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Make 2023 the Year of Profitable Service

Planview

TSIA recently conducted an Economic Sentiment Survey with our members in the B2B technology space to consult them regarding their views on the economy in 2023. The good news is that 73% of respondents had positive expectations around company revenues, stating that they anticipate growth in 2023.

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A Guide to Sales Enablement AI 

Upland

Its many evolutions and the powerful AI of today make it an irresistible tool to many. Customer success leaders leverage chatbots to lighten workloads. According to Hubspot’s 2023 State of AI report, 79% of salespeople using automation say they can dedicate more time to actively selling. Probably not.

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Your MarTech Stack: six changes to expect in 2024

Insightly

To help you answer this question, Ascend2 and Insightly fielded The Future of Martech 2024 survey in September, 2023. The first guest is Lindsay Cordell, helps businesses make go-to-market simple as an industry analyst and founding partner at GTM Partners. AI caused a panic in 2023, but we’ll see a change in 2024.

Finance 52
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11 AI Predictions in Sales for the Next Year [Data + Expert Tips]

Hubspot Sales

Furthermore, we’ve interviewed leading sales teams to collect 11 AI sales predictions that you should watch in 2023. AI recognizes facial impressions and drives emotion-based decisions The market size for facial recognition software was valued at USD 4.35 AI makes customer data more vulnerable.

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15 customer service resume examples and writing tips for 2023

Zendesk

Take a look at these customer service resume samples and templates that have everything you need to stand out to a recruiter, from formatting to keywords. Entry-level customer service resume example Image source Getting a job when you have little to no experience can be a challenge. Don’t: Make vague references to your performance.

Retail 52
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2024 State Of Account Planning: Survey Results

ProlifIQ

The State of Account Planning in 2024 2023 was a challenging year for go-to-market teams. To better understand how teams are adapting to this new environment, we surveyed over 250 professionals across sales, customer success, account management, and more about their account planning processes, challenges, and priorities for 2024.

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How to Build a Land and Expand Strategy

ProlifIQ

One such strategy gaining popularity among sales and customer success leaders is the “land and expand” approach. This method focuses on acquiring new customers while simultaneously nurturing existing accounts to drive expansion and increase company revenue.