Red Star Kim

MARCH 1, 2024

This is challenging as everyone is time poor and most communications are digital. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). Forge relationships Before we try to generate engagement and buy-in we need to forge relationships with fee-earners. Everyone is different.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Red Star Kim

NOVEMBER 1, 2023

Thought leadership campaigns can help here particularly when a Challenger or Insight selling framework is deployed. Digital environment – Where people buy people, the challenge of forging strong personal relationships becomes more acute when most communications are managed through digital channels.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Red Star Kim

OCTOBER 10, 2023

A 2016 Gallup poll of Millennials found that almost 90% of them valued “career growth and development opportunities,” but less than 40% felt strongly that they had “ learned something new on the job in the past 30 days.”

Artificial Intelligence 130

Artificial Intelligence Emotional Intelligence Decision-making Digitalization 130

Red Star Kim

MAY 22, 2023

So this is another “intelligence” to add to emotional intelligence and cultural intelligence. There are also references to the work of Naomi Eisenberger in how emotional pain (e.g. First, it looks at the way leaders communicate with their people and help shape organizational culture.

e-Learning 130

e-Learning Emotional Intelligence Communication Leadership 130

Red Star Kim

OCTOBER 13, 2023

And that some content – e.g. digital skills – is best learned through video whereas “softer” skills through personal interactions. Leadership Development Programme from the Managing Partners’ Forum (kimtasso.com) I’ve written a report of the conference overall for PM Magazine and will share that when it is published in a few weeks.

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

Red Star Kim

DECEMBER 19, 2023

The challenge was to raise BBK’s profile in an increasingly busy space and ensure that it integrated with the firm’s wider digital marketing (especially it’s SEO and Google rankings). After the campaign, the evergreen content served as a valuable digital asset that continued to draw traffic to the site.

Media 130

Media Insurance Marketing Emotional Intelligence 130

SmartKarrot

JANUARY 5, 2021

Acclaimed multiple times as a top-notch Customer Success leader, Peter is the Senior Director, Customer Success Enablement and Thought Leadership at Oracle. If you believe in an interwoven community, built truly for Customer Success enthusiasts, you may know about the Atlanta Customer Success Leadership Forum co-founded by James.

Customer Success 21

Customer Success Leadership Customer Experience B2B 21