Media Emotional Intelligence 130

Account Manager Tips

SEPTEMBER 11, 2022

Here are the book recommendations for September 2022. Filled with relatable scenarios and research-backed insights, Connect is an important resource for anyone hoping to improve existing relationships and build new ones at any stage of life. Thanks for the Feedback is the first book to address this tension head on.

B2B 130

B2B Interpersonal Skills Key Account Management Government 130

Peter Simoons

MARCH 10, 2024

For an alliance to be of strategic importance to an organisation, top management needs to be involved and be the champion by providing clear direction, ensuring resources are available and by being accessible as an escalation point when necessary. Furthermore, Brian Tjemkes c.s. Why Is It Relevant?

Management 52

Management 52

Account Manager Tips

APRIL 11, 2022

Anyway, the first highlight it sent me was from a book I read a while back, called The Business of Expertise and it got me curious (or is that furious?) That way your contact can forward it on your behalf and not write it themselves + Share useful resources. Have a library of value-centred resources and email templates ready to send.

Account Management 130

Account Management Key Account Management Client Relationships Innovation 130

Arpedio

MARCH 6, 2024

It encompasses various tasks such as understanding client objectives, coordinating internal resources, and providing personalized support and solutions. From communication barriers to balancing client expectations with company resources, account managers often face numerous obstacles in their day-to-day operations.

Account Management 52

Account Management Management Client Relationships Communication 52