CoSell

MARCH 16, 2021

As we’ve all seen in 2020, we’re engaged in what researchers have called, “the greatest experiment of all times in remote working.” We’re working virtually and there are few indications that we’ll return to our previous normal. Namely, how can you work efficiently, humanely, and collaboratively in this now-and-next normal?

e-Learning 52

e-Learning Sales Remote Working Decision-making 52

SalesGlobe

JUNE 6, 2022

This happened in 2021 across the United States as people that were forced to work remotely began to reconsider their jobs, and many opted out of work altogether, which we now refer to as “The Great Resignation.” Some people left because they were looking for more meaningful work, not necessarily the pay increase.

Sales 52

Sales Innovation Remote Working CRM 52

Hubspot Sales

DECEMBER 16, 2020

I interviewed seven sales leaders from across the country to better understand how they overcame the challenges of 2020, what challenges they expect to encounter in 2021, and how they recommend readers combat both. As for next year, Mintis believes the challenge of 2020 has become the status quo of 2021.

Sales 141

Sales e-Learning Remote Working Decision-making 141

Red Star Kim

SEPTEMBER 26, 2023

Process integration – Some firms separate out marketing, communications and sales functions – usually the larger firms where more specialisation is required. They then brief and manage the operations team for implementation support on communications, events, design, content production and email campaigns.

Marketing 130

Marketing Key Account Management Account Management Artificial Intelligence 130

Apptivo

APRIL 16, 2021

Bringing businesses to remote areas. As the remote working trend is now higher than ever, there is a huge impact on the employees and has caused them to stay at home and continue working remotely. Increase in remote working. Customers looking for new experiences. Demand for safety.

Remote Working 85

Remote Working Digitalization Decision-making Facilitation 85

ACT

MAY 30, 2023

Go remote/hybrid COVID-19 forced companies to move to remote and hybrid working environments and many businesses still follow those models. Here’s the thing—remote working can reduce your business waste and carbon footprint , too. CRM is a fantastic way to go about it. Using digital tools like Act!

Energy and Utilities 52

Energy and Utilities Small Business Remote Working Transportation 52

Insightly

JUNE 3, 2022

According to the US Bureau of Labor Statistics, nearly 48 million people voluntarily left their jobs in 2021. Email remains a go-to channel for sales communications, but consider adding a personalized video to build rapport without face-to-face contact. . Gen X has unique communication preferences. Invest in training.

B2B 98

B2B Value Proposition Decision-making Sales 98

Zendesk

APRIL 15, 2022

Most prospects are happier to communicate through email than via phone, text, social media, or in person. 8 out of 10 prospects prefer emails to other forms of communication. If you’re comparing CRM software , look for one that can help your team respond to leads the moment they show interest. Cold calling sales stats.

Sales 52

Sales Sales Technology CRM Remote Working 52

Zendesk

NOVEMBER 4, 2021

To successfully complete that digital transformation, Zendesk’s leaders had to find new tools and processes that empowered employees to thrive in a remote work environment. Ecommerce was already popular, but the pandemic sparked a huge surge in online retail shopping that has continued into 2021.

Digital Transformation 52

Digital Transformation Digitalization CRM eCommerce 52

PandaDoc

APRIL 3, 2023

The inside sales model is built around the idea of sales reps working from their desks, without leaving the office. This means the inside sales process relies on digital communication, as well as phone calls. This also means that your inside reps’ customer relationships are founded on swift communication.

Sales 52

Sales Decision-making Client Relationships Software 52

Zendesk

AUGUST 11, 2021

Service has moved from customers calling at the first sign of trouble to wanting to communicate with businesses on more convenient digital channels they’re already using in their personal lives—email, live chat, and messaging apps like WhatsApp and Facebook Messenger. The way customers expect to interact with businesses has changed.

Digitalization 64

Digitalization Customer Experience Decision-making Healthcare 64

Red Star Kim

SEPTEMBER 6, 2022

I haven’t reviewed a book on the topic of internal communication and yet it’s a vital element of marketing, branding, organisational culture, change management and leadership. This contemporary book (published in 2021) is just 200 pages and is subtitled “Streamline your corporate communication to drive efficiency and engagement”.

Communication 130

Communication Facilitation Leadership Stakeholders 130

PandaDoc

MAY 25, 2021

Category: Customer Relationship Management (CRM). Salesforce offers a wide variety of CRM software functionality, from eCommerce offerings to analytics services to customer support. Also, the community and culture surrounding the salesforce are worth mentioning.” — g2 review. Category: Business Communication. Salesforce.

Software 52

Software Software Co-Creation e-Learning 52

PandaDoc

MAY 25, 2021

Category: Customer Relationship Management (CRM). Salesforce offers a wide variety of CRM software functionality, from eCommerce offerings to analytics services to customer support. Also, the community and culture surrounding the salesforce are worth mentioning.” — g2 review. Category: Business Communication. Salesforce.

Software 52

Software Software Co-Creation e-Learning 52