Showpad

NOVEMBER 17, 2020

The “Head of Remote Work” job spec is still being fleshed out company by company, with few organizations following the same parameters or descriptions. There’s been a massive shift to a remote workforce that will likely endure and accelerate over time. What is a Head of Remote Work? Part technologist.

Remote Working 52

Remote Working Artificial Intelligence Procurement Onboarding 52

Zendesk

AUGUST 10, 2021

In fact, the Zendesk Customer Experience Trends Report found that ecommerce sales increased by 30 percent in 2020. Today’s customers also care about different things than they did pre-pandemic. Seventy-five percent will spend more for a good customer experience. Streamline your prospecting with a CRM.

Sales 104

Sales Digitalization Media Software 104

Zendesk

AUGUST 10, 2021

In fact, the Zendesk Customer Experience Trends Report found that ecommerce sales increased by 30 percent in 2020. Today’s customers also care about different things than they did pre-pandemic. Seventy-five percent will spend more for a good customer experience. Streamline your prospecting with a CRM.

Sales 52

Sales Digitalization Media Software 52

Strategic Communications

JANUARY 12, 2021

There is some interesting consistency in what marketing experts are seeing in the trends and technologies likely to impact their lines of business in 2020 and 2021. Two other areas expected to see continued growth in 2020 and 2021 are podcasts and video. What would you add to the list as 2021 looms?

Artificial Intelligence 59

Artificial Intelligence Marketing e-Learning Advertising 59

ACT

MARCH 21, 2023

Slow and inefficient service delivery The pandemic ushered in an abrupt shift to remote work , and professional services firms followed suit. These created roadblocks to service delivery and resource utilisation and, in turn, affected customer experience. can play a crucial role in this regard.

Digital Transformation 52

Digital Transformation Remote Working Artificial Intelligence Client Relationships 52

Insightly

JUNE 3, 2022

According to the US Bureau of Labor Statistics, nearly 48 million people voluntarily left their jobs in 2021. Challenge #4: Remote work limits expansion opportunities. Your CRM data can also provide extensive insights on the people who make purchase decisions at your target company. Challenge #1: The Great Resignation.

B2B 98

B2B Value Proposition Decision-making Sales 98

Zendesk

NOVEMBER 4, 2021

To successfully complete that digital transformation, Zendesk’s leaders had to find new tools and processes that empowered employees to thrive in a remote work environment. When most people talk about digital transformation, they mean moving to a fully or partially remote workspace. What is digital business transformation?

Digital Transformation 52

Digital Transformation Digitalization CRM eCommerce 52