ProlifIQ

FEBRUARY 23, 2024

The State of Account Planning in 2024 2023 was a challenging year for go-to-market teams. To better understand how teams are adapting to this new environment, we surveyed over 250 professionals across sales, customer success, account management, and more about their account planning processes, challenges, and priorities for 2024.

Account Planning 52

Account Planning CRM Energy and Utilities Account Management 52

Zendesk

OCTOBER 20, 2023

Common benefits include the ability to: Enhance the customer experience: Customer service plans create a uniform process so teams can deliver a consistent customer experience.

B2C 52

B2C Customer Experience B2B Software 52

SmartKarrot

OCTOBER 7, 2020

A recent press release states that the SaaS business is expected to bounce to approximately $60 billion by the year 2023. Cost of Acquisition : Due to the lesser reach, a vertical SaaS has a relatively lower cost of acquisition. Hence, this gives them leverage and maturity to know more about the customers.

Acquisition 10

Acquisition Logistics Digital Transformation Digitalization 10

SmartKarrot

JANUARY 18, 2022

SaaS spending across companies of varying operational sizes is expected to reach a value of $500 billion by the year 2023. billion by the year 2023. Prioritization of Customer Experiences. 86% of customers stated that they would be willing to pay more if it means receiving a better customer experience.

Artificial Intelligence 10

Artificial Intelligence Facilitation Cybersecurity Software 10

ProlifIQ

AUGUST 17, 2023

One such strategy gaining popularity among sales and customer success leaders is the “land and expand” approach. This method focuses on acquiring new customers while simultaneously nurturing existing accounts to drive expansion and increase company revenue.

Acquisition 52

Acquisition Stakeholders Customer Success Profitability 52

SmartKarrot

MAY 16, 2023

As a Talent acquisition specialist or recruiter in the 21st century, it can be quite overwhelming to keep up with the ever-evolving recruitment industry. As we move into 2023 and beyond, organizations need to embrace these advancements to stay ahead of the game.

Remote Working 10

Remote Working Artificial Intelligence Decision-making Acquisition 10

SmartKarrot

MAY 16, 2023

As a Talent acquisition specialist or recruiter in the 21st century, it can be quite overwhelming to keep up with the ever-evolving recruitment industry. As we move into 2023 and beyond, organizations need to embrace these advancements to stay ahead of the game.

Remote Working 10

Remote Working Artificial Intelligence Decision-making Acquisition 10