MDI Training

JUNE 28, 2023

Individualization – one of the 12 megatrends Individualization was presented by the Zukunftsinstitut 2023 as one of the 12 megatrends. Promoting Individual Strengths and Creating Sustainability for Leaders and Organizations IDGs are leveraging the megatrend of individualization to promote personal development and inner growth.

Leadership 52

Leadership Digital Transformation e-Learning Digitalization 52

MDI Training

SEPTEMBER 29, 2023

Read this interview to join us in broadening your digital horizons and gaining more insight into the complexities of AI transformation. Identify use cases : Identify specific areas or tasks in your organization where AI could add value. Hello dear Michael, thank you for taking the time for this interview!

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Artificial Intelligence Leadership Digital Transformation Digitalization 52

MDI Training

JUNE 26, 2023

In your company, you can organize virtual happy hours, team-building activities, and other virtual or in-person events to foster social interaction and build relationships among employees. June 2023 | Leadership Impact , Leadership Tips , MDI Inside | 0 Comments Why Should We Lead More Sustainably? by Aline | 26.

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Digital Transformation Leadership Digitalization Communication 52

MDI Training

SEPTEMBER 29, 2023

Leadership in the AI Era ,” Leadership Horizon 2023 keynote speaker Hamza Khan agreed to an interview with us. Start playing with the technology, use it more frequently, empower others to do so, and involve the entire organization in this endeavor. To bring AI into your daily work routine, pick tasks that could use digital help.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Emotional Intelligence 52

MDI Training

SEPTEMBER 29, 2023

Thus, a smooth transition to AI programs can succeed not only for you but also for your team and the entire organization. September 2023 | Digital Transformation , Impuls series , Leadership and AI | 0 Comments Leadership between Connectedness and AI - A Conversation With Hamza Khan For another part of our expert series "Leadership 4.0:

Artificial Intelligence 52

Artificial Intelligence Digital Transformation Leadership Digitalization 52

Freshworks

JUNE 2, 2023

As companies expand their investments in digital transformation, they’re banking on big returns, especially in customer experience (CX). The Freshchat Conversational Support Benchmark Report 2023 looks at the art and science of customer conversations in the digital era. of B2C respondents and 65.2%

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B2C Digital Transformation Digitalization Healthcare 94

MDI Training

MARCH 29, 2024

Click below to access our AI-generated audio version: Successful Team Building for Boehringer Ingelheim RCV In the interview with our MDI trainer and partner, Anita Berger On June 29, 2023, around 85 participants gathered at the Casino Baden to participate in a team-building event for Boehringer Ingelheim RCV under the management of Csilla Ponner.

Digital Transformation 52

Digital Transformation Leadership Onboarding Artificial Intelligence 52

MDI Training

NOVEMBER 14, 2023

Communication and information management Chatbots and intelligent assistance systems can support the management of communication and information by filtering emails, scheduling appointments, and organizing information. His core competence is leadership in digital transformation. Who do we delegate to?

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

Planview

SEPTEMBER 18, 2023

The pressure to evolve is mounting for the PMO, which needs to adapt to new digital strategies – and more strategic, product, or initiative portfolios – while bridging traditional practices. As the evolution continues, both your PMO and your organization must not only stay abreast of changes but act in anticipation of them.

Management 52

Management Digital Transformation Decision-making Facilitation 52

MDI Training

MARCH 27, 2023

Especially big companies tend to organize themselves in a way that weakens the WeQ and sometimes even the IQ of their employees. If this way of organizing people fits to the problem a company has to solve, this works perfectly. Can you elaborate on that and name more benefits for organizations? What does it represent?

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Leadership Digital Transformation Digitalization Meetings 96

MDI Training

MAY 30, 2023

Organizations align their leadership development efforts with organizational goals and strategy. Traditionally, leadership development programs have focused primarily on building skills and competencies that are important to the success of the organization. His core competence is leadership in digital transformation.

Leadership 52

Leadership Digital Transformation Emotional Intelligence Co-Creation 52

Red Star Kim

MAY 2, 2023

Diversity and inclusion (communicating for D&I) is covered well here Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com) ). Pymetrics is mining behavioural research to see how particular candidates fit with an organization or a specific position.

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Emotional Intelligence Leadership Decision-making Publishing 130

Planview

MARCH 20, 2023

He was referring to the ground-breaking shift of digital innovation from the hands of a few tech giants and unicorns to the many enterprise organizations powering the world economy. Despite their stated intentions, most organizations are still in the early stages of this shift and have yet to realize the ROI from their efforts.

Digital Transformation 52

Digital Transformation Government Digitalization Prioritization 52

Freshworks

JUNE 1, 2023

Achieving customer service excellence in the digital transformation era depends on a complex alchemy of technologies, strategy, and human talent. The Freshdesk Customer Service Benchmark Report 2023 sheds new light on how companies in different industries and regions are delivering on that challenge. of B2B customers and 42.7%

Artificial Intelligence 66

Artificial Intelligence B2C Transportation Retail 66

Agile CRM

NOVEMBER 25, 2022

Business Process Management Software (BPMS) is a tool that helps organizations manage and automate their business processes. BPMS can be used to improve the efficiency of an organization by automating repetitive tasks, by reducing the need for manual intervention, and by providing visibility into process performance. Save money.

