Red Star Kim

SEPTEMBER 29, 2023

For example: Influence and persuasion skills with Aristotle and Knights and Dinosaurs (kimtasso.com) May 2023 Ten top takeaways on stakeholder engagement and buy in (kimtasso.com) April 2022 Animal magic of buy-in and stakeholder engagement (Video) (kimtasso.com) September 2020 all about buy-in in professional services (Manchester and Dublin 2019) (..)

Marketing 130

Marketing Stakeholders Digitalization Communication 130

Red Star Kim

DECEMBER 12, 2023

External clients – Then of course we need to build networks amongst potential clients, existing clients and referrers. Marketing is the client’s representative within the firm. Our client relationships keeps us in touch with market changes and perceptions.

Marketing 130

Marketing Emotional Intelligence Management Leadership 130

Red Star Kim

APRIL 17, 2023

As well as considering the grading of clients and referrers for the firm or particular teams there was recognition of the value of guiding each fee-earner to focus on: Critical clients, prospects and referrers (around 10) Key relationships (around 150 – see Dunbar’s Law in Client relationship management (CRM) – how many close social (kimtasso.com) (..)

Management 130

Management Manufacturing Client Relationships Facilitation 130

Red Star Kim

MARCH 22, 2023

The 2022 book Book review – Great networking by Alisa Grafton (kimtasso.com) provides more detailed advice from a young corporate lawyer on networking for professional services). And he mention’s Dunbar’s law ( Client relationship management (CRM) – how many close social (kimtasso.com) ).

Leadership 130

Leadership Media Client Relationships Innovation 130

Mercuri International

MARCH 28, 2023

In our series of three short blog posts, we’ll be taking a look at some of the key issues facing HR as they navigate the increasingly complex landscape of 2023. In November 2022, Mercuri International held a global sales event ‘The Sales Conference’, which brought together industry leaders from around the world.

Remote Working 52

Remote Working Client Relationships Facilitation Communication 52

Red Star Kim

OCTOBER 16, 2023

And to know when to cut their losses and move onto other potential referrer relationships. Working as part of a team helps people develop their relationship competencies which they can then transfer to client relationships.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Red Star Kim

NOVEMBER 8, 2022

An article in October 2022 in Training Magazine argued that the four most important soft skills to prioritise for remote work – to bridge the distance gap – were emotional intelligence (I devoted an entire chapter to this topic in my book), next-level communication (ie over-communication), active listening and conflict resolution.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Red Star Kim

FEBRUARY 8, 2024

Connected leadership – How professional relationships (kimtasso.com) Competitors – Analyse who your major competitors are advising and adapt their targeting methods (I’m a little uncomfortable with the current trend to use LinkedIn to review your competitors’ contacts and target them yourself!)

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130

Red Star Kim

NOVEMBER 24, 2023

Thought leadership manual by Tim Prizeman (kimtasso.com) Walking in the client’s shoes Ben Sutton of Grant Thornton and Alain Thys took delegates on the client journey of the future. To future-proof client relationships using clarity, empathy, commitment and flair.

Digitalization 130

Digitalization Leadership Marketing Brainstorming 130

Red Star Kim

SEPTEMBER 6, 2022

The role of community, gossip and belief are touched on and there’s reference to Dunbar’s Law (see Client relationship management (CRM) – how many close social (kimtasso.com) ). Nine Change Management insights (May 2022) (kimtasso.com) May 2022. Ideas for improving Internal relationships (kimtasso.com) April 2015.

Communication 130

Communication Facilitation Leadership Stakeholders 130

ACT

MARCH 21, 2023

Emerging hopes for economic recovery in 2022 quickly faded with Russia’s invasion of Ukraine, and rising commodity prices and inflation rates signaled that a worldwide recession might be lurking around the corner. In this blog, we’ll delve deeper into the current professional services market and discuss a few noteworthy industry trends.

Digital Transformation 52

Digital Transformation Remote Working Artificial Intelligence Client Relationships 52

Red Star Kim

APRIL 12, 2023

There is a wide spectrum of engagement across the firm What can I do to motivate fee-earners and Client Relationship Partners (CRPs) to communicate better with the M&BD to ensure we are providing clients with the best service? Do you feel there is a lot of crossover between them?”

Media 130

Media Marketing B2C Stakeholders 130

Red Star Kim

MARCH 16, 2023

82% One-on-one or team meetings 76% Joint client events 71% Providing articles and speakers 65% Joint webinars 29% Collaborative/joint services 24% Dedicated plans for specific referrer organisations 24% Campaigns 18% Targeted mailings 18% Targeted social media Related posts Referrer and Intermediary Management – Silos, Targets and Culture (kimtasso.com) (..)

Key Account Management 130

Key Account Management Onboarding Communication e-Learning 130

Red Star Kim

SEPTEMBER 26, 2022

This 2022 book on networking (written by a young lawyer in the City of London) offers good advice Book review – Great networking by Alisa Grafton (kimtasso.com). New Marketing and Business Development Assistants (kimtasso.com) March 2022. And to understand the differences between sectors. Develop and promote your personal brand.

Digitalization 147

Digitalization Media Marketing Communication 147

DemandFarm

MAY 13, 2024

A KAM tool can help you manage and enhance client relationships especially with the top revenue contributors. Here’s why you need a KAM tool to bring down your churn rate: Provides centralized data management – When you use a KAM tool, you’re essentially having the records of all your client information at one place.

Account Planning 52

Account Planning Key Account Management Client Relationships Communication 52

Red Star Kim

FEBRUARY 28, 2023

There’s a case study of EVP at DAC Beachcroft PM Conference Report 2022: Strategy implementation (kimtasso.com) There were also comments about the importance of flexible working (including WFH). 50% LinkedIn 30% Blogs 20% Facebook How effective do you find social media? 100% yes Do you have plans to enter or develop new markets?

Emotional Intelligence 130

Emotional Intelligence Management Business Planning Value Proposition 130

Red Star Kim

DECEMBER 9, 2022

This thought leadership campaign for Arcadis hit the headlines in November 2022 when it won an award for Best International Campaign in the B2B Awards. The Sustainable Cities Index 2022 championed a new vision of city success, redefining prosperity to incorporate people and planet as well as profit. The challenge. The campaign.

Leadership 26

Leadership Marketing Future of Work Profitability 26

SmartKarrot

MARCH 8, 2022

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. Amarachi Ogueji. Catherine Blackmore. to career growth through individual coaching and mentoring.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

Apptivo

JULY 13, 2022

CRM in financial planning helps financial advisors and companies manage their client relationships efficiently and effectively. Finding the best CRM for financial advisors was last modified: July 13th, 2022 by Sandra The post Finding the best CRM for financial advisors appeared first on Apptivo.

CRM 52

CRM Financial Services Software Software 52

Red Star Kim

SEPTEMBER 5, 2023

Client Service & Sales Opportunities for Professionals in the Digital Age The Art of Selling Professional Services & Winning Business How to Manage & Grow Your Private Client Practice Boosting Your Confidence at Work – A Toolbox for Success For inhouse clients, my workshops have covered topics such as: Business development basics, (..)

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Red Star Kim

APRIL 24, 2023

Yet there was an interesting article In March 2023 17 Top Reasons Lawyers Don’t Call Their Clients – The BTI Consulting Group “High-quality voice dialogue between clients and their relationship partners remains rare. This leaves a lot of room to develop client relationships”.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Digitalization 26

Red Star Kim

FEBRUARY 6, 2023

Client Relationship Management (CRM) systems are the foundation upon which the success of professional services firms’ marketing relies. (Although HubSpot has suggested the figure is closer to 22% with data from 2013-14 Database Decay Simulation (hubspot.com) ). Data is the lifeblood of both traditional and digital marketing.

Marketing 26

Marketing Artificial Intelligence CRM Digitalization 26

Account Management Skills

FEBRUARY 20, 2023

Some of her achievements include winning the IWD Shine 2022 Award for Female Leader Of The Year, winning the Institute of Directors, Director of the Year Award, being a Forbes Agency Council contributor, and a Beamer 100 judge in 2022 and I just read Kathryn, that you have just become part of the Barclays Eagle Labs, Female Founder Class of 2023.

Stakeholders 52

Stakeholders B2B Decision-making Marketing 52

Account Management Skills

DECEMBER 19, 2022

I’m just going to go and read that other web page, read that case study, read that blog post, maybe give you a call to explain that a little bit more. Also, if there’s anyone in that list who perhaps didn’t have a really good one, the client off-board and their experience might not be in a good one.

Marketing 52

Marketing Account Management Management Onboarding 52

SalesGlobe

AUGUST 25, 2022

So one of the things we know is that m&a activity was the greatest that ever was in the history of m&a that we have recorded in a way in 2021 and 2022. It’s about getting things to work from a revenue standpoint. Slowed down just a bit. But now that you’ve done the acquisition, what’s next right?

Acquisition 52

Acquisition Sales Decision-making Leadership 52