Software 52

Software Software Management Decision-making 52

MDI Training

FEBRUARY 27, 2023

Gallup defines employee engagement as “the extent to which employees feel passionate about their jobs and are committed to the organization. Connected means feeling a true sense of belonging where you are connected to the organization, the work, the leaders, and the team. Most brands serve customers of all ages.

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Leadership Digital Transformation Meetings Innovation 97

Planview

DECEMBER 12, 2022

In doing research for Project to Product I found myself having very similar discussions with analysts about expanding the benefits of Agile and DevOps to the operating model of a digital business. While tools are only part of the transformation story, they have the power to shape and define the way we work and collaborate at scale.

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Digital Transformation Co-Creation Management Innovation 59

MDI Training

FEBRUARY 27, 2023

On one side, it’s heartening to see organizations worldwide upgrade from simple Corporate Social Responsibility commitments to more holistic and comprehensive Environmental, Social, and Governance commitments , as well as aspire to B-Corp status. But in 2023, that number is down to a mere 18 years.

Leadership 98

Leadership Shareholders Digital Transformation Prioritization 98

Red Star Kim

FEBRUARY 15, 2024

These changes are partly as a result of Covid and the move to remote working but also due to economic changes, digital transformation and emerging technologies. Persuasion is presenting a case in such a way as to sway the opinion of others, make people believe certain information, or motivate a decision.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Strategic Communications

JULY 25, 2023

Splash’s “2023 Events Outlook Report” (its third annual report) indicates that “33% of event marketers are creating frequent, repeatable everyday events, in contrast with flagship events, like tradeshows and larger conferences.” That didn’t last, though, Park says, as digital fatigue set in.

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Digitalization e-Learning Publishing Digital Transformation 52

MDI Training

APRIL 18, 2023

The sold out Compassionate Systems Leadership Masterclass by Peter Senge and Gustav Böll took place in the artistic setting of Fotografiska Museum with about 100 participants from March 29 to 31, 2023. A first key to understanding is the organizer: the Inner Development Initiative. The seminar title sounds a bit complicated.

Leadership 52

Leadership Digital Transformation Digitalization Meetings 52

SuperOffice

FEBRUARY 21, 2022

In this article I’d like to discuss: the reasons why organizations fail to use their toolkits effectively; the main goals of Customer Experience (CX) teams this year; insights into your customers’ expectations, and more. It’s no surprise that the Covid-19 pandemic has accelerated the use of technology in organizations.

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CRM Customer Experience Prioritization Decision-making 84

Planview

SEPTEMBER 12, 2023

AI is further accelerating the pace of disruption and widening the gap between digital leaders and laggards. At Planview, our mission is to build the future of Connected Work, where the world’s organizations can innovate at the speed of a startup. The bottleneck on digital innovation is no longer access to new technology.

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Decision-making Digital Transformation Innovation Digitalization 72

Planview

DECEMBER 16, 2022

With the holiday season in full swing and a global recession predicted sometime in the new year, banks remain committed to investing in modernized technology through digital banking transformation efforts vs. traditional cost-cutting routes. Read Next: Digital Transformation in Banking: Why it Matters Now More Than Ever.

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Banking Digital Transformation Artificial Intelligence Financial Services 59

Planview

JANUARY 22, 2024

The trends outlined in this blog offer a glimpse into the future of product development and some exciting opportunities for product-driven companies to achieve real ROI regarding cost savings, efficiency, productivity, digital transformation benefits, and employee satisfaction.

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Innovation Management Supply Chain Digital Transformation 69

Account Management Skills

JANUARY 9, 2023

Rebecca McIntyre-Smith is director of digital agency Primate, and founder of the Lemur Foundation. Rebecca is the managing partner at Primate, a digital transformation agency based in Edinburgh. I was doing contract voiceover for another agency who did both video and digital. Absolutely. And he challenges us.

Account Management 52

Account Management Insurance Digitalization Decision-making 52

SmartKarrot

NOVEMBER 23, 2020

In the past few years, it had already become the focus of around 50% marketers to champion the customer experience initiatives in their organization. Although inbound marketing has seen a lot of evolution in the past few years, the bottomline remains the same – to attract customers organically and convert them to become loyal customers.

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Telecommunications Customer Experience Digital Transformation CRM 10

SmartKarrot

SEPTEMBER 25, 2020

And only a healthy correlation between the two can help your business to deliver a better customer experience and drive the revenue of your organization. It would be a pivotal job of every single entity related to the organization to care about the customer goals. Establishing cross-functional communication.

Customer Success 8

Customer Success Artificial Intelligence Customer Experience Digital Transformation 8

SmartKarrot

SEPTEMBER 25, 2020

And only a healthy correlation between the two can help your business to deliver a better customer experience and drive the revenue of your organization. It would be a pivotal job of every single entity related to the organization to care about the customer goals. Establishing cross-functional communication.

Customer Success 8

Customer Success Artificial Intelligence Customer Experience Digital Transformation 